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Canon camera connect app won't connect to G9X II

Started Jun 28, 2021 | Discussions
MichielBd Regular Member • Posts: 152
Canon camera connect app won't connect to G9X II
1

I have used the canon camera connect app for many years to transfer photo’s from my G9X II to my phone and it always worked just fine. But now It doesn’t any more. When I have almost completed all the steps, the app says it cannot connect. I tried reinstalling the app and giving it all rights possible but no connection. I tried connecting it to my tablet but the same problem occurs. I tried connecting my wife’s G9X II to my phone same problem occurs. Then I tried connecting my EOS M200 and it connects just fine…

It looks like the camera connect app simply won’t connect to G9X II’s any more. Which I would understand if it was a old model but it’s still being sold.

Really annoying...

Canon G9 X II
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Sue Anne Rush
Sue Anne Rush Senior Member • Posts: 6,285
Re: Canon camera connect app won't connect to G9X II
1

Hello...

MichielBd wrote:

I have used the canon camera connect app for many years to transfer photo’s from my G9X II to my phone and it always worked just fine. But now It doesn’t any more. When I have almost completed all the steps, the app says it cannot connect. I tried reinstalling the app and giving it all rights possible but no connection. I tried connecting it to my tablet but the same problem occurs. I tried connecting my wife’s G9X II to my phone same problem occurs. Then I tried connecting my EOS M200 and it connects just fine…

It looks like the camera connect app simply won’t connect to G9X II’s any more. Which I would understand if it was a old model but it’s still being sold.

Really annoying...

Can you try using a card reader to connect? 

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Sue Anne Rush

 Sue Anne Rush's gear list:Sue Anne Rush's gear list
Canon PowerShot G9 Panasonic Lumix DC-FZ1000 II Canon PowerShot Zoom Canon EOS 7D Canon EOS Rebel T7 +4 more
OP MichielBd Regular Member • Posts: 152
Re: Canon camera connect app won't connect to G9X II
1

Sue Anne Rush wrote:

Hello...

MichielBd wrote:

I have used the canon camera connect app for many years to transfer photo’s from my G9X II to my phone and it always worked just fine. But now It doesn’t any more. When I have almost completed all the steps, the app says it cannot connect. I tried reinstalling the app and giving it all rights possible but no connection. I tried connecting it to my tablet but the same problem occurs. I tried connecting my wife’s G9X II to my phone same problem occurs. Then I tried connecting my EOS M200 and it connects just fine…

It looks like the camera connect app simply won’t connect to G9X II’s any more. Which I would understand if it was a old model but it’s still being sold.

Really annoying...

Can you try using a card reader to connect?

I have tried that and it works on my tablet (samsung s6 lite) but it doesn't work on my phone (google pixel 4a). That's because my phone doesn't support the ex-fat formatting of my sd card...

marksee Contributing Member • Posts: 969
Re: Canon camera connect app won't connect to G9X II
2

Every camera maker has their Achilles Heel. One of Canons seems to be the blue tooth/wi-fi connections. It's frustrating and most of the time I just give up.

sgangker Regular Member • Posts: 119
Re: Canon camera connect app won't connect to G9X II
1

MichielBd wrote:

I have used the canon camera connect app for many years to transfer photo’s from my G9X II to my phone and it always worked just fine. But now It doesn’t any more. When I have almost completed all the steps, the app says it cannot connect. I tried reinstalling the app and giving it all rights possible but no connection. I tried connecting it to my tablet but the same problem occurs. I tried connecting my wife’s G9X II to my phone same problem occurs. Then I tried connecting my EOS M200 and it connects just fine…

It looks like the camera connect app simply won’t connect to G9X II’s any more. Which I would understand if it was a old model but it’s still being sold.

Really annoying...

Have you tried to reset the wireless setting on your camera?

I encountered the same problem before with my G7Xii. I reinstalled the app on my phone but it did not work.

So I reset the wireless setting on the G7Xii and start a new connection to the phone and it can work again.

My G7Xii is older than the G9Xii. So I do not think it is due to the support for older model.

Hope it helps!

 sgangker's gear list:sgangker's gear list
Canon PowerShot S110 Canon G7 X II Canon EOS M200 Canon EF-M 22mm f/2 STM Canon EF-M 11-22mm f/4-5.6 IS STM +5 more
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