DPReview.com is closing April 10th - Find out more

Canon EOS 550D - Camera sensor problem?

Started May 25, 2021 | Questions
EdAdams123 New Member • Posts: 3
Canon EOS 550D - Camera sensor problem?

I was using my 550D one second, the 1920x1080 video was good, I had a nice looking video, then I started to record some video after and these black lines appeared.

here is a link to the good video - https://youtu.be/dEvoSbbY1KI

A few minutes later this happened - https://youtu.be/XXoW0bHO1Ec

Can someone please explain what the issue is, I have a short film to create for university so I'm sort of panicking.

ANSWER:
This question has not been answered yet.
Canon EOS 550D (EOS Rebel T2i / EOS Kiss X4)
If you believe there are incorrect tags, please send us this post using our feedback form.
Smaug01
Smaug01 Veteran Member • Posts: 6,970
Moved from Open Talk (nt)

No text.

 Smaug01's gear list:Smaug01's gear list
Panasonic Lumix DMC-TS30 Ricoh GR III Olympus OM-D E-M10 III Nikon Z5 Olympus M.Zuiko Digital ED 40-150mm F4-5.6 R +25 more
Digirame Forum Pro • Posts: 41,858
Re: Canon EOS 550D - Camera sensor problem?

If it were a sensor problem, would the still photos be the same as the video with the lines?  Have you tried taking some still photos?  Have you tried different memory cards?  Is the battery fully charged?  I used a Canon T2i (550D) camera for years for still photography.  I just started learning about taking videos with my Canon T7i (800D) camera, so I don't have a lot of experience with that.  But I would try different things, including changing the lens.

OP EdAdams123 New Member • Posts: 3
Re: Canon EOS 550D - Camera sensor problem?

Hi

I have tried changing the camera lens, still the same issue, this made me think it was the camera body itself, at the time of using the camera, I was using only 1 lens and I hadn’t used the other lens for a few days.

I tried changing the camera battery, no change there,

The image is exactly the same with the photos and videos, green line and black lines, I have gone through the camera to see if there were any settings that had been mistakenly turned on, but I couldn’t see anything.

I’m not expecting it to be an issue that can be fixed, this camera is old and we have suspected it to break soon.

MikeJ9116 Veteran Member • Posts: 6,958
Re: Canon EOS 550D - Camera sensor problem?

Does the same issue show up at lower video recording resolutions? Since this occurs in video and stills I am sorry to say that the sensor or the supporting electronics have issues that need repaired.  This isn't worth doing on such an old camera.

Keyboard shortcuts:
FForum MMy threads