News about Broncolor and Foba in USA.

Started 3 months ago | Discussions
Ellis Vener
MOD Ellis Vener Forum Pro • Posts: 14,721
News about Broncolor and Foba in USA.
1

“Dear Valued broncolor and Foba Customers,

StartingMarch 1, 2021, for any questions or technical issues regarding broncolor service & support, your new contact will be:

Mac Group
Email: service@macgroupus.com
Phone: (914) 347-3300
Fax: (914) 347-3309
Address: MAC Group | 75 Virginia Road, North White Plains, NY 10603

Whether this means MacGroup will now distribute those brands in the USA is unclear. I have written asking for clarification.

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Ellis Vener
Professional photographer since 1984.
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tugwilson Veteran Member • Posts: 3,118
Re: News about Broncolor and Foba in USA.

Ellis Vener wrote:

“Dear Valued broncolor and Foba Customers,

StartingMarch 1, 2021, for any questions or technical issues regarding broncolor service & support, your new contact will be:

Mac Group
Email: service@macgroupus.com
Phone: (914) 347-3300
Fax: (914) 347-3309
Address: MAC Group | 75 Virginia Road, North White Plains, NY 10603

Whether this means MacGroup will now distribute those brands in the USA is unclear. I have written asking for clarification.

Presumably this was from Hasselblad USA?

The broncolor.swiss web site does not show any service provider for the USA at the moment.

The Hasselblad USA site is remarkably terse.

Change in the wind.

Teila Day
Teila Day Veteran Member • Posts: 5,310
Re: News about Broncolor and Foba in USA.

Ellis Vener wrote:

“Dear Valued broncolor and Foba Customers,

StartingMarch 1, 2021, for any questions or technical issues regarding broncolor service & support, your new contact will be:

Mac Group
Email: service@macgroupus.com
Phone: (914) 347-3300
Fax: (914) 347-3309
Address: MAC Group | 75 Virginia Road, North White Plains, NY 10603

Whether this means MacGroup will now distribute those brands in the USA is unclear. I have written asking for clarification.

Thanks for the notice.

I'm not getting a warm-and-fuzzy feeling as I think Bron is already horrible in the customer support/communication/information dissemination department... and I'm being nice.

I hope this isn't the textbook Bowens, et al situation...  the beginning of the end..

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Ellis Vener
OP MOD Ellis Vener Forum Pro • Posts: 14,721
Re: News about Broncolor and Foba in USA.

I don’t think it is.

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Ellis Vener
Professional photographer since 1984.
To see my work, please visit http://www.ellisvener.com
Or on Instagram @EllisVenerStudio

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tugwilson Veteran Member • Posts: 3,118
Re: News about Broncolor and Foba in USA.

They are moving to the Mac Group for US distribution.

Announcement here.

Ellis Vener
OP MOD Ellis Vener Forum Pro • Posts: 14,721
Re: News about Broncolor and Foba in USA.

tugwilson wrote:

They are moving to the Mac Group for US distribution.

Announcement here.

Thank you for finding that.

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Ellis Vener
Professional photographer since 1984.
To see my work, please visit http://www.ellisvener.com
Or on Instagram @EllisVenerStudio

 Ellis Vener's gear list:Ellis Vener's gear list
Sony RX100 VII Nikon D850 Nikon Z7 Nikon Z6 Nikon Z7 II +1 more
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