E-M1 Mark II: residual software issues ?

Started 3 months ago | Questions
Messier Object Forum Pro • Posts: 10,191
E-M1 Mark II: residual software issues ?

I bought the Mark II new in Dec 2016 and have installed each new FW release.

But still on occasion the camera suffers a weird problem where it becomes unresponsive to certain control buttons.

Thus time it was the Menu button . . .

A few days ago, with the camera powered up and  functioning normally I switched from C2 to M mode using the main control dial and then immediately pressed the Menu button as I was trying to compare a setting in C2 with what the camera had in M.

[maybe I pressed Menu before the camera had effected its internal mode switch]

But the camera refused to respond to the Menu button.

The Super Control Panel was displayed on the rear screen and the EVF eye detect switch was functioning normally. The SCP was working and I could make changes to settings.

With the rear screen open and SCP displayed the Menu button should bring the Menu to the rear screen, but this didn’t work. Closing the rear screen and using the EVF still no Menu !

The camera appeared to be otherwise fully functional,  but no menu.

I needed to switch the camera OFF/ON to get the Menu button to work.

I’ve only seen this kind of problem a couple of times in the last few years, and while Olympus was still issuing FW updates for the Mark 2 I wasn’t  really concerned - I figured that the bug would eventually be removed.

QUESTION: has anyone else experienced similar issues with their E-M1 II ?

Peter

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Olympus E-M1
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luisflorit
luisflorit Veteran Member • Posts: 8,358
I do!

I am experiencing problems, too. Sometimes the camera does not respond, sometimes it refuses to turn on: only battery appears for 5 seconds, and it turns off.

It didn't occur me to blame the firmware. It seems to me it is the IBIS.

Maybe someone has an old firmware to flash?

L.

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Noam Gordon Forum Member • Posts: 84
Re: E-M1 Mark II: residual software issues ?
2

A faulty SD card could make the camera misbehave. Try changing to a fresh card one and see if it helps.

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FW Scharpf Regular Member • Posts: 499
Re: E-M1 Mark II: residual software issues ?

I had similar problems, and they disappeared when I formated  the SD card

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luisflorit
luisflorit Veteran Member • Posts: 8,358
Re: E-M1 Mark II: residual software issues ?

FW Scharpf wrote:

I had similar problems, and they disappeared when I formated the SD card

Let's hope!

Thanks,

L.

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JDLaing50 Senior Member • Posts: 2,357
Re: E-M1 Mark II: residual software issues ?

Messier Object wrote:

I bought the Mark II new in Dec 2016 and have installed each new FW release.

But still on occasion the camera suffers a weird problem where it becomes unresponsive to certain control buttons.

Thus time it was the Menu button . . .

A few days ago, with the camera powered up and functioning normally I switched from C2 to M mode using the main control dial and then immediately pressed the Menu button as I was trying to compare a setting in C2 with what the camera had in M.

[maybe I pressed Menu before the camera had effected its internal mode switch]

But the camera refused to respond to the Menu button.

The Super Control Panel was displayed on the rear screen and the EVF eye detect switch was functioning normally. The SCP was working and I could make changes to settings.

With the rear screen open and SCP displayed the Menu button should bring the Menu to the rear screen, but this didn’t work. Closing the rear screen and using the EVF still no Menu !

The camera appeared to be otherwise fully functional, but no menu.

I needed to switch the camera OFF/ON to get the Menu button to work.

I’ve only seen this kind of problem a couple of times in the last few years, and while Olympus was still issuing FW updates for the Mark 2 I wasn’t really concerned - I figured that the bug would eventually be removed.

QUESTION: has anyone else experienced similar issues with their E-M1 II ?

Peter

Try turning off the SCP view and then pressing the menu.

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luisflorit
luisflorit Veteran Member • Posts: 8,358
Re: E-M1 Mark II: residual software issues ?

JDLaing50 wrote:

Messier Object wrote:

I bought the Mark II new in Dec 2016 and have installed each new FW release.

But still on occasion the camera suffers a weird problem where it becomes unresponsive to certain control buttons.

Thus time it was the Menu button . . .

A few days ago, with the camera powered up and functioning normally I switched from C2 to M mode using the main control dial and then immediately pressed the Menu button as I was trying to compare a setting in C2 with what the camera had in M.

[maybe I pressed Menu before the camera had effected its internal mode switch]

But the camera refused to respond to the Menu button.

The Super Control Panel was displayed on the rear screen and the EVF eye detect switch was functioning normally. The SCP was working and I could make changes to settings.

With the rear screen open and SCP displayed the Menu button should bring the Menu to the rear screen, but this didn’t work. Closing the rear screen and using the EVF still no Menu !

The camera appeared to be otherwise fully functional, but no menu.

I needed to switch the camera OFF/ON to get the Menu button to work.

I’ve only seen this kind of problem a couple of times in the last few years, and while Olympus was still issuing FW updates for the Mark 2 I wasn’t really concerned - I figured that the bug would eventually be removed.

QUESTION: has anyone else experienced similar issues with their E-M1 II ?

Peter

Try turning off the SCP view and then pressing the menu.

I don't use (and never used) the SCP. Not very useful for RAW shooters.

L.

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mchnz Senior Member • Posts: 1,573
Re: E-M1 Mark II: residual software issues ?

Things that have made my Olympus cameras misbehave:

  • Faulty body - the fix was a warranty replacement (E-M1 II) or service (E-M5 II, E-520).
  • Bad SDcard - the fix was formatting in camera or replacing.
  • Bad lens contacts - the fix was cleaning the contacts (normal lenses) or more sanding (some cheap extension tubes).  This problem is even more likely if there is a lens adapter or teleconverter in the mix.
  • Changing lenses without powering down - the fix is toggling the power or in some cases removing the battery.
  • Bad battery contacts - theoretical issue only,  I'm still waiting to be bitten by this one.
OP Messier Object Forum Pro • Posts: 10,191
Re: E-M1 Mark II: residual software issues ?

mchnz wrote:

Things that have made my Olympus cameras misbehave:

  • Faulty body - the fix was a warranty replacement (E-M1 II) or service (E-M5 II, E-520).
  • Bad SDcard - the fix was formatting in camera or replacing.
  • Bad lens contacts - the fix was cleaning the contacts (normal lenses) or more sanding (some cheap extension tubes). This problem is even more likely if there is a lens adapter or teleconverter in the mix.
  • Changing lenses without powering down - the fix is toggling the power or in some cases removing the battery.
  • Bad battery contacts - theoretical issue only, I'm still waiting to be bitten by this one.

I’ve never had a problem with the E-M1 II triggered by or associated with taking a picture, so I doubt that the SD card is the cause. Besides, I’ve never used any high speed SDs (never felt a need to waste money in them) and I’ve only ever formatted or deleted images from the SD in-camera.

On the rare occasion I’ve neglected to de-power  when changing lenses I’ve not seen a problem.

In this latest case the camera appeared fully functional apart from the Menu button.

on a previous occasion the camera would’nt let me change drive modes.

Every time it’s happened I’ve been in a hurry to get the camera working, so I’ve just switched it off or removed the batteries. Next time I’ll try to spend more time investigating the issue.

thanks for your input

Peter

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