Do you always buy from the high-street shops?

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cheddarman Contributing Member • Posts: 899
Do you always buy from the high-street shops?

Under the heading "Buying Advice", a simple question to which most people will probably answer yes.

Well I alway used to but I was different with my last couple of purchases, and went grey, Panomaz to be exact.

Apart from a huge saving on the camera price, my last one, a Sony RX10M4 at just £1,100 a year ago this month. They also offer a three year, unconditional "local" guarantee.

The reason for this post is basically to encourage people, as I have done, not to be afraid of this cheap market.

Anybody who has read my recent threads will know that I started having a niggly problem with the RX10 back in June when it wouldn't enter the Power Save mode. In the end Sony EU advised me to send it in for checking/repair before the warranty expired. I had forgotten (would yo believe) about the Panamoz 3 year business and posted it off to Sony Central Service centre in Wales. Imagine my surprise and horror when I received an invoice from them for £560 for the repair. I obviously challenged this and was advised that as this was a grey purchase, the warranty was for the Far East, not the EU and they would not honour it.

Then I remembered the Panamoz warranty. I emailed them with a copy of the invoice attached and literally five minutes later I had the £560 in my PayPal account.

THAT is impressive!

By the way, anybody know what the Part number A2123014B SERVICE, DEVICE (LSV-1850A) is, which at £376 is by far the most expensive item on the invoice, and seems to appear on all Sony camera invoices??

Sony Cyber-shot DSC-RX10 Sony RX10 IV
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Krusty79 Senior Member • Posts: 2,246
Re: Do you always buy from the high-street shops?
2

What is a "high-street shop?"

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InkedMarie
InkedMarie Senior Member • Posts: 1,287
Re: Do you always buy from the high-street shops?

No idea what a high end shop is but I have been buying used.

Marie

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mostlyboringphotog Veteran Member • Posts: 9,515
Re: Do you always buy from the high-street shops?

cheddarman wrote:

Under the heading "Buying Advice", a simple question to which most people will probably answer yes.

Well I alway used to but I was different with my last couple of purchases, and went grey, Panomaz to be exact.

Apart from a huge saving on the camera price, my last one, a Sony RX10M4 at just £1,100 a year ago this month. They also offer a three year, unconditional "local" guarantee.

The reason for this post is basically to encourage people, as I have done, not to be afraid of this cheap market.

Anybody who has read my recent threads will know that I started having a niggly problem with the RX10 back in June when it wouldn't enter the Power Save mode. In the end Sony EU advised me to send it in for checking/repair before the warranty expired. I had forgotten (would yo believe) about the Panamoz 3 year business and posted it off to Sony Central Service centre in Wales. Imagine my surprise and horror when I received an invoice from them for £560 for the repair. I obviously challenged this and was advised that as this was a grey purchase, the warranty was for the Far East, not the EU and they would not honour it.

Then I remembered the Panamoz warranty. I emailed them with a copy of the invoice attached and literally five minutes later I had the £560 in my PayPal account.

THAT is impressive!

By the way, anybody know what the Part number A2123014B SERVICE, DEVICE (LSV-1850A) is, which at £376 is by far the most expensive item on the invoice, and seems to appear on all Sony camera invoices??

It must be the part number for PROFIT MARGIN

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OP cheddarman Contributing Member • Posts: 899
Re: Do you always buy from the high-street shops?

By "high street shops" I mean your regular retailer, Curries, Bristol Cameras, Wessex, Jessops etc. where you pay "over the top" for your equipment.

Chris R-UK Forum Pro • Posts: 21,045
Re: Do you always buy from the high-street shops? Yes!

Personally I try to source everything from my local camera stores because I want to keep them in existence.  The only exceptions are memory cards, printer inks and things that they don't stock.  Their prices on cameras and lenses are rarely significantly higher than on-line retailers except those selling grey market goods.

I like looking in the windows of the stores to see what they have used and I go inside to look at new products, especially for size but also for handling.  I also find them invaluable when I am buying a new camera bag because I can take my gear in and find one that fits.

I want to continue to be able to do that.

If you look in the local stores to decide what to buy and then buy from the cheapest on-line store, then you are helping to kill off your local stores.

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Chris R

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OP cheddarman Contributing Member • Posts: 899
Re: Do you always buy from the high-street shops?

cheddarman wrote:

By the way, anybody know what the Part number A2123014B SERVICE, DEVICE (LSV-1850A) is, which at £376 is by far the most expensive item on the invoice, and seems to appear on all Sony camera invoices??

I have found the answer to this, it's a replacement lens unit, no wonder it's expensive

!https://www.shockedelectronics.com/new-genuine-sony-a2123014b-service-device-lsv1850a

OP cheddarman Contributing Member • Posts: 899
Re: Do you always buy from the high-street shops? Yes!

Chris R-UK wrote:

Personally I try to source everything from my local camera stores because I want to keep them in existence. The only exceptions are memory cards, printer inks and things that they don't stock. Their prices on cameras and lenses are rarely significantly higher than on-line retailers except those selling grey market goods.

I like looking in the windows of the stores to see what they have used and I go inside to look at new products, especially for size but also for handling. I also find them invaluable when I am buying a new camera bag because I can take my gear in and find one that fits.

I want to continue to be able to do that.

If you look in the local stores to decide what to buy and then buy from the cheapest on-line store, then you are helping to kill off your local stores.

I quite agree Chris but as a pensioner, on basic state pension, I have to watch every penny and if I can save £500 (a months pension payment just about) on a camera then I'm afraid I will!

At my age I suspect that this will probably be the last big purchase I make on this amazing hobby!

noggin2k1
noggin2k1 Senior Member • Posts: 2,715
Re: Do you always buy from the high-street shops?

Just to be clear; you're suggesting people to not support their local high street and those jobs, and instead purchase by means where taxes, VAT, and import duties aren't paid.

Yes, lots of people on here purchase grey - but the argument for it needs to be balanced with the legal, moral, and ethical consequences. It's not all sunshine and rainbows.

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OP cheddarman Contributing Member • Posts: 899
Re: Do you always buy from the high-street shops?

noggin2k1 wrote:

Just to be clear; you're suggesting people to not support their local high street and those jobs, and instead purchase by means where taxes, VAT, and import duties aren't paid.

Yes, lots of people on here purchase grey - but the argument for it needs to be balanced with the legal, moral, and ethical consequences. It's not all sunshine and rainbows.

Don't know why I bother to answer your "holier than thou" post but no, I am not advocating "people" should not support their local businesses. I said that as an 82 year old pensioner scrapping by on a state pension, I cannot afford to buy this sort of thing from them. In fact right now I can't afford anything like a new camera period!

IF I had bought this camera from a regular retailer, right now I'd be without it, as there is no way I could afford the £570 bill. Thank goodness I bought from Panomaz with their three year warranty!!

noggin2k1
noggin2k1 Senior Member • Posts: 2,715
Re: Do you always buy from the high-street shops?

cheddarman wrote:

noggin2k1 wrote:

Just to be clear; you're suggesting people to not support their local high street and those jobs, and instead purchase by means where taxes, VAT, and import duties aren't paid.

Yes, lots of people on here purchase grey - but the argument for it needs to be balanced with the legal, moral, and ethical consequences. It's not all sunshine and rainbows.

Don't know why I bother to answer your "holier than thou" post but no, I am not advocating "people" should not support their local businesses. I said that as an 82 year old pensioner scrapping by on a state pension, I cannot afford to buy this sort of thing from them. In fact right now I can't afford anything like a new camera period!

IF I had bought this camera from a regular retailer, right now I'd be without it, as there is no way I could afford the £570 bill. Thank goodness I bought from Panomaz with their three year warranty!!

I've simply added balance to a one sided argument.

Also, age & financial status don't have any bearing on what import duties are attached to products your purchase. If HMRC came knocking for the import duties on the camera, the "I'm 82 and on a state pension" argument wouldn't last too long.

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Krusty79 Senior Member • Posts: 2,246
Re: Do you always buy from the high-street shops?

I would buy from a local mom and pop type of store if their price was competitive. What if your local camera store is part of a chain, though? If I buy from them, it still helps keep local people employed.

However, I am on a budget too, so I often look at the used market first. For a large purchase, I would only consider a reputable dealer like Adorama.

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stevenj2
stevenj2 Senior Member • Posts: 1,154
Re: Do you always buy from the high-street shops?

cheddarman wrote:

Under the heading "Buying Advice", a simple question to which most people will probably answer yes.

Well I alway used to but I was different with my last couple of purchases, and went grey, Panomaz to be exact.

Apart from a huge saving on the camera price, my last one, a Sony RX10M4 at just £1,100 a year ago this month. They also offer a three year, unconditional "local" guarantee.

The reason for this post is basically to encourage people, as I have done, not to be afraid of this cheap market.

I am too wary of what would you might say as 'cheap market' internet sellers available here..   There is nothing like a high-street shop anymore in middle of NYC I know of.  So I pay the 'standard price for new, and premium for used/ refurb gear here at the two famous specialist shops.   With an exception for a couple of SONY E purchases at the large chain, Best Buy.

Steve

Anybody who has read my recent threads will know that I started having a niggly problem with the RX10 back in June when it wouldn't enter the Power Save mode. In the end Sony EU advised me to send it in for checking/repair before the warranty expired. I had forgotten (would yo believe) about the Panamoz 3 year business and posted it off to Sony Central Service centre in Wales. Imagine my surprise and horror when I received an invoice from them for £560 for the repair. I obviously challenged this and was advised that as this was a grey purchase, the warranty was for the Far East, not the EU and they would not honour it.

Then I remembered the Panamoz warranty. I emailed them with a copy of the invoice attached and literally five minutes later I had the £560 in my PayPal account.

THAT is impressive!

By the way, anybody know what the Part number A2123014B SERVICE, DEVICE (LSV-1850A) is, which at £376 is by far the most expensive item on the invoice, and seems to appear on all Sony camera invoices??

Frances144
Frances144 New Member • Posts: 24
Re: Do you always buy from the high-street shops?

Yes, at the moment I do, because I think it is really important to support local traders.

I do, however, go in with the best deals I can find on internet and ask them if they can compete with the price.  My local camera shop does it's very best and if not, will give me something extra to thank me for my custom.

I think it is very easy to get hung up on the bargains and saving money but I also think that small businesses truly suffer and you lose their help and support when you need it most.  I like to build up a good relationship with my local shops. To go in for a natter and advice is all part of their service.

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