Is anyone else unable to download the Canon EOS Webcam Utility?

Started 3 months ago | Discussions
JD28
JD28 Forum Member • Posts: 61
Is anyone else unable to download the Canon EOS Webcam Utility?

I go to Canon's site and follow all the steps and get the following error message on a separate 404 page:

"Referral Denied

You don't have permission to access 'http://downloads.canon.com/webcam/EOSWebcamUtility-WIN1.0.zip' on this server."

This happens regardless of whether I choose my camera model (the EOS R6) or any other camera model. For reference, I am trying to download the Windows 10 (x64) version, and I never downloaded the beta (which you're apparently supposed to uninstall before downloading the 1.0 release version).

Is this happening for anyone else? I have a Zoom interview tomorrow and I would really like to be able to "wow" them with my video feed!

RDM5546
RDM5546 Senior Member • Posts: 1,678
Re: Is anyone else unable to download the Canon EOS Webcam Utility?

JD28 wrote:

I go to Canon's site and follow all the steps and get the following error message on a separate 404 page:

"Referral Denied

You don't have permission to access 'http://downloads.canon.com/webcam/EOSWebcamUtility-WIN1.0.zip' on this server."

This happens regardless of whether I choose my camera model (the EOS R6) or any other camera model. For reference, I am trying to download the Windows 10 (x64) version, and I never downloaded the beta (which you're apparently supposed to uninstall before downloading the 1.0 release version).

Is this happening for anyone else? I have a Zoom interview tomorrow and I would really like to be able to "wow" them with my video feed!

I got exactly the same error message where they ask you for a product serial number when downloading other software. I have serial numbers of my cameras and could have supplied them if they had asked for that.

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Steven Blackwood Senior Member • Posts: 1,977
Re: Is anyone else unable to download the Canon EOS Webcam Utility?

Ditto. Hopefully a glitch that will be temporary. I have an R so I can still use the beta but would like to get my R6 to work.

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Steve
stevenblackwood1950@gmail.com
Milwaukee WI

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Steven Blackwood Senior Member • Posts: 1,977
Re: Is anyone else unable to download the Canon EOS Webcam Utility?
1

The link now works! Downloaded and installed. Works perfectly with R6. (Windows only, though.)

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Steve
stevenblackwood1950@gmail.com
Milwaukee WI

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Canon EOS R Canon EOS RP Canon EF 16-35mm F4L IS USM Sigma 100-400mm F5-6.3 Canon EF 70-200 F4 II +2 more
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