Is there a problem with DxO customer support forum?

Started 2 months ago | Discussions
Tom Husband
Tom Husband Contributing Member • Posts: 750
Is there a problem with DxO customer support forum?

Anybody else not able to get through to the DxO customer support forum? I have posts waiting to be approved going on four days now. I've even sent messages directly to a couple of their admins without any results. I'm not new to their forum so I don't understand why there's an approval loop. Very frustrating.

I can't get Viveza to open TIF files from either DxO Photolab 3 or Affinity. I get a message saying it doesn't recognize the TIF format. All the other Nik apps are fine. I submitted a question to DxO four days ago but it's in limbo somewhere.

NCV
NCV Forum Pro • Posts: 11,181
Re: Is there a problem with DxO customer support forum?

Maybe they are on holiday. On the Continent firms tend to close down for a summer break.

 NCV's gear list:NCV's gear list
Nikon D810 Nikon Z7
Keyboard shortcuts:
FForum MMy threads