Bought a used Epson 3880 - no output at all

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Stobe1 New Member • Posts: 4
Bought a used Epson 3880 - no output at all

Hello,

I noticed there were quite a few 3880 experts here, so I thought I would ask for some advice.

I bought a 3880 from a local craft lady.  I think I got a good deal, but she did warn me that she hadn't used it for months, and she said "don't waste ink on cleaning cycles, clean the print tubes instead"

I wasn't sure what I was going to see when I plugged it in and tested it, but I sure didn't expect a completely white sheet of paper to come out from the print test.

Ink levels look ok, and she had 7 new carts for the inks that were less than half full (one of the reasons I was willing to roll the dice in the first place)

I tried the cleaning cycle/print head test built into the Epson windows software, and there was some output at least on the page (some black, grey, light grey and blue checkerboard patterns).  But the printer started flashing a print error on the main screen.

Any advice on what my next steps should be?  I found the videos about cleaning the head and wiper area with Piezoflush.  Is that worth a try, or do you think the whole print assemble should be replaced before I go too far and replace any ink carts.

Thanks in advance for any advice!

jrkliny
jrkliny Veteran Member • Posts: 4,292
Re: Bought a used Epson 3880 - no output at all
2

Go to Inkjetmall and order Piezo Flush and a set of refillable cartridges.  Load up and let the machine soak in PF.  It might take a while to get any flow but once it starts the lines and print head should clean up pretty quickly.

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Petruska Veteran Member • Posts: 8,984
Piezoflush and refillables are $220...
2

jrkliny wrote:

Go to Inkjetmall and order Piezo Flush and a set of refillable cartridges. Load up and let the machine soak in PF. It might take a while to get any flow but once it starts the lines and print head should clean up pretty quickly.

plus shipping and tax.

Depending upon how much The OP paid for the 3880, the amount of ink to remove the Piezoflush (Power Cleans) may require him to buy a set of new OEM cartridges (approximately $600). This could result into a money pit. Now if the ink switching valve fails as these printers are known to have happen more $$$$.

A refurbished P800 directly from Epson may look better total cost wise, works properly, comes with a 1year warranty, and 64 mL ink cartridges for $500. They are currently out of stock, but I have seen them come back so you need to look daily.

https://epson.com/Clearance-Center/Inkjet-Printers/Epson-SureColor-P800-Wide-Format-Inkjet-Printer---Refurbished/p/SCP800SE-N

Bob P.

NAwlins Contrarian Veteran Member • Posts: 5,644
Request a refund, move on.
2

I bought a 3880 from a local craft lady. I think I got a good deal, but she did warn me that she hadn't used it for months, and she said "don't waste ink on cleaning cycles, clean the print tubes instead"

I wasn't sure what I was going to see when I plugged it in and tested it, but I sure didn't expect a completely white sheet of paper to come out from the print test.

Ink levels look ok, and she had 7 new carts for the inks that were less than half full (one of the reasons I was willing to roll the dice in the first place)

I tried the cleaning cycle/print head test built into the Epson windows software, and there was some output at least on the page (some black, grey, light grey and blue checkerboard patterns). But the printer started flashing a print error on the main screen.

Any advice on what my next steps should be? I found the videos about cleaning the head and wiper area with Piezoflush. Is that worth a try, or do you think the whole print assemble should be replaced before I go too far and replace any ink carts.

Thanks in advance for any advice!

Request a refund. That is your most sensible approach. And if you can't get a refund, then IMO you accept this as a learning experience. I'm not going to sugar-coat it: spending any significant amount of money on a used inkjet printer without verifying that it works fully is a really bad idea.

As Bob (Petruska) said, this can easily be a money pit, spending good money after bad, and substantial amounts of it. If you can't get it working, then you can try various low-cost remedies like distilled water and household cleaners (Windex seems popular). Maaaaaybe with those plus self-cleanings using its own ink you can restore its function. If you can't get a refund, then with this approach you don't have much to lose, except your time.

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Craftsman70 Regular Member • Posts: 273
Re: Bought a used Epson 3880 - no output at all
1

Stobe1 wrote:

Hello,

I noticed there were quite a few 3880 experts here, so I thought I would ask for some advice.

I bought a 3880 from a local craft lady. I think I got a good deal, but she did warn me that she hadn't used it for months, and she said "don't waste ink on cleaning cycles, clean the print tubes instead"

I wasn't sure what I was going to see when I plugged it in and tested it, but I sure didn't expect a completely white sheet of paper to come out from the print test.

Ink levels look ok, and she had 7 new carts for the inks that were less than half full (one of the reasons I was willing to roll the dice in the first place)

I tried the cleaning cycle/print head test built into the Epson windows software, and there was some output at least on the page (some black, grey, light grey and blue checkerboard patterns). But the printer started flashing a print error on the main screen.

Any advice on what my next steps should be? I found the videos about cleaning the head and wiper area with Piezoflush. Is that worth a try, or do you think the whole print assemble should be replaced before I go too far and replace any ink carts.

Thanks in advance for any advice!

I was in a similar situation with my newly acquired used 3880 for $80 CDN with a set of refillable carts - just picked it up on Tuesday!  After a nozzle check (on auto the first one) or two, I noticed that the checkerboard patterns on some of the colours weren't complete as well.

After watching a few Youtube videos (many of them from Jose), I cleaned the heads, wiper, and the cap with Windex and low and behold, the nozzle check came back perfect!

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