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Amazon sent me a Canon EOS 800D instead of a Rebel T7i

Started Jan 24, 2020 | Discussions
jlustig Junior Member • Posts: 36
Amazon sent me a Canon EOS 800D instead of a Rebel T7i

I purchased a "refreshed" T7i from Amazon (https://www.amazon.com/dp/B07DTRVVR9/) but Amazon sent me the European model, the 800D instead. I'm a little peeved. I could return it I suppose... Is there actually any difference between the two models besides the name? From what I can tell it is exactly the same specs.

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Canon PowerShot S95 Canon EOS Rebel T7i
Canon EOS Rebel T7i / EOS 800D / Kiss X9i
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jvc1 Senior Member • Posts: 2,202
Re: Amazon sent me a Canon EOS 800D instead of a Rebel T7i

They are identical cameras. It's surprising though that they're selling European models. What kind of charger did it come with?

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OP jlustig Junior Member • Posts: 36
Re: Amazon sent me a Canon EOS 800D instead of a Rebel T7i

> What kind of charger did it come with?

It came with an LC-E17E charger and battery. It looks like the plug is a standard US two priced plug, not a European one.

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Canon PowerShot S95 Canon EOS Rebel T7i
Digirame Forum Pro • Posts: 41,857
Re: Amazon sent me a Canon EOS 800D instead of a Rebel T7i

The Canon 800D cameras are a little less expensive than the Canon T7i cameras on Ebay the last time I checked. I don't know why. Based on that, Amazon apparently gave you something that is less expensive (from what I see on Ebay), but may have charged you the full price of a Canon T7i camera. You may want to review that. It's not a lot of difference in price. I believe the specs are the same. It is annoying if they sold you something different than what you were expecting.

Kirk Sachs Junior Member • Posts: 32
Re: Amazon sent me a Canon EOS 800D instead of a Rebel T7i
1

There is no difference. It's just the t7i in North America , and 800D outside north America. The camera itself is exactly the same.

Ontarian Veteran Member • Posts: 3,860
Re: Amazon sent me a Canon EOS 800D instead of a Rebel T7i

What about the warranty card?  Is it Canon North America or Europe?

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Sony RX10 IV
RedFox88 Forum Pro • Posts: 30,738
Re: Amazon sent me a Canon EOS 800D instead of a Rebel T7i

Ontarian wrote:

What about the warranty card? Is it Canon North America or Europe?

All Canon cares about for warranty service is your receipt

Ontarian Veteran Member • Posts: 3,860
Re: Amazon sent me a Canon EOS 800D instead of a Rebel T7i

RedFox88 wrote:

Ontarian wrote:

What about the warranty card? Is it Canon North America or Europe?

All Canon cares about for warranty service is your receipt

That's good to know.  Thanks.

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Sony RX10 IV
Lemming51
Lemming51 Forum Pro • Posts: 15,278
Re: Amazon sent me a Canon EOS 800D instead of a Rebel T7i
2

RedFox88 wrote:

Ontarian wrote:

What about the warranty card? Is it Canon North America or Europe?

All Canon cares about for warranty service is your receipt

True for new and Canon refurbished. The OP's purchase is neither:

"This is an Amazon Renewed product

Professionally inspected and tested to work and look like new, with minimal to no signs of wear, by an Amazon-qualified supplier. Supplier performs a full diagnostic test, replaces any defective parts, and thoroughly cleans the product. Box and accessories may be generic.Backed by the Amazon Renewed Guarantee. Eligible for replacement or refund within 90 days of your receipt if it does not work as expected via a single point of contact at Amazon."

I would not expect Canon USA to accept this camera under their warranty.

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