RF 70-200 f/2.8 makes rattling sound when being shaken: Canon EOS R Talk Forum: Digital Photography Review

RF 70-200 f/2.8 makes rattling sound when being shaken

Started Dec 24, 2019 | Questions

Luyu Cheng • New Member • Posts: 5

RF 70-200 f/2.8 makes rattling sound when being shaken

Dec 24, 2019

Yesterday my RF 70-200 f/2.8 arrived. When I took it from the box, I found it made rattling sound when I gently shook it. Looks like the floating lens element for IS are movable even when it's disconnected from the camera.

I know some rather old lenses with IS do make rattling noise when being shaken, but I'm not sure this is true on this newly released lens.

So for anyone who also have this lens, is this reproducible on your copy? I'd appreciate if you can tell me.

BTW, I haven't put it on my camera because my EOS R is still on its way.

Luyu Cheng's gear list:Luyu Cheng's gear list

Sony a7R III Canon EOS R Sony FE 24-70mm F2.8 GM Canon RF 70-200mm F2.8L IS USM Apple iPhone 11 Pro

ANSWER:

This question has not been answered yet.

Canon RF 70-200mm F2.8L IS USM

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MayaTlab0 • Senior Member • Posts: 2,985

Re: RF 70-200 f/2.8 makes rattling sound when being shaken

In reply to Luyu Cheng • Dec 24, 2019

It is also possible that it's caused by the AF design. I believe that Nano USM is similar to most other brands' linear motors and that these need power to fix the elements in place.

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shawnphoto • Senior Member • Posts: 1,307

Re: RF 70-200 f/2.8 makes rattling sound when being shaken

In reply to Luyu Cheng • Dec 24, 2019

Luyu Cheng wrote:

Yesterday my RF 70-200 f/2.8 arrived. When I took it from the box, I found it made rattling sound when I gently shook it. Looks like the floating lens element for IS are movable even when it's disconnected from the camera.

I know some rather old lenses with IS do make rattling noise when being shaken, but I'm not sure this is true on this newly released lens.

So for anyone who also have this lens, is this reproducible on your copy? I'd appreciate if you can tell me.

BTW, I haven't put it on my camera because my EOS R is still on its way.

Better question is why are you shaking your lens around?

shawnphoto's gear list:shawnphoto's gear list

Canon EOS R Canon EOS RP Canon EOS R5 Canon EF 24-105mm F4L IS II USM Canon RF 28-70mm F2L USM +4 more

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JPAlbert • Senior Member • Posts: 1,296

Re: RF 70-200 f/2.8 makes rattling sound when being shaken

In reply to Luyu Cheng • Dec 25, 2019

Problem:
"RF 70-200 f/2.8 makes rattling sound when being shaken"

Solution:
Don't shake it.

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davel33 • Senior Member • Posts: 2,974

Re: RF 70-200 f/2.8 makes rattling sound when being shaken

In reply to Luyu Cheng • Dec 25, 2019

What I have found is on some larger zooms that if you remove the lens from the body while power is on, you can get a rattle. SO turn off the camera before removing the lens.

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davel33's gear list:davel33's gear list

Canon EOS R Canon EOS R6 Canon RF 35mm F1.8 IS STM Macro Canon RF 24-240mm F4-6.3 Canon RF 85mm F2 Macro IS STM +29 more

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gimp_dad • Senior Member • Posts: 2,692

Mine doesn't rattle

In reply to Luyu Cheng • Dec 25, 2019

Luyu Cheng wrote:

Yesterday my RF 70-200 f/2.8 arrived. When I took it from the box, I found it made rattling sound when I gently shook it. Looks like the floating lens element for IS are movable even when it's disconnected from the camera.

I know some rather old lenses with IS do make rattling noise when being shaken, but I'm not sure this is true on this newly released lens.

So for anyone who also have this lens, is this reproducible on your copy? I'd appreciate if you can tell me.

BTW, I haven't put it on my camera because my EOS R is still on its way.

I just checked mine. In the closed position I did not notice any rattling at all. I didn't vigorously shake it but did move it up and down as well as flipping it over a few times.

However, I usually remember to turn off my camera before removing the lens so it was probably shut down correctly. You might want to put the lens in the camera and make sure it's functioning and then turn it off and remove it to see if that changes things.

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OP Luyu Cheng • New Member • Posts: 5

Re: RF 70-200 f/2.8 makes rattling sound when being shaken

In reply to shawnphoto • Dec 26, 2019

I didn't shake it intentionally first. I just opened the box and took out the lens, and I felt some parts of the lens was trembling. I wondered if any component is movable so I gently shook it. Then found the problem.

Luyu Cheng's gear list:Luyu Cheng's gear list

Sony a7R III Canon EOS R Sony FE 24-70mm F2.8 GM Canon RF 70-200mm F2.8L IS USM Apple iPhone 11 Pro

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OP Luyu Cheng • New Member • Posts: 5

Re: RF 70-200 f/2.8 makes rattling sound when being shaken

In reply to davel33 • Dec 26, 2019

davel33 wrote:

What I have found is on some larger zooms that if you remove the lens from the body while power is on, you can get a rattle. SO turn off the camera before removing the lens.

Of course I know this. But the point is that I found the problem before I got the body.

Yesterday my EOS R arrived. To make sure that this problem is not caused by improperly shutdown in the factory. I put it on my camera, turned on the camera, took some photos, shut down the camera. The problem persists.

Luyu Cheng's gear list:Luyu Cheng's gear list

Sony a7R III Canon EOS R Sony FE 24-70mm F2.8 GM Canon RF 70-200mm F2.8L IS USM Apple iPhone 11 Pro

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davel33 • Senior Member • Posts: 2,974

Re: RF 70-200 f/2.8 makes rattling sound when being shaken

In reply to Luyu Cheng • Dec 26, 2019

Luyu Cheng wrote:

davel33 wrote:

What I have found is on some larger zooms that if you remove the lens from the body while power is on, you can get a rattle. SO turn off the camera before removing the lens.

Of course I know this. But the point is that I found the problem before I got the body.

Yesterday my EOS R arrived. To make sure that this problem is not caused by improperly shutdown in the factory. I put it on my camera, turned on the camera, took some photos, shut down the camera. The problem persists.

One more small point you have to wait at least 5-6 sec after you turn off the camera to dismount the lens. The R keeps the IS on for 5 sec after you turn it off.

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Dave

davel33's gear list:davel33's gear list

Canon EOS R Canon EOS R6 Canon RF 35mm F1.8 IS STM Macro Canon RF 24-240mm F4-6.3 Canon RF 85mm F2 Macro IS STM +29 more

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OP Luyu Cheng • New Member • Posts: 5

Re: RF 70-200 f/2.8 makes rattling sound when being shaken

In reply to davel33 • Dec 26, 2019

davel33 wrote:

Luyu Cheng wrote:

davel33 wrote:

What I have found is on some larger zooms that if you remove the lens from the body while power is on, you can get a rattle. SO turn off the camera before removing the lens.

Of course I know this. But the point is that I found the problem before I got the body.

Yesterday my EOS R arrived. To make sure that this problem is not caused by improperly shutdown in the factory. I put it on my camera, turned on the camera, took some photos, shut down the camera. The problem persists.

One more small point you have to wait at least 5-6 sec after you turn off the camera to dismount the lens. The R keeps the IS on for 5 sec after you turn it off.

I did wait.

I just made contact with a local authorized store of Canon. They tried this on their sample copies and the problem also exists. The problem is reproducible when you hold the lens vertically with the front element facing up then gently shake the lens. But when it's placed horizontally, being gentle shake won't make any sound.

Luyu Cheng's gear list:Luyu Cheng's gear list

Sony a7R III Canon EOS R Sony FE 24-70mm F2.8 GM Canon RF 70-200mm F2.8L IS USM Apple iPhone 11 Pro

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OP Luyu Cheng • New Member • Posts: 5

Re: RF 70-200 f/2.8 makes rattling sound when being shaken

In reply to davel33 • Dec 26, 2019

Hey guys. I found the "problem" can be reproduced on sample copies in my local store. And most importantly, it doesn't affect my use. So I'm not going to call it a problem. Thanks you guys' responses.

Luyu Cheng's gear list:Luyu Cheng's gear list

Sony a7R III Canon EOS R Sony FE 24-70mm F2.8 GM Canon RF 70-200mm F2.8L IS USM Apple iPhone 11 Pro

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N-VB • Regular Member • Posts: 192

Re: RF 70-200 f/2.8 makes rattling sound when being shaken

In reply to Luyu Cheng • Dec 26, 2019

Just a generral rule, reminded in every manual: lenses with IS, you have to turn off the camera before unmounting , it will lock IS motors

N-VB's gear list:N-VB's gear list

Canon 6D Mark II Canon EOS R Canon EOS R5 Canon EF 100mm F2.8L Macro IS USM Canon EF 70-200mm F2.8L IS II USM +32 more

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hunk • Veteran Member • Posts: 3,409

Re: Mine doesn't rattle

In reply to gimp_dad • Dec 26, 2019

gimp_dad wrote:

Luyu Cheng wrote:

Yesterday my RF 70-200 f/2.8 arrived. When I took it from the box, I found it made rattling sound when I gently shook it. Looks like the floating lens element for IS are movable even when it's disconnected from the camera.

I know some rather old lenses with IS do make rattling noise when being shaken, but I'm not sure this is true on this newly released lens.

So for anyone who also have this lens, is this reproducible on your copy? I'd appreciate if you can tell me.

BTW, I haven't put it on my camera because my EOS R is still on its way.

I just checked mine. In the closed position I did not notice any rattling at all. I didn't vigorously shake it but did move it up and down as well as flipping it over a few times.

However, I usually remember to turn off my camera before removing the lens so it was probably shut down correctly. You might want to put the lens in the camera and make sure it's functioning and then turn it off and remove it to see if that changes things.

I just shook mine. It does make some noise and you can see the floating IS element wobble around. I tried to shake it really hard (like while running with the lens in a backpack) and the noises stay the same. Doesn't sound alarming to me. It must be designed to do this and last for decades. When I turn the camera on the sound and movement is less as the IS unit is powered.

hunk's gear list:hunk's gear list

Olympus Stylus 725 SW Canon EOS 5D Mark IV Panasonic GH5 Canon EOS R Canon EOS R5 +10 more

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R. Slaughter • Senior Member • Posts: 1,291

Don't Shake an EF100 L Macro (!)

In reply to gimp_dad • Dec 26, 2019

If this tendency to rattle troubles you, don't try shake-checking all lenses.

My EF 100 L Macro sounds terrible, as do other examples of the lens that I've checked (four or five) but the ability to make noise does NOT effect its ability to make images...

A long-time Camera shop owner tells me that the 100L is one of the few L lenses in which the "stabilizer doesn't 'park". I'm not certain if that's accurate, I'm just repeating the claim. Maybe your new lens is the same design?

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ZX11 • Veteran Member • Posts: 6,156

Turn off IS and camera for storage

In reply to N-VB • Dec 26, 2019

N-VB wrote:

Just a generral rule, reminded in every manual: lenses with IS, you have to turn off the camera before unmounting , it will lock IS motors

I heard that Canon said to turn off the IS on the lens to park the moving IS parts. That this should be done prior to long term storage or for shipping. Rumor?

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Canon EF 85mm F1.8 USM Canon 70-200 F2.8L III Canon RF 35mm F1.8 IS STM Macro Canon RF 24-105mm F4L IS USM Canon RF 85mm F1.2L USM

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Caseydc • Forum Member • Posts: 98

Re: Don't Shake an EF100 L Macro (!)

In reply to R. Slaughter • Dec 27, 2019

Exactly!! The 100 Macro is scary sounding. I have detached it without turning the camera off while the IS is still whirling. That even makes things more loose and rattly. If you let IS come to a stop things get a little more solid sounding, but I thought it was broken when I first got it. One noisy lens.

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hunk • Veteran Member • Posts: 3,409

Re: Turn off IS and camera for storage

In reply to ZX11 • Dec 29, 2019

ZX11 wrote:

N-VB wrote:

Just a generral rule, reminded in every manual: lenses with IS, you have to turn off the camera before unmounting , it will lock IS motors

I heard that Canon said to turn off the IS on the lens to park the moving IS parts. That this should be done prior to long term storage or for shipping. Rumor?

With the RF70-200 it doesn't seem to make a difference, I don't believe it has a P

hunk's gear list:hunk's gear list

Olympus Stylus 725 SW Canon EOS 5D Mark IV Panasonic GH5 Canon EOS R Canon EOS R5 +10 more

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RF 70-200 f/2.8 makes rattling sound when being shaken

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