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Emailing from NX1 not working

Started Oct 16, 2019 | Questions
Marky16 New Member • Posts: 2
Emailing from NX1 not working

I recently tried emailing a photo to my email account directly from my NX1. Not something I do very often. A few months ago this worked fine and at that time the camera correctly showed the dialog boxes for email address and message etc. Yesterday, however, I updated the firmware from 1.40 to 1.41 (the latest) and after this (which all worked fine) the emailing facility (that is pressing the envelope icon near the top of the screen whilst viewing a photo) did NOT appear and instead the camera showed a dialog I've not seen before saying 'be careful not to enter any credit card information into the browser'. After this, the mobile youtube site appeared within a web browser directly on the screen!! It was not possible to change the URL only to press the MENU button to return to the normal screen view (i.e. the default screen for taking a photo). Everything else on the camera seems to be working fine. I'm confused - does anyone have any ideas what may have happened? One strange thing I did notice after the firmware update was that the language had changed from my own (English) to German. Previous firmware updates retained the language, I seem to remember.

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Samsung NX1 Canon EOS M6 II
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Samsung NX1
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markyboy81 Veteran Member • Posts: 4,778
Re: Emailing from NX1 not working

Marky16 wrote:

I recently tried emailing a photo to my email account directly from my NX1. Not something I do very often. A few months ago this worked fine and at that time the camera correctly showed the dialog boxes for email address and message etc. Yesterday, however, I updated the firmware from 1.40 to 1.41 (the latest) and after this (which all worked fine) the emailing facility (that is pressing the envelope icon near the top of the screen whilst viewing a photo) did NOT appear and instead the camera showed a dialog I've not seen before saying 'be careful not to enter any credit card information into the browser'. After this, the mobile youtube site appeared within a web browser directly on the screen!! It was not possible to change the URL only to press the MENU button to return to the normal screen view (i.e. the default screen for taking a photo). Everything else on the camera seems to be working fine. I'm confused - does anyone have any ideas what may have happened? One strange thing I did notice after the firmware update was that the language had changed from my own (English) to German. Previous firmware updates retained the language, I seem to remember.

Very strange, I'll have a look on my NX1 later and see if I can do it. It could be that Samsung have shut down the servers that allow the email transmission.

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Sony ZV-1 Samsung NX1000 Samsung NX3000 Samsung NX1 Samsung NX500 +9 more
markyboy81 Veteran Member • Posts: 4,778
Re: Emailing from NX1 not working

I've just tested it and it works on my nx1 with 1.41 firmware.

To be honest I don't know why I'd ever use this feature as it's far easier to either send the photos to my phone via wifi, or either use usb or the SD card to connect to my phone. Furthermore the resolution of the emailed photo is quite low - something like 1600x1000 I think.

If you do need this feature, hope you get it to work, I'm not sure what the issue is.

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OP Marky16 New Member • Posts: 2
Re: Emailing from NX1 not working

Thanks markyboy81. I notice too that the Samsung Camera Manager iOS app doesn't work anymore either. iOS 11 was the last time it worked, it seems. Another nail in the coffin for my NX1!

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Samsung NX1 Canon EOS M6 II
markyboy81 Veteran Member • Posts: 4,778
Re: Emailing from NX1 not working

Marky16 wrote:

Thanks markyboy81. I notice too that the Samsung Camera Manager iOS app doesn't work anymore either. iOS 11 was the last time it worked, it seems. Another nail in the coffin for my NX1!

Oh really? I know with Android they've stopped the support but somehow it's still working with my note 9 on Android 9. I'm holding off from updating just in case. Real shame they stopped support as the WiFi transfer is super fast compared to any other camera I've tried.

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mraw1 New Member • Posts: 3
Re: Emailing from NX1 not working

Hi All

Strangely I tried again today and it worked fine!! Admittedly camera had been off and battery replaced but I can’t see why this would make a difference. Must be a bug but I’ve no idea how to reproduce it - not that anyone could fix it of course!

nx1andmyg New Member • Posts: 4
Re: Emailing from NX1 not working

I have a Note8, and the message I get is that the app Samsung Camera Manager AND Samsung Smart Camera app does not work on my phone with my NX1. Maybe you can advice me how to make it work on my mobile?

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Samsung NX1
markyboy81 Veteran Member • Posts: 4,778
Re: Emailing from NX1 not working

nx1andmyg wrote:

I have a Note8, and the message I get is that the app Samsung Camera Manager AND Samsung Smart Camera app does not work on my phone with my NX1. Maybe you can advice me how to make it work on my mobile?

Only the samsung camera app should work, the other app is for earlier nx cameras.

Have you made sure you have also installed the Samsung accessory services app?

The Samsung camera app can be fiddly. What you need to do is press the WiFi button on the camera first, then manually connect to the ap on your phone, then launch the app. I can confirm this still works with the latest version of Android.

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nx1andmyg New Member • Posts: 4
Re: Emailing from NX1 not working

I got the same problem in January, and the link www.samsungimaging.com gets me nowhere. Everything stops. Have you got a solution now?

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Samsung NX1
ge0rg Forum Member • Posts: 51
Re: Emailing from NX1 not working

Samsung discontinued their email gateway. I have looked into the specific requests the cameras are making, and documented them here: https://github.com/ge0rg/samsung-nx-hacks/wiki/Email-service-(samsungimaging.com)

I've also created a first test implementation for a replacement service at https://github.com/ge0rg/samsung-nx-emailservice

Initially, this will just store the "sent by email" files to a local folder, but it can easily be extended to actually send the emails, to upload the files to an online gallery or to order them as XXL prints

Samsung still owns the domain names required for this service, so to use the replacement service, we need to run an alternative DNS server or change the firmware to point to a different IP address. I don't have this in place yet, and maybe somebody else would like to volunteer a community service?

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ge0rg Forum Member • Posts: 51
Re: Emailing from NX1 not working
1

A very weird thing is happening right now. Yesterday, Samsung delivered a copy of an old email that I sent from my camera a year ago. Today, the same email arrived again.

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Samsung NX300 Samsung NX mini Samsung NX500
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