Nikon Z6 and Z7 Service Advisory

Started 4 months ago | Discussions
Henderson92 New Member • Posts: 8
Nikon Z6 and Z7 Service Advisory
20

While everyone and I am all excited about the new 2.0 firmware update...

I think this is really good new that they acknowledge the issue and taking care of it.

Issue
While Nikon has taken great measures to assure the high quality expected of Nikon products, it has come to our attention that the vibration reduction (VR) feature in some Nikon Z 6 and Z 7 cameras may not function fully. We sincerely apologize for any inconvenience this may have caused.

https://www.nikonusa.com/en/service-and-support/service-advisories/technical-service-advisory-for-users-of-the-nikon-z-6-and-z-7-cameras.html

Nikon Z6 Nikon Z7
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fpessolano
fpessolano Veteran Member • Posts: 3,189
Re: Nikon Z6 and Z7 Service Advisory
4

And the check serial link does not work …. typical nikon

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Nikon 1 V1 Nikon Z7 Fujifilm X-T3 +1 more
FujLiver
FujLiver Contributing Member • Posts: 691
Re: Nikon Z6 and Z7 Service Advisory

Henderson92 wrote:

While everyone and I am all excited about the new 2.0 firmware update...

I think this is really good new that they acknowledge the issue and taking care of it.

Issue
While Nikon has taken great measures to assure the high quality expected of Nikon products, it has come to our attention that the vibration reduction (VR) feature in some Nikon Z 6 and Z 7 cameras may not function fully. We sincerely apologize for any inconvenience this may have caused.

https://www.nikonusa.com/en/service-and-support/service-advisories/technical-service-advisory-for-users-of-the-nikon-z-6-and-z-7-cameras.html

yes and very fast

I normally keep VR off as its sharper, unless I am street shooting

will take a look

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Leica SL (Typ 601) Sigma 45mm F2.8 DG DN
LHMF Junior Member • Posts: 39
Re: Nikon Z6 and Z7 Service Advisory
madecov
madecov Veteran Member • Posts: 5,716
Re: Nikon Z6 and Z7 Service Advisory

My Z7 shows unaffected. I've had it about 3 weeks.

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Nikon 1 V1 Nikon 1 V3 Nikon Z7 Nikon AF-S Nikkor 300mm f/4D ED-IF Nikon AF-S Micro-Nikkor 60mm F2.8G ED +19 more
fpessolano
fpessolano Veteran Member • Posts: 3,189
Just sent back

First batch in Belgium, serial 600xyz affected

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Nikon 1 V1 Nikon Z7 Fujifilm X-T3 +1 more
FujLiver
FujLiver Contributing Member • Posts: 691
Could those that ARE effected, please post their serial number here please

first four digits are fine, use X for rest of digits

thanks

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Leica SL (Typ 601) Sigma 45mm F2.8 DG DN
just Tony
just Tony Senior Member • Posts: 2,544
Check link worked just now
2

fpessolano wrote:

And the check serial link does not work …. typical nikon

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and unto Analog, that which is Analog's

fpessolano
fpessolano Veteran Member • Posts: 3,189
6000xxx
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Nikon 1 V1 Nikon Z7 Fujifilm X-T3 +1 more
jhde Junior Member • Posts: 35
Re: Nikon Z6 and Z7 Service Advisory
5

fpessolano wrote:

And the check serial link does not work …. typical nikon

Worked just fine for me. Used Firefox.

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Sony RX100 VA Nikon D810 Nikon D500 Nikon D850 Nikon Z7 +11 more
Veloster75 Contributing Member • Posts: 711
Re: Nikon Z6 and Z7 Service Advisory
2

Henderson92 wrote:

While everyone and I am all excited about the new 2.0 firmware update...

I think this is really good new that they acknowledge the issue and taking care of it.

Issue
While Nikon has taken great measures to assure the high quality expected of Nikon products, it has come to our attention that the vibration reduction (VR) feature in some Nikon Z 6 and Z 7 cameras may not function fully. We sincerely apologize for any inconvenience this may have caused.

https://www.nikonusa.com/en/service-and-support/service-advisories/technical-service-advisory-for-users-of-the-nikon-z-6-and-z-7-cameras.html

My ser# is 3009xxx and it is not affected.

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If I don't respond to your ridiculous comment, that means you're on the ignored (ignorant) list.

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Nikon Z7 Tamron SP 70-200 F2.8 G2 Nikon AP-F 70-300mm F4.5-5.6E Sigma 14-24mm F2.8 DG HSM Art Nikon Z 24-70mm F4 +10 more
Russell Proulx Contributing Member • Posts: 896
Re: Nikon Z6 and Z7 Service Advisory

Bummer ... my Z7 is affected (4000xxx - early Canada). Hope the repair turnaround is quick. THANK YOU for posting the info!

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Nikon D3S Nikon 1 V1 Nikon D800E Nikon Z7
SaltyPeanut
SaltyPeanut Senior Member • Posts: 1,044
Re: Nikon Z6 and Z7 Service Advisory
1

fpessolano wrote:

And the check serial link does not work …. typical nikon

Works for me.

Mine 3015xxx not affected...

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Nikon Z6 Nikon AF-S Micro-Nikkor 105mm F2.8G IF-ED VR Nikon AF-S Nikkor 58mm f/1.4G
SaltyPeanut
SaltyPeanut Senior Member • Posts: 1,044
Re: Nikon Z6 and Z7 Service Advisory
2

Is there a way to get on some emailing list for these service advisories?

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Nikon Z6 Nikon AF-S Micro-Nikkor 105mm F2.8G IF-ED VR Nikon AF-S Nikkor 58mm f/1.4G
Ellis Vener
Ellis Vener Forum Pro • Posts: 11,521
Typical Nikon: the check serial number link worked fine for me
1

fpessolano wrote:

And the check serial link does not work …. typical nikon

and my Z7 (serial 3010xxx) was not affected

I used the MacOS version of Chrome

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Nikon D850 +1 more
shuncheung Contributing Member • Posts: 681
Re: Typical Nikon: the check serial number link worked fine for me

Ellis Vener wrote:

fpessolano wrote:

And the check serial link does not work …. typical nikon

and my Z7 (serial 3010xxx) was not affected

I used the MacOS version of Chrome

That link is working now, but when I first checked a couple of hours ago, the wording was something to the effect that the serial number checker wasn't available yet. It was not a dead link.

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Nikon D750 Nikon D500 Nikon D850 Nikon Z6 Nikon 500mm F5.6E PF +1 more
FujLiver
FujLiver Contributing Member • Posts: 691
6012xxx supplied in the UK and it doesn't have the issue

I have 6012xxx and it was supplied in the UK and it doesn't have the issue

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Leica SL (Typ 601) Sigma 45mm F2.8 DG DN
zipolly Forum Member • Posts: 88
Re: Nikon Z6 and Z7 Service Advisory

It worked first time for me

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Nikon Z7
camerons Forum Member • Posts: 67
Re: Could those that ARE effected, please post their serial number here please

Z6 3007xxx is unaffected.

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Nikon Z6 Nikon Z 50mm F1.8 Nikon Z 14-30mm F4
zipolly Forum Member • Posts: 88
Re: 6012xxx supplied in the UK and it doesn't have the issue

bought mine from Panamoz serial no 7201xxx and unaffected  

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Nikon Z7
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