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Panasonic lumix G7 4k video no audio

Started Oct 6, 2018 | Discussions
Todger1 New Member • Posts: 5
Panasonic lumix G7 4k video no audio

Hi all. I'm new to the forum but back in January this year I bought a lumix G7. I've noticed when shooting in 4k there is no sound recorded. Is this normal? Sound is on up until I press shutter release..then it goes off. Sound works fine in normal video. I've been through every setting but can find no reason why sound goes off. Grateful for any advice..Tia.

Panasonic Lumix DMC-G7
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Mark9473 Veteran Member • Posts: 6,428
Re: Panasonic lumix G7 4k video no audio
1

Are you doing regular 4K video or one of the 4K Photo modes?

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Mark

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James Stirling
James Stirling Veteran Member • Posts: 9,282
Re: Panasonic lumix G7 4k video no audio

Todger1 wrote:

Hi all. I'm new to the forum but back in January this year I bought a lumix G7. I've noticed when shooting in 4k there is no sound recorded. Is this normal? Sound is on up until I press shutter release..then it goes off. Sound works fine in normal video. I've been through every setting but can find no reason why sound goes off. Grateful for any advice..Tia.

Is this in camera playback or when transferred to a PC or other device ? Have you perhaps activated silent mode which amongst other things mutes the audio playback , though using the electronic shutter for video is not a wise move Or if you are as daft as me , I once turned the playback volume so far down on my GX8 that it gave no sound , forgot I had done this and spent half an hour trying to "fix" the problem next time I used it , before it eventually clicked what I had done

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Jim Stirling
“Facts are stubborn things; and whatever may be our wishes, our inclinations, or the dictates of our passion, they cannot alter the state of facts and evidence.” John Adams

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hindesite Veteran Member • Posts: 4,893
Re: Panasonic lumix G7 4k video no audio
1

Todger1 wrote:

Hi all. I'm new to the forum but back in January this year I bought a lumix G7. I've noticed when shooting in 4k there is no sound recorded. Is this normal?

Of course it isn't, why would it be? 4K is normal video, perhaps you are using the 4K photo mode, which doesn't have sound.

How do you know that sound is OK until you press the shutter, are you seeing the level meters OK?

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OP Todger1 New Member • Posts: 5
Re: Panasonic lumix G7 4k video no audio

4k video. I'm sure it was working..then stopped. Its fine in regular pal video.

OP Todger1 New Member • Posts: 5
Re: Panasonic lumix G7 4k video no audio

I suspect its a setting somewhere...or I have indeed turned volume down. I've tried every setting including silent mode. I can't find a volume control anywhere.

OP Todger1 New Member • Posts: 5
Re: Panasonic lumix G7 4k video no audio

Yes level meters are on until you press shutter release. I think I'm confused between 4k burst photo, (not std burst mode) and 4k video on the video button. I like 4k burst because you can select photo, but if there's no sound it tends to spoil the video. 😊

hindesite Veteran Member • Posts: 4,893
Re: Panasonic lumix G7 4k video no audio

Todger1 wrote:

I suspect its a setting somewhere...or I have indeed turned volume down. I've tried every setting including silent mode. I can't find a volume control anywhere.

There is a mic level in the menu settings, and replay sound is controlled with up/down on the dial.

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OP Todger1 New Member • Posts: 5
Re: Panasonic lumix G7 4k video no audio

Yes, found that one.. I've spoken to a Panasonic dealer and he's confirmed that there is no sound on photo video since its just a stream of individual shots. Sound is fine in 4k video mode. Its just not so good for picking shots off. 😊. Thanks for the help though.

Mark9473 Veteran Member • Posts: 6,428
Re: Panasonic lumix G7 4k video no audio

On my G80 there are three options for capturing 4K video under the "4K Photo" mode and only one of them has sound. Don't know if/how the G7 is different. Didn't you reply earlier that you were not doing 4K Photo?

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Mark

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hindesite Veteran Member • Posts: 4,893
Re: Panasonic lumix G7 4k video no audio
1

Todger1 wrote:

Yes, found that one.. I've spoken to a Panasonic dealer and he's confirmed that there is no sound on photo video

Which is what half the people here told you. Nice to be appreciated.

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(unknown member) Contributing Member • Posts: 726
Re: Panasonic lumix G7 4k video no audio

Is VFR (variable frame rate) on? Or are you shooting slow motion?

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