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"Frames remaining" wrong on BOTH X-H-1 and X-T2...Huh?

Started Sep 26, 2018 | Discussions
lupine5800 Junior Member • Posts: 40
"Frames remaining" wrong on BOTH X-H-1 and X-T2...Huh?

So both my H1 and T2 have started doing the exact same thing at the sort of exact same time.

Two empty 64gb cards in slots. Both Sony cards on the Fuji "approved card" list.

Both cameras show from a high of 132 "frames remaining" and then just go down after that.  If I burst through the 132 frames to see what happens, it gets to 0 and then says "card full."

There is no difference when I change Image Quality settings. "Raw+F" yields the same results as "Normal."

Sometimes, depending on the setting, H1 may show 1550 on the outside screen when power is off, but it goes back as soon as as the power is turned on again.

Very strange that it happens on both cameras at the same time.

Any insights?

Fujifilm X-H1 Fujifilm X-T2
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Vic Chapman Forum Pro • Posts: 10,694
Re: "Frames remaining" wrong on BOTH X-H-1 and X-T2...Huh?

The camera can't know what size your future files will be so they can only "guesstimate" using the files already taken as a guide.

Raw + fine won't be much different to Raw + normal since it's the raw files that take up most of the space.

Anyway, since both cameras are doing the same, I think it's safe to assume that nothing is different in your cameras to anyone else.

Vic

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elfroggio
elfroggio Veteran Member • Posts: 3,228
Re: "Frames remaining" wrong on BOTH X-H-1 and X-T2...Huh?
1

lupine5800 wrote:

So both my H1 and T2 have started doing the exact same thing at the sort of exact same time.

Two empty 64gb cards in slots. Both Sony cards on the Fuji "approved card" list.

Both cameras show from a high of 132 "frames remaining" and then just go down after that. If I burst through the 132 frames to see what happens, it gets to 0 and then says "card full."

There is no difference when I change Image Quality settings. "Raw+F" yields the same results as "Normal."

Sometimes, depending on the setting, H1 may show 1550 on the outside screen when power is off, but it goes back as soon as as the power is turned on again.

Very strange that it happens on both cameras at the same time.

Any insights?

It's very likely that both cards have been formatted as FAT which has a disk size limit of 2GB, even though they both are 64GB cards.

The SD card should be reformatted as FAT32 (after saving your images to your computer)

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Exit10 Senior Member • Posts: 2,264
Re: "Frames remaining" wrong on BOTH X-H-1 and X-T2...Huh?

elfroggio wrote:

lupine5800 wrote:

So both my H1 and T2 have started doing the exact same thing at the sort of exact same time.

Two empty 64gb cards in slots. Both Sony cards on the Fuji "approved card" list.

Both cameras show from a high of 132 "frames remaining" and then just go down after that. If I burst through the 132 frames to see what happens, it gets to 0 and then says "card full."

There is no difference when I change Image Quality settings. "Raw+F" yields the same results as "Normal."

Sometimes, depending on the setting, H1 may show 1550 on the outside screen when power is off, but it goes back as soon as as the power is turned on again.

Very strange that it happens on both cameras at the same time.

Any insights?

It's very likely that both cards have been formatted as FAT which has a disk size limit of 2GB, even though they both are 64GB cards.

The SD card should be reformatted as FAT32 (after saving your images to your computer)

64GB cards should be formatted as exFAT.

You would have to go through a lot of effort to format a 64GB with a volume size of 2GB - not something you would do by accident (unless perhaps the cards have been formatted in some other device?).

What is also curious is the fact that changing the jpeg quality doesn't change the number of frames remaining - even if the volume size and file system was wrong this should still change.

If a picture is taken what is showing as the directory/frame number in the top right of the screen in playback? Is this approaching the maximum?

I'd also be curious if the OP can put one of the cards in a computer card reader and use the file explorer (or similar if not Windows) and check both indicated file system and capacity.

If there is a filesystem problem then the likely cure would be to format the cards in one of the cameras which should replace any existing volumes with an empty exFAT filesystem of the correct size.

If maximum directory/file numbers are being approached then they need to be reset.

 Exit10's gear list:Exit10's gear list
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Fuji Maine Senior Member • Posts: 1,702
Re: "Frames remaining" wrong on BOTH X-H-1 and X-T2...Huh?
2

The fact that it's happening on both cameras is coincidence. I ran into this with my XH1. You are at the top of the photo number count so it's mistaking your card to be full. This is an odd Fuji specific thing but it's covered in the manual. The solution is as follows:

Format the memory card & select RENEW for SAVE DATA SETTINGS>FRAME NO.. Take a picture to reset frame numbering to 100-0001, then select CONTINUOUS for FRAME NO

Exit10 Senior Member • Posts: 2,264
Re: "Frames remaining" wrong on BOTH X-H-1 and X-T2...Huh?

Fuji Maine wrote:

The fact that it's happening on both cameras is coincidence. I ran into this with my XH1. You are at the top of the photo number count so it's mistaking your card to be full. This is an odd Fuji specific thing but it's covered in the manual. The solution is as follows:

Format the memory card & select RENEW for SAVE DATA SETTINGS>FRAME NO.. Take a picture to reset frame numbering to 100-0001, then select CONTINUOUS for FRAME NO

I had thought that initially (and it may be the case) but the warning message is different "FRAME NO. FULL" - and at that point it wouldn't be possible to take pictures on a different card

 Exit10's gear list:Exit10's gear list
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LaFonte Senior Member • Posts: 2,877
Re: "Frames remaining" wrong on BOTH X-H-1 and X-T2...Huh?

But that is exactly what the issue is about, after you run through the last frame the camera will not let you take another image until you "renew". You have to format that card and set RENEW and take a picture or else it will still pickup last frame after you set it to continuous.

There is the exact answer on fuji site under:

My camera has a “frame number full error” message or my memory card is filling up prematurely.

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Exit10 Senior Member • Posts: 2,264
Re: "Frames remaining" wrong on BOTH X-H-1 and X-T2...Huh?

LaFonte wrote:

But that is exactly what the issue is about, after you run through the last frame the camera will not let you take another image until you "renew". You have to format that card and set RENEW and take a picture or else it will still pickup last frame after you set it to continuous.

There is the exact answer on fuji site under:

My camera has a “frame number full error” message or my memory card is filling up prematurely.

Agreed - it wouldn't be possible to use another card and take further pictures or see a number of shots remaining on the card without this process being done.

 Exit10's gear list:Exit10's gear list
Canon EOS Rebel T6i Fujifilm X-T3 Canon EF 200mm f/2.8L II USM Canon EF 24-105mm f/4L IS USM Fujifilm XF 18-55mm F2.8-4 R LM OIS +4 more
OP lupine5800 Junior Member • Posts: 40
Re: "Frames remaining" wrong on BOTH X-H-1 and X-T2...Huh?

You nailed it.

Definitely weird coincidence that it happened on both bodies at the same time. And they were both hovering at the 120+/- frames remaining mark. Statistically I guess that's about a 1 (or so) in 10,000 chance. Better than winning the lottery, but still a statistical long shot.

Anyhow, after reformatting all four cards several times in my PC, I dug deeper and tried something else. Previously when I'd burst shot through to the end of the "frames remaining" count, I just deleted the shots on the disk by in-camera format. Apparently that kept resetting the count.

So I burst shot both cameras through to the point where it said "card full," pulled both cards out, reformatted on the PC, reset the "data set up" to renew and all seemed okay.  Per your advice I have now reset to continuous.

Both cameras are now showing 950 left when IQ is set to Raw+F.

What really threw me for a loop, though, was it happening on two bodies at the same time at around the same frames remaining.

FWIW, I did look in the manual but did not find the answer. Of course, if you don't understand the problem, you likely aren't using the same language as the manual, so seeking answers there can come up empty.

Thanks all.

Exit10 Senior Member • Posts: 2,264
Re: "Frames remaining" wrong on BOTH X-H-1 and X-T2...Huh?
1

lupine5800 wrote:

You nailed it.

Definitely weird coincidence that it happened on both bodies at the same time. And they were both hovering at the 120+/- frames remaining mark. Statistically I guess that's about a 1 (or so) in 10,000 chance. Better than winning the lottery, but still a statistical long shot.

Its not a coincidence - if you share cards without reformatting them then both cameras are reset to the highest directory / file number on those cards.

 Exit10's gear list:Exit10's gear list
Canon EOS Rebel T6i Fujifilm X-T3 Canon EF 200mm f/2.8L II USM Canon EF 24-105mm f/4L IS USM Fujifilm XF 18-55mm F2.8-4 R LM OIS +4 more
Vic Chapman Forum Pro • Posts: 10,694
Re: "Frames remaining" wrong on BOTH X-H-1 and X-T2...Huh?

lupine5800 wrote:

You nailed it.

Definitely weird coincidence that it happened on both bodies at the same time. And they were both hovering at the 120+/- frames remaining mark. Statistically I guess that's about a 1 (or so) in 10,000 chance. Better than winning the lottery, but still a statistical long shot.

Anyhow, after reformatting all four cards several times in my PC, I dug deeper and tried something else. Previously when I'd burst shot through to the end of the "frames remaining" count, I just deleted the shots on the disk by in-camera format. Apparently that kept resetting the count.

So I burst shot both cameras through to the point where it said "card full," pulled both cards out, reformatted on the PC, reset the "data set up" to renew and all seemed okay. Per your advice I have now reset to continuous.

Both cameras are now showing 950 left when IQ is set to Raw+F.

What really threw me for a loop, though, was it happening on two bodies at the same time at around the same frames remaining.

FWIW, I did look in the manual but did not find the answer. Of course, if you don't understand the problem, you likely aren't using the same language as the manual, so seeking answers there can come up empty.

Thanks all.

Wow! That is a coincidence that it happened to both bodies at the same time. I shall at least remember this.

Vic

-- hide signature --

The sky is full of holes that let the rain get in, the holes are very small - that's why the rain is thin.
Spike Milligan. Writer, comedian, poet, Goon. 1918 - 2002

 Vic Chapman's gear list:Vic Chapman's gear list
Fujifilm X-Pro1 Fujifilm X-E1 Fujifilm X-T2 Fujifilm X-H1 Fujifilm XF 35mm F1.4 R +11 more
MrTapi Regular Member • Posts: 175
Re: "Frames remaining" wrong on BOTH X-H-1 and X-T2...Huh?

I do not think it is a coincidence it happened in the both cameras at the same time.  I have had a similar issue with two Canons -- I think it was Canon D40 and D60, where inserting the card with photos from one, messed up the numbering in the other.

OP lupine5800 Junior Member • Posts: 40
Re: "Frames remaining" wrong on BOTH X-H-1 and X-T2...Huh?

That could be. I don't know.

But one part of the puzzle I didn't mention--that would support your theory--was that I had a total of four cards, 2 per body, that I was moving around when I was first noodling on the problem. Maybe when I did that the first time, it "exported" the count on body 1 to body 2, but switching back yet again, didn't fix it.

I can't answer it, but I just hope I remember what I did when it happens again.

Thanks all.

pr3tar
pr3tar New Member • Posts: 2
Re: "Frames remaining" wrong on BOTH X-H-1 and X-T2...Huh?

Thank you!  I just got my X-T1 back from Fuji repair, and remaining shots was only showing 445 photos no matter what card I loaded/formatted.  And when I would swap the cards into my X-Pro1 that showed full remaining amount for the cards.  The Save Data Setup>Frame No. renew did the trick and now it's back showing a full card of remaining images.

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