DPReview.com is closing April 10th - Find out more

HORRIBLY BROKEN Canon 16-35 f/2.8 II lens

Started Jul 31, 2017 | Questions
Luke Allwein New Member • Posts: 5
HORRIBLY BROKEN Canon 16-35 f/2.8 II lens

So this happened this morning during a shoot:

The plastic that holds these two pieces together just broke off! Couldn't find ANY online info on this kind of lens issue, so it's be awesome it someone could recommend what to do next. Can it be repaired? how bad is it? can I sell it for parts? Any suggestions would be helpful! This 16-35 was my baby

Here are some other pictures of the issue:

Thanks!

Luke

ANSWER:
This question has not been answered yet.
BirdShooter7 Veteran Member • Posts: 9,134
Re: HORRIBLY BROKEN Canon 16-35 f/2.8 II lens

It's probably worth sending it in to Canon service for a quote.

-- hide signature --

Some of my bird photos can be viewed here: https://www.flickr.com/photos/gregsbirds/

Dareshooter Veteran Member • Posts: 5,842
Re: HORRIBLY BROKEN Canon 16-35 f/2.8 II lens

Can you make a claim for accidental damage from your insurance company ? Assuming you have insurance and it was an accident.

Steve Balcombe Forum Pro • Posts: 15,582
Re: HORRIBLY BROKEN Canon 16-35 f/2.8 II lens

I'm sure that will be repairable. I've seen a number of different lenses which have broken in that way - it's been suggested there is an intentional weak point there to reduce the chance of more serious damage in the event of an impact.

WindwardHaole Senior Member • Posts: 1,550
Re: HORRIBLY BROKEN Canon 16-35 f/2.8 II lens

All of the previous suggestions/opinions are valid but I'd also forward this to the folks at LensRentals.com, specifically Roger Cicala. LR is a wealth of information on lens issues, especially Canon.

OP Luke Allwein New Member • Posts: 5
Re: HORRIBLY BROKEN Canon 16-35 f/2.8 II lens

NikonHaoleboy wrote:

All of the previous suggestions/opinions are valid but I'd also forward this to the folks at LensRentals.com, specifically Roger Cicala. LR is a wealth of information on lens issues, especially Canon.

Yes! I've heard great things about them. Any idea how I could access that info/get in touch with him?

OP Luke Allwein New Member • Posts: 5
Re: HORRIBLY BROKEN Canon 16-35 f/2.8 II lens

Dareshooter wrote:

Can you make a claim for accidental damage from your insurance company ? Assuming you have insurance and it was an accident.

Was an accident, no insurance

OP Luke Allwein New Member • Posts: 5
Re: HORRIBLY BROKEN Canon 16-35 f/2.8 II lens

Dareshooter wrote:

Can you make a claim for accidental damage from your insurance company ? Assuming you have insurance and it was an accident.

Thinkng about getting insurance now though. Any recommendations?

Dareshooter Veteran Member • Posts: 5,842
Re: HORRIBLY BROKEN Canon 16-35 f/2.8 II lens

Luke Allwein wrote:

Dareshooter wrote:

Can you make a claim for accidental damage from your insurance company ? Assuming you have insurance and it was an accident.

Thinkng about getting insurance now though. Any recommendations?

I just add my camera stuff to my household insurance rather than a specialist company so unable to make a specific recommendation.

hotdog321
hotdog321 Forum Pro • Posts: 21,141
Re: HORRIBLY BROKEN Canon 16-35 f/2.8 II lens

I had pretty much exactly the same thing happen years ago with my 16-35 f/2.8 version 1. Canon fixed it up like new for about $250. I expect it will be double or triple that now.

It's interesting that many high end bodies/lenses/strobes have sheer points that allow a severely impacted goodie to break without it being a complete catastrophe. Good luck!

-- hide signature --
 hotdog321's gear list:hotdog321's gear list
Canon EOS 5D Mark IV Canon EF 100mm f/2.8 Macro USM Canon EF 70-200mm F2.8L IS II USM Canon EF 24-70mm F2.8L II USM Canon EF 16-35mm F4L IS USM +3 more
WindwardHaole Senior Member • Posts: 1,550
Re: HORRIBLY BROKEN Canon 16-35 f/2.8 II lens

LensRentals doesn't repair equipment other than their own inventory but they are experts in the field and are familiar with this issue. You should contact Canon for a quote and repair.

RCicala
RCicala Contributing Member • Posts: 820
Re: HORRIBLY BROKEN Canon 16-35 f/2.8 II lens
8

Luke Allwein wrote:

NikonHaoleboy wrote:

All of the previous suggestions/opinions are valid but I'd also forward this to the folks at LensRentals.com, specifically Roger Cicala. LR is a wealth of information on lens issues, especially Canon.

Yes! I've heard great things about them. Any idea how I could access that info/get in touch with him?

Well, they hang out here and often comment

That looks awful, but it's really not that bad: an internal mounting piece is broken / screw holes stripped out, but the optics are probably fine and optics are the most expensive thing. I'd send it in to Canon, you're looking at, I expect, an under $200 repair.

Roger

new user 42 Regular Member • Posts: 146
Re: HORRIBLY BROKEN Canon 16-35 f/2.8 II lens
1

Dareshooter wrote:

Luke Allwein wrote:

Dareshooter wrote:

Can you make a claim for accidental damage from your insurance company ? Assuming you have insurance and it was an accident.

Thinkng about getting insurance now though. Any recommendations?

I just add my camera stuff to my household insurance rather than a specialist company so unable to make a specific recommendation.

I would warn you away from using your homeowner's policy to cover camera gear. You only want to file a claim for a loss when it is a catastrophic loss. You start filing a claim for a $1000 lens, and a $400 broken window, etc. Pretty soon your insurance company will either raise your rates really high, or put you in the assigned risk category, and kick you out. And then good-luck finding another reasonable policy.
And while you are at it, since it is silly to file such a small claim, you might as well raise your deductible to $2000 or even more. You'll save money on the premiums, but still have insurance for a big loss.

Dareshooter Veteran Member • Posts: 5,842
Re: HORRIBLY BROKEN Canon 16-35 f/2.8 II lens

new user 42 wrote:

Dareshooter wrote:

Luke Allwein wrote:

Dareshooter wrote:

Can you make a claim for accidental damage from your insurance company ? Assuming you have insurance and it was an accident.

Thinkng about getting insurance now though. Any recommendations?

I just add my camera stuff to my household insurance rather than a specialist company so unable to make a specific recommendation.

I would warn you away from using your homeowner's policy to cover camera gear. You only want to file a claim for a loss when it is a catastrophic loss. You start filing a claim for a $1000 lens, and a $400 broken window, etc. Pretty soon your insurance company will either raise your rates really high, or put you in the assigned risk category, and kick you out. And then good-luck finding another reasonable policy.
And while you are at it, since it is silly to file such a small claim, you might as well raise your deductible to $2000 or even more. You'll save money on the premiums, but still have insurance for a big loss.

I'm  in the UK and it doesn't work quite like that over here . Worst that would happen is that I'd lose my no claims bonus and my premiums would go up. The deductible is called a policy excess over here and increasing it does help keep the premiums down but the saving aren't huge so I keep it at a level where it's cost effective for me. You're fortunate that you  can afford to take a hit of two grand,we are not all in that position.

new user 42 Regular Member • Posts: 146
Re: HORRIBLY BROKEN Canon 16-35 f/2.8 II lens
1

Dareshooter wrote:

new user 42 wrote:

Dareshooter wrote:

Luke Allwein wrote:

Dareshooter wrote:

Can you make a claim for accidental damage from your insurance company ? Assuming you have insurance and it was an accident.

Thinkng about getting insurance now though. Any recommendations?

I just add my camera stuff to my household insurance rather than a specialist company so unable to make a specific recommendation.

I would warn you away from using your homeowner's policy to cover camera gear. You only want to file a claim for a loss when it is a catastrophic loss. You start filing a claim for a $1000 lens, and a $400 broken window, etc. Pretty soon your insurance company will either raise your rates really high, or put you in the assigned risk category, and kick you out. And then good-luck finding another reasonable policy.
And while you are at it, since it is silly to file such a small claim, you might as well raise your deductible to $2000 or even more. You'll save money on the premiums, but still have insurance for a big loss.

I'm in the UK and it doesn't work quite like that over here . Worst that would happen is that I'd lose my no claims bonus and my premiums would go up. The deductible is called a policy excess over here and increasing it does help keep the premiums down but the saving aren't huge so I keep it at a level where it's cost effective for me. You're fortunate that you can afford to take a hit of two grand,we are not all in that position.

Two Grand?  We all have our pain-point and must make that decision for ourselves. Two grand would royally suck. I might have to cancel a Holiday trip, tighten my belt, etc. But it would not put me out on the street, homeless.
Fortunate?  Fortune has nothing  to do with it. Being careful with money, practicing delayed gratification, driving a 17 year old car all helps to have over $2000 in savings.

Dareshooter Veteran Member • Posts: 5,842
Re: HORRIBLY BROKEN Canon 16-35 f/2.8 II lens
2

new user 42 wrote:

Dareshooter wrote:

new user 42 wrote:

Dareshooter wrote:

Luke Allwein wrote:

Dareshooter wrote:

Can you make a claim for accidental damage from your insurance company ? Assuming you have insurance and it was an accident.

Thinkng about getting insurance now though. Any recommendations?

I just add my camera stuff to my household insurance rather than a specialist company so unable to make a specific recommendation.

I would warn you away from using your homeowner's policy to cover camera gear. You only want to file a claim for a loss when it is a catastrophic loss. You start filing a claim for a $1000 lens, and a $400 broken window, etc. Pretty soon your insurance company will either raise your rates really high, or put you in the assigned risk category, and kick you out. And then good-luck finding another reasonable policy.
And while you are at it, since it is silly to file such a small claim, you might as well raise your deductible to $2000 or even more. You'll save money on the premiums, but still have insurance for a big loss.

I'm in the UK and it doesn't work quite like that over here . Worst that would happen is that I'd lose my no claims bonus and my premiums would go up. The deductible is called a policy excess over here and increasing it does help keep the premiums down but the saving aren't huge so I keep it at a level where it's cost effective for me. You're fortunate that you can afford to take a hit of two grand,we are not all in that position.

Two Grand? We all have our pain-point and must make that decision for ourselves. Two grand would royally suck. I might have to cancel a Holiday trip, tighten my belt, etc. But it would not put me out on the street, homeless.
Fortunate? Fortune has nothing to do with it. Being careful with money, practicing delayed gratification, driving a 17 year old car all helps to have over $2000 in savings.

I beg to differ,anyone who can afford to write off two grand is in a fortunate position.I can afford it and consider myself fortunate because I've lived through very hard times and have never forgotten what it's like to have nothing. Now approaching seventy I travel the world have a two year old car and while by no means rich am comfortably off.So do my a favour pal spare me the lecture.

Keyboard shortcuts:
FForum MMy threads