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Lens dropped

Started Feb 27, 2017 | Questions
Dingleberryfish New Member • Posts: 2
Lens dropped

Hi there,

I dropped my lens (Canon 24-70 f2.8 mk1) from around 1,8 metres while adjusting my tripod, i think the camera was not secured properly. So far nothing is broken. but the zoom ring is sort of stiff around 24-30mm, and it makes a horrible sound, much like the sound ski pants make while "grinding" together. I am very sure something is not right, but i would like some help as to what it could be, so i can figure out what i will do with the lens.

Thanks!

Regards, Asger

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Canon EOS Rebel T4i Canon EF 50mm F1.8 II Tamron SP 24-70mm F2.8 Di VC USD
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diness Veteran Member • Posts: 3,758
Re: Lens dropped
3

Dingleberryfish wrote:

Hi there,

I dropped my lens (Canon 24-70 f2.8 mk1) from around 1,8 metres while adjusting my tripod, i think the camera was not secured properly. So far nothing is broken. but the zoom ring is sort of stiff around 24-30mm, and it makes a horrible sound, much like the sound ski pants make while "grinding" together. I am very sure something is not right, but i would like some help as to what it could be, so i can figure out what i will do with the lens.

Thanks!

Send it in to Canon.  I don't think we will be a ton of help on it really

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KenMT Regular Member • Posts: 185
Re: Lens dropped

What about the camera?

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hotdog321
hotdog321 Forum Pro • Posts: 21,141
Re: Lens dropped

diness wrote:

Dingleberryfish wrote:

Hi there,

I dropped my lens (Canon 24-70 f2.8 mk1) from around 1,8 metres while adjusting my tripod, i think the camera was not secured properly. So far nothing is broken. but the zoom ring is sort of stiff around 24-30mm, and it makes a horrible sound, much like the sound ski pants make while "grinding" together. I am very sure something is not right, but i would like some help as to what it could be, so i can figure out what i will do with the lens.

Thanks!

Send it in to Canon. I don't think we will be a ton of help on it really

+1. Not really anything else to do. The repair might be more than it is worth--Canon repairs are pretty pricey these days.

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Sidekicker Senior Member • Posts: 1,771
Re: Lens dropped

KenMT wrote:

What about the camera?

What about the ski pants?!  Probably better to take them off before "grinding" together...

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ChuckN Regular Member • Posts: 142
Re: Lens dropped

Dingleberryfish wrote:

Hi there,

I dropped my lens (Canon 24-70 f2.8 mk1) from around 1,8 metres while adjusting my tripod, i think the camera was not secured properly. So far nothing is broken. but the zoom ring is sort of stiff around 24-30mm, and it makes a horrible sound, much like the sound ski pants make while "grinding" together. I am very sure something is not right, but i would like some help as to what it could be, so i can figure out what i will do with the lens.

Thanks!

Regards, Asger

In had a similar mishap a few years back (2009) while in Tuscany, It. I didn't secure tripod correctly and the rig fell EF-s 10-22mm lens firsts on the ancient tile floor. Busted pretty good. I sent it to Canon for repair, then they sent me an estimate for repair. $99 US then.  A few days later a package arrived with a brand new version of the lens. Nice deal, I thought.

So if I were you I would first call Canon service, they will give you a job number, send it in and they will contact you with an estimate for repair. Decide then if you think the price is worth it.

And then let us know the result. It would be interesting to know if Canon Service is still s awesome as they were back then.

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BlueRay2 Forum Pro • Posts: 14,816
Re: Lens dropped

ChuckN wrote:

Dingleberryfish wrote:

Hi there,

I dropped my lens (Canon 24-70 f2.8 mk1) from around 1,8 metres while adjusting my tripod, i think the camera was not secured properly. So far nothing is broken. but the zoom ring is sort of stiff around 24-30mm, and it makes a horrible sound, much like the sound ski pants make while "grinding" together. I am very sure something is not right, but i would like some help as to what it could be, so i can figure out what i will do with the lens.

Thanks!

Regards, Asger

In had a similar mishap a few years back (2009) while in Tuscany, It. I didn't secure tripod correctly and the rig fell EF-s 10-22mm lens firsts on the ancient tile floor. Busted pretty good. I sent it to Canon for repair, then they sent me an estimate for repair. $99 US then. A few days later a package arrived with a brand new version of the lens. Nice deal, I thought.

So if I were you I would first call Canon service, they will give you a job number, send it in and they will contact you with an estimate for repair. Decide then if you think the price is worth it.

And then let us know the result. It would be interesting to know if Canon Service is still s awesome as they were back then.

those good ol' days.....sigh

Blake Cook
Blake Cook Veteran Member • Posts: 3,129
Re: Lens dropped

Dingleberryfish wrote:

Hi there,

I dropped my lens (Canon 24-70 f2.8 mk1) from around 1,8 metres while adjusting my tripod, i think the camera was not secured properly. So far nothing is broken. but the zoom ring is sort of stiff around 24-30mm, and it makes a horrible sound, much like the sound ski pants make while "grinding" together. I am very sure something is not right, but i would like some help as to what it could be, so i can figure out what i will do with the lens.

Thanks!

Regards, Asger

That's too bad, but I suggest you take look at Roger Cicala's (LensRental) teardown of the 24-70 Mk I and MkII. It's easy to see why the MkI is frequently maligned lens. It's very poorly constructed compared to the MkII. I doubt you would repair it once you see the article and read Roger's comments.

(It may just be one teardown article with comments and comparisons of both lenses.)

https://www.lensrentals.com/blog/2012/09/a-peak-inside-the-canon-24-70-f2-8-mk-ii/

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Blake in Vancouver
Canon and Zeiss Stuff. Mac Stuff & annoying PC & Windows stuff.

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AlephNull Veteran Member • Posts: 4,690
Re: Lens dropped

If something is "grinding", you're probably doing more damage. Better to get it fixed immediately rather than damaging it beyond repair.

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