Sony A6000 won't turn on

Started Feb 6, 2017 | Discussions
roopixie New Member • Posts: 4
Sony A6000 won't turn on

Ok I did a search but nothing is coming up. Bought an A6000 back in Sept (new) just for a travel camera. Didn't want to carry around my Nikon 610. Used it for 2 weeks in UK, then a couple of days over Christmas.... and other than batteries draining ridiculously fast it worked ok. Today pulled it out tried 5 different batteries in it... nothing.... tried plugging into AC adapter... nothing... tried recharging two new batteries... nothing, will not turn on... no lights, no error messages, nothing will engage nothing.... just dead... Googling pulls up a few others that have had this issue but no solution other than sending back to Sony... Anyone ....?

Sony a6000
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1sol3ss
1sol3ss Regular Member • Posts: 466
Re: Sony A6000 won't turn on

It should still be under warrantee!
Return it, nothing you can do I'm afraid.

OP roopixie New Member • Posts: 4
Re: Sony A6000 won't turn on

1sol3ss wrote:

It should still be under warrantee!
Return it, nothing you can do I'm afraid.

Did that...... Does anyone know if it's going to happen again?  I'm extremely unimpressed with this camera so far.

(unknown member) Forum Pro • Posts: 23,648
Re: Sony A6000 won't turn on
1

roopixie wrote:

1sol3ss wrote:

It should still be under warrantee!
Return it, nothing you can do I'm afraid.

Did that...... Does anyone know if it's going to happen again? I'm extremely unimpressed with this camera so far.

Nobody knows if it will happen again 😉, can you be an bit more specific why you're unimpressed with the camera ?

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cxsparc
cxsparc Veteran Member • Posts: 3,615
Re: Sony A6000 won't turn on

Well, I have one more: Did you insert the battery in the right way? With the slots for the electrical contacts facing in the right direction? If you do it the wrong way, no power is available to the camera inspite of the battery being inserted and charged.

If you have a battery inserted and connect the camera to USB power, does the LED light up if camera is turned on/off?

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 cxsparc's gear list:cxsparc's gear list
Sony a6000 Sony a6600 Sony E 55-210mm F4.5-6.3 OSS Sony E 10-18mm F4 OSS Sony E 16-50mm F3.5-5.6 PZ OSS +3 more
OP roopixie New Member • Posts: 4
Re: Sony A6000 won't turn on

cxsparc wrote:

Well, I have one more: Did you insert the battery in the right way? With the slots for the electrical contacts facing in the right direction? If you do it the wrong way, no power is available to the camera inspite of the battery being inserted and charged.

If you have a battery inserted and connect the camera to USB power, does the LED light up if camera is turned on/off?

Yeah.... I would like to think it was something that simple as the battery in the wrong way but yes the batteries were inserted the right way. 5 different ones to be exact. And no  nothing lit up with USB.  When I called Sony  they said to try holding the shutter button down for 30 secs that didn't work either so it's on it's back to Sony.  Thanks for taking the time to suggest it tho.

OP roopixie New Member • Posts: 4
Re: Sony A6000 won't turn on

Marti58 wrote:

roopixie wrote:

1sol3ss wrote:

It should still be under warrantee!
Return it, nothing you can do I'm afraid.

Did that...... Does anyone know if it's going to happen again? I'm extremely unimpressed with this camera so far.

Nobody knows if it will happen again 😉, can you be an bit more specific why you're unimpressed with the camera ?

You mean other than the fact it died in less than 5 months... lol I wanted to love this camera, I really did for its compact size alone and the promise of a large sensor. But the truth is it just doesn't compare with my nikon 610 at the same mp. Zoom in on the photos and the sharp resolution is not there. You can argue apples/oranges and fair enough... I don't think you can really compare a full sz lens quality with a much smaller version that fits the emount... but I was ready to overlook that and keep it as a travel camera to throw in a backpack when hiking, except for the fact it goes through batteries ridiculously fast. I've read that it continues to drain them when not in use and that could be part if not all of the reason they die and won't turn back on. (Don't hold me to this just a theory I've read) It also seems to be an issue with the A7 as well which to me is unacceptable with a camera at that (any) price point. If I'm going to invest the money I want it to be reliable and if the next time it dies out of warranty it won't be worth fixing. JMHO...

Scoooby New Member • Posts: 1
Re: Sony A6000 won't turn on

Having the same issue with my camera, are there any updates on the issue. Hoping there is a cheap fix.

Tim Crammond Contributing Member • Posts: 988
Re: Sony A6000 won't turn on

roopixie wrote:

Marti58 wrote:

roopixie wrote:

1sol3ss wrote:

It should still be under warrantee!
Return it, nothing you can do I'm afraid.

Did that...... Does anyone know if it's going to happen again? I'm extremely unimpressed with this camera so far.

Nobody knows if it will happen again 😉, can you be an bit more specific why you're unimpressed with the camera ?

You mean other than the fact it died in less than 5 months... lol I wanted to love this camera, I really did for its compact size alone and the promise of a large sensor. But the truth is it just doesn't compare with my nikon 610 at the same mp. Zoom in on the photos and the sharp resolution is not there.

Just out of curiosity, are you using it with the kit 16-50 OSS lens, because that thing is rubbish IMO on a camera with that good a sensor. Mine has either a sigma 30mm or 60mm f2.8 more or less permanently attached, and I actually switched back to the kit lens today to see if it was as mediocre as I remembered, and it was worse.

Otherwise, I hope your replacement behaves. Mine has had no issues. There are always a few lemons in any model I guess.  If this was a really common fault I can't imagine the a6*** line would have survived.

Tim

 Tim Crammond's gear list:Tim Crammond's gear list
Sony SLT-A57 Sony a77 II Sony a7 III Sony a6600 Sigma 10-20mm F4-5.6 EX DC HSM +30 more
Someliar19
Someliar19 New Member • Posts: 1
Re: Sony A6000 won't turn on

I found the solution after searching online: update the firmware.

I have the Sony a6000. At first it started to freeze, that problem was solved eventually. Then the camera didn't want to turn on (I had to pull out my battery, then insert the battery while it was "on"). A few weeks later the camera started to drain the batteries really fast until it was dead.

After reading online this was my solution: I downloaded the Firmware Update software (https://www.sony.com/electronics/support/downloads/00015954) At first it wasn't doing anything, but then the camera started to say it was connected. I removed the SD card I connected my camera while it was "on".

I'm going to update this in a few days to check if the batteries are normal, but my camera finally turned on (that was the main problem).

Sharing this information to see if I can help someone else.

 Someliar19's gear list:Someliar19's gear list
Nikon D80 Sony a6000
Nocut New Member • Posts: 2
Re: Sony A6000 won't turn on

Someliar19 wrote:

I found the solution after searching online: update the firmware.

I have the Sony a6000. At first it started to freeze, that problem was solved eventually. Then the camera didn't want to turn on (I had to pull out my battery, then insert the battery while it was "on"). A few weeks later the camera started to drain the batteries really fast until it was dead.

After reading online this was my solution: I downloaded the Firmware Update software (https://www.sony.com/electronics/support/downloads/00015954) At first it wasn't doing anything, but then the camera started to say it was connected. I removed the SD card I connected my camera while it was "on".

I'm going to update this in a few days to check if the batteries are normal, but my camera finally turned on (that was the main problem).

Sharing this information to see if I can help someone else.

Hi Someliar19,

I will try this today. Mine is also dead. Yesterday it worked perfectly. No water damage, or anything else. The cam is one year old. So if this won't work I will contact Sony support.

I will let you know. Thanks for sharing this possible solution.

Brgds

Alex

Nocut New Member • Posts: 2
Re: Sony A6000 won't turn on

In my case it didn't work unfortunatelly. Downloaded the .exe, installed it but new firmware can not be installed as the camera can not be found by the computer..

Tim Crammond Contributing Member • Posts: 988
Re: Sony A6000 won't turn on

Someliar19 wrote:

I found the solution after searching online: update the firmware.

I have the Sony a6000. At first it started to freeze, that problem was solved eventually. Then the camera didn't want to turn on (I had to pull out my battery, then insert the battery while it was "on"). A few weeks later the camera started to drain the batteries really fast until it was dead.

After reading online this was my solution: I downloaded the Firmware Update software (https://www.sony.com/electronics/support/downloads/00015954) At first it wasn't doing anything, but then the camera started to say it was connected. I removed the SD card I connected my camera while it was "on".

I'm going to update this in a few days to check if the batteries are normal, but my camera finally turned on (that was the main problem).

Sharing this information to see if I can help someone else.

If you're still reading this, did it end up solving the battery drain issue for you?

Tim

 Tim Crammond's gear list:Tim Crammond's gear list
Sony SLT-A57 Sony a77 II Sony a7 III Sony a6600 Sigma 10-20mm F4-5.6 EX DC HSM +30 more
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