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Canon T5 Serial Number missing in EXIF

Started Nov 25, 2016 | Discussions
tnsantos
tnsantos Regular Member • Posts: 108
Canon T5 Serial Number missing in EXIF

Hi, I bought a brand new Canon T5 but I noticed that it is not recording serial number in the exif data. It appear as zeroes. I tested a cr2 file in dpp and it shows camera number 00000000. The serial number printed on the label of the camera matches the one printed in the box. Should I care about it os is it better to rerurn it?

 tnsantos's gear list:tnsantos's gear list
Canon EOS 1200D Canon EF-S 18-55mm f/3.5-5.6 IS STM Canon EF 50mm F1.8 STM Adobe Photoshop Lightroom 5 +1 more
Canon EOS 1200D (EOS Rebel T5 / EOS Kiss X70)
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Exit10 Senior Member • Posts: 2,264
Re: Canon T5 Serial Number missing in EXIF

tnsantos wrote:

Hi, I bought a brand new Canon T5 but I noticed that it is not recording serial number in the exif data. It appear as zeroes. I tested a cr2 file in dpp and it shows camera number 00000000. The serial number printed on the label of the camera matches the one printed in the box. Should I care about it os is it better to rerurn it?

Maybe you can post a full size jpg straight out of the camera?

It would be easier to respond an example.

 Exit10's gear list:Exit10's gear list
Canon EOS Rebel T6i Fujifilm X-T3 Canon EF 200mm f/2.8L II USM Canon EF 24-105mm f/4L IS USM Fujifilm XF 18-55mm F2.8-4 R LM OIS +4 more
tnsantos
OP tnsantos Regular Member • Posts: 108
Re: Canon T5 Serial Number missing in EXIF
 tnsantos's gear list:tnsantos's gear list
Canon EOS 1200D Canon EF-S 18-55mm f/3.5-5.6 IS STM Canon EF 50mm F1.8 STM Adobe Photoshop Lightroom 5 +1 more
Exit10 Senior Member • Posts: 2,264
Re: Canon T5 Serial Number missing in EXIF

tnsantos wrote:

Hi! Here we go:

https://dl.dropboxusercontent.com/u/2651862/Canon%20T5/IMG_0018.JPG

Thank you!

I think you were looking at the lens serial number which is all zeroes - the camera serial number is in the EXIF and is non-zero.

 Exit10's gear list:Exit10's gear list
Canon EOS Rebel T6i Fujifilm X-T3 Canon EF 200mm f/2.8L II USM Canon EF 24-105mm f/4L IS USM Fujifilm XF 18-55mm F2.8-4 R LM OIS +4 more
tnsantos
OP tnsantos Regular Member • Posts: 108
Re: Canon T5 Serial Number missing in EXIF

Exit10 wrote:

tnsantos wrote:

Hi! Here we go:

https://dl.dropboxusercontent.com/u/2651862/Canon%20T5/IMG_0018.JPG

Thank you!

I think you were looking at the lens serial number which is all zeroes - the camera serial number is in the EXIF and is non-zero.

It is the opposite. The lens serial numberr is non-zero and the body serial number is all zeroes. Weird.

 tnsantos's gear list:tnsantos's gear list
Canon EOS 1200D Canon EF-S 18-55mm f/3.5-5.6 IS STM Canon EF 50mm F1.8 STM Adobe Photoshop Lightroom 5 +1 more
Exit10 Senior Member • Posts: 2,264
Re: Canon T5 Serial Number missing in EXIF

tnsantos wrote:

Exit10 wrote:

tnsantos wrote:

Hi! Here we go:

https://dl.dropboxusercontent.com/u/2651862/Canon%20T5/IMG_0018.JPG

Thank you!

I think you were looking at the lens serial number which is all zeroes - the camera serial number is in the EXIF and is non-zero.

It is the opposite. The lens serial numberr is non-zero and the body serial number is all zeroes. Weird.

Yes - you are right - you do have something called "Internal serial number" populated but not sure how that relates to the camera.

 Exit10's gear list:Exit10's gear list
Canon EOS Rebel T6i Fujifilm X-T3 Canon EF 200mm f/2.8L II USM Canon EF 24-105mm f/4L IS USM Fujifilm XF 18-55mm F2.8-4 R LM OIS +4 more
tnsantos
OP tnsantos Regular Member • Posts: 108
Re: Canon T5 Serial Number missing in EXIF

This is weird:

exiftool.exe IMG_0456.CR2 "-*serial*" -a -G1

[Canon] Internal Serial Number : ME0075136

[Canon] Lens Serial Number : 000030911f

[ExifIFD] Serial Number : 000000000000

[ExifIFD] Lens Serial Number : 000030911f

It is recording the Internal Serial Number as you said, but Serial number is blank. Maybe a firmware bug or camera body bug?

 tnsantos's gear list:tnsantos's gear list
Canon EOS 1200D Canon EF-S 18-55mm f/3.5-5.6 IS STM Canon EF 50mm F1.8 STM Adobe Photoshop Lightroom 5 +1 more
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