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Samsung NX20 - Can't update Firmware and other strange things

Started Oct 31, 2016 | Discussions
Michael63122 New Member • Posts: 2
Samsung NX20 - Can't update Firmware and other strange things

Hi, I purchased a Samsung NX20 to replace my NX10. The NX20 comes from the Samsung company in France I purchased it from someone who works there.

Yesterday during a photoshoot the camera had a lot of bug. So my first idea was to update it. So I downloaded the latest firmware (v1.16). I put the 2 files on my memory card and went to the menu after I pressed OK for the update the camera switched-off. I press the shutter button it switched-on. I can't update the firmware. That's for issue number 1.

For issue number 2 :
The camera doesn't have any serial number.

In the advanced mode there are 2 missing options , left the NX10 and right the NX20

Left NX10 right NX20

In the advanced mode I tried to update the body firmware to version 1.14, but same thing the camera auto-switch off. You can notice that the camera is on version 0.20

You can also notice there is no label on the bottom. I'm asking my self is my NX20 a test device from the Samsung factory ?

Samsung NX10 Samsung NX20
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