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Canon EF 24-70 f/2.8L ll USM Zoom Ring is Tight and Noisy

Started Aug 27, 2016 | Questions
ikoiko
ikoiko Junior Member • Posts: 39
Canon EF 24-70 f/2.8L ll USM Zoom Ring is Tight and Noisy

Hello, I just purchased a new Canon EF 24-70 f/2.8L ll USM and have two concerns. I'd appreciate any advice or insight.

1. Zoom collar is very tight. Compared to my other lenses from Canon and past experience with Nikon the collar takes much more effort to rotate throughout the zoom range.

2. When rotating the zoom collar there is a pronounced squeak from 24-35. It occurs when rotating in either direction.

Is this normal for this lens? Should I return it to POS (BH Video) for replacement?

Thanks in advance for your help!

 ikoiko's gear list:ikoiko's gear list
Leica SL2 Leica M10-R Leica SL2-S Leica Summilux-M 50mm f/1.4 ASPH Leica APO-Summicron-M 50mm f/2 ASPH +4 more
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Canon EF 24-70mm F2.8L II USM
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diness Veteran Member • Posts: 3,758
Re: Canon EF 24-70 f/2.8L ll USM Zoom Ring is Tight and Noisy

ikoiko wrote:

Hello, I just purchased a new Canon EF 24-70 f/2.8L ll USM and have two concerns. I'd appreciate any advice or insight.

1. Zoom collar is very tight. Compared to my other lenses from Canon and past experience with Nikon the collar takes much more effort to rotate throughout the zoom range.

2. When rotating the zoom collar there is a pronounced squeak from 24-35. It occurs when rotating in either direction.

Is this normal for this lens? Should I return it to POS (BH Video) for replacement?

Thanks in advance for your help!

No, this is not normal for a brand new lens.  I would return it.  Zooming should be silent, and this is a very expensive lens, so if you have concerns, return it.

 diness's gear list:diness's gear list
Canon EOS R Canon EF 135mm F2L USM Canon RF 35mm F1.8 IS STM Macro Canon RF 24-105mm F4L IS USM
hotdog321
hotdog321 Forum Pro • Posts: 21,141
Re: Canon EF 24-70 f/2.8L ll USM Zoom Ring is Tight and Noisy

Mine is silent. The zoom ring drag feels pretty similar to my 70-200 f/2.8L II or the 16-35 f/4L IS.

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 hotdog321's gear list:hotdog321's gear list
Canon EOS 5D Mark IV Canon EF 100mm f/2.8 Macro USM Canon EF 70-200mm F2.8L IS II USM Canon EF 24-70mm F2.8L II USM Canon EF 16-35mm F4L IS USM +3 more
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