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Problem zoom ring with Samsung NX Mini

Started Mar 23, 2016 | Questions
Timdu74 New Member • Posts: 1
Problem zoom ring with Samsung NX Mini
1

Hi!

I meet a problem with my camera NX mini. When I start on the camera, I unlock the zoom ring as usual to be able to take picture or video. Since yesterday, when I unlock the zoom ring, the message "Rotate the zoom ring to unlock the lens" is still on the screen and so, I am not able to take any picture or video.

I was in mountain and the temperature was very low (negative temperature), maybe it caused damage on the lens? I disassembled the lens from the camera but I did not find any weird things...

So maybe somebody has already met this problem?

Thank you for your help and have a good day!

Timothée

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Samsung NX mini
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GabrielPilot New Member • Posts: 1
Re: Problem zoom ring with Samsung NX Mini

Bonjour,

I have exctly same problem, but I was not in montain or very low temperature. However I spend a least 10 min to find a position on the lens to not get  the message to unlock it.

I'ts like the lens have a bade microswitch position or a very bad quality of the microswitch.

BTW ... I'm looking to unscrew it all to find out what is wrong

Gabriel

franmare New Member • Posts: 1
Re: Problem zoom ring with Samsung NX Mini

I have had the same problem, not only with the zoom lens, but also with 9mm and 18mm. At the end I have solved it by cleaning the contact points between the lens and the camera. So far it has worked well, and before I had been several days struggling to make it work.

SpinNewYasha New Member • Posts: 1
Re: Problem zoom ring with Samsung NX Mini

Hi,

How exactly did you clean the contact points between the lens and the body?

I have this same stuck on "rotate the lens" error message.

Paulo Cistia New Member • Posts: 1
Re: Problem zoom ring with Samsung NX Mini

I have exactly the same problem, and I took the technical assistance and they informed me that the problem is Flexible (which must be a type of cable) but they did not have the part.

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