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Samsung iLauncher incompatible with Windows 10 ?

Started Nov 4, 2015 | Discussions
Marcellotogg New Member • Posts: 1
Samsung iLauncher incompatible with Windows 10 ?

I bought the nx500 a few days ago. A lot of pictures allready shot. Now, i would like to connect the camera to my notebook. But after connecting with the usb-cable only the drive window of the sd-card will be opened. No Popup install the iLauncher.

I asked samsung support, but they have no idea, how to solve the problem.

Has someone the same problem with windows 10?

Thanks for any idea

Marcel

Samsung NX500
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simontramper
simontramper Senior Member • Posts: 2,405
Re: Samsung iLauncher incompatible with Windows 10 ?

If all else fails take your sd card out and do it that way round
--
http://www.flickr.com/photos/simon-nx/
Trying to capture the images i see around me.

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tjobbe2 Regular Member • Posts: 102
Re: Samsung iLauncher incompatible with Windows 10 ?

you can still download iLauncher via the NX Support website

here the download link

http://org.downloadcenter.samsung.com/downloadfile/ContentsFile.aspx?CDSite=UNI_DE&CttFileID=5880069&CDCttType=FM&ModelType=N&ModelName=NX1&VPath=FM/201411/20141113102307162/iLauncher_setup.exe

I believe I downloaded it from there as well when I installed my new PC with W10 on it

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JamesRogers New Member • Posts: 2
Re: Samsung iLauncher incompatible with Windows 10 ?

Hi. When I plugged my NX3000 into my Win10 Pro PC, it picked up the MicroSD card and iLauncher straight away. MacBook on the other hand did not. However, the AutoBackup works way better on my MacBook. This is quite bizarre. I had to download the software from a 3rd party site (which pulled it from Samsung servers) though.

otto k Senior Member • Posts: 2,252
Re: Samsung iLauncher incompatible with Windows 10 ?

Do you need iLauncher at all? You can already access your photos straight from Explorer, right?

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tjobbe2 Regular Member • Posts: 102
Re: Samsung iLauncher incompatible with Windows 10 ?

otto k wrote:

Do you need iLauncher at all? You can already access your photos straight from Explorer, right?

you need iLauncher to some extend to download the Samsung RAW and Samsung DNG converter easily and you get easier access to the required Firm- and lensware.

You can live without iLauncher but it helps starters to get the right files

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socal4142 Regular Member • Posts: 279
Re: Samsung iLauncher incompatible with Windows 10 ?

I had the same problems that you did and finally just gave up, but that link in the thread above did work for me, and my NX500 is not working with iLauncher on my Windows 10 machine.

Tim

SpacemanUA
SpacemanUA Senior Member • Posts: 1,773
Re: Samsung iLauncher incompatible with Windows 10 ?

My works fine. I dowloaded it from Samsung's website, worked well with NX30 and works well with NX500 on Win10.

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Stan Still Regular Member • Posts: 227
Re: Samsung iLauncher incompatible with Windows 10 ?

There is another thread about this.  Delete any existing Ilauncher software, connect your camera and it should install automatically.

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trenzterra Contributing Member • Posts: 702
Re: Samsung iLauncher incompatible with Windows 10 ?

simontramper wrote:

If all else fails take your sd card out and do it that way round
--
http://www.flickr.com/photos/simon-nx/
Trying to capture the images i see around me.

Just in case anyone else has problems with Windows 10, this works.

Basically, turn on your camera without the SD card, while plugged to the computer. Then, while still plugged to the computer, turn the camera off. Insert the SD card, and then turn on the camera again. You should now see iLauncher.

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sipatlang New Member • Posts: 1
Re: Samsung iLauncher incompatible with Windows 10 ?

I am having the same problem too. I think I already did all possible workaround and solutions. I ultimately installed the iLauncher from a website but it did not recognize my NX500 - it says not connected. The RAW converter cannot read the SRW files from my NX500. I just gave up on it.

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javamind New Member • Posts: 1
Re: Samsung iLauncher incompatible with Windows 10 ?

I had trouble connecting my windows 10 notebook to NX500 too. I solved it by using the only USB2 port on my computer or by connecting the camera to a USB2 hub that is plugged into the PC USB3 port .

Ancoatsboy New Member • Posts: 1
Re: Samsung iLauncher incompatible with Windows 10 ?

tjobbe2 wrote:

you can still download iLauncher via the NX Support website

here the download link

http://org.downloadcenter.samsung.com/downloadfile/ContentsFile.aspx?CDSite=UNI_DE&CttFileID=5880069&CDCttType=FM&ModelType=N&ModelName=NX1&VPath=FM/201411/20141113102307162/iLauncher_setup.exe

I believe I downloaded it from there as well when I installed my new PC with W10 on it.

Hi, I downloaded the software direct to my Win 10 PC, but it doesnt recognise my WB250f. Tried Compatibiliy mode with windows for Win 8, then 7, to no effect. Did you succeed?

scufutz New Member • Posts: 2
Re: Samsung iLauncher incompatible with Windows 10 ?

Hi,ive just pruchased my samsung nx mini camara

I am having the same problem , i am trying to update my camara , but the ilauncher doesnt recognize the camara , ive tried also puting the update on the sd card but also i cant update it , ive tried the same steps from another computer,sees the camara but failing to download the update via ilauncher,any help will be apreciated

thank you

stefan

Abbazz
Abbazz Senior Member • Posts: 1,339
Re: Samsung iLauncher incompatible with Windows 10 ?
2

scufutz wrote:

Hi,ive just pruchased my samsung nx mini camara

I am having the same problem , i am trying to update my camara , but the ilauncher doesnt recognize the camara , ive tried also puting the update on the sd card but also i cant update it , ive tried the same steps from another computer,sees the camara but failing to download the update via ilauncher,any help will be apreciated

thank you

stefan

You can download the latest firmware upgrade file (ver. 01.10) from Samsung website (https://www.samsung.com/levant/support/model/EV-NXF1ZZB1HM3/) then copy it to the root of a MicroSD card. Once the file is copied to the card, switch off the camera, insert the card and follow these steps:

(1) Turn the camera on.

(2 Select MENU → Setting → Device information.

(3) Select "Firmware Update" → Select "Body Firmware"

Cheers!

Abbazz

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