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16-35 L II knocked over and lens mount (plastic part) popped off. Repair Costs?

Started Oct 19, 2015 | Discussions
bleek New Member • Posts: 1
16-35 L II knocked over and lens mount (plastic part) popped off. Repair Costs?

Had an unfortunate event last week and my 16-35 L II got knocked over while mounted on a 5dMk2 on a tripod.  The lens mount broke off via the plastic of the lens mount. Ribbon connectors broke but lens mount, glass and camera are all fine.

I don't have a photo but does any one have an idea what this would cost from CPS to repair?

I don't have the lens with me to take a photo or inspect when I call Canon/CPS so I will have to wait till tomorrow to do so.

Anyone else had this happen and know what to expect the damage to be?

Canon EF 16-35mm F2.8L II USM Canon EOS 5D
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CameraCarl Veteran Member • Posts: 9,204
Re: 16-35 L II knocked over and lens mount (plastic part) popped off. Repair Costs?

Last time I looked -- in the US, anyway, and a few months ago -- Canon has a repair site on line. For many products and typical repairs there are fixed repair costs. You enter your product information and they give you a minimum cost to repair the item.

hotdog321
hotdog321 Forum Pro • Posts: 21,141
Re: 16-35 L II knocked over and lens mount (plastic part) popped off. Repair Costs?

I did this to my 16-35 many years ago when I dropped my camera. I think I coughed up a very reasonable US$250, but I'll guarantee it is twice that these days. It might even be more reasonable to get a 16-36 f/4L.

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Canon EOS 5D Mark IV Canon EF 100mm f/2.8 Macro USM Canon EF 70-200mm F2.8L IS II USM Canon EF 24-70mm F2.8L II USM Canon EF 16-35mm F4L IS USM +3 more
Luke Allwein New Member • Posts: 5
Re: 16-35 L II knocked over and lens mount (plastic part) popped off. Repair Costs?

Just happened to me today, looking for suggestions!

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