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NX300 problem

Started Apr 3, 2014 | Discussions
pskcobra Junior Member • Posts: 25
NX300 problem

New to the forum as a poster but a frequent visitor. I have a NX300 and I love the camera. Learning all the features little by little. I have had the camera for about 2 months now. Just this morning I turned it on to take a few pictures when I noticed the screen showing a bunch of vertical lines. Tried to take a picture and it would not fire. This happens when shooting video or all the camera modes...auto smart, manual, smart etc. It does display pictures that I have taken before the problem. I tried resetting it, talked to Samsung support and tried their suggestions...taking the battery out and SD card for a few minutes, cleaning the lens but to no avail..it still shows the vertical lines. I am shipping it back to Samsung in NJ for repair. Just wondering if any one else experienced this issue. I have the 18-55 lens BTW.

 pskcobra's gear list:pskcobra's gear list
Nikon Coolpix AW110 Samsung NX300 Nikon D5500 Samsung NX500 Nikon AF-S DX Nikkor 35mm F1.8G +7 more
Samsung NX300M
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bryguy
bryguy Regular Member • Posts: 144
Re: NX300 problem

Dang... sorry to hear about this issue. I just got the nx300 a few months ago. Haven't experienced this problem at all (hope I never do). I'm just curious and would like to follow along this thread to see if this is experienced elsewhere or an isolated incident. Either way, please update when you get your camera back. I'm also curious to know the warranty/repair process of Samsung.

 bryguy's gear list:bryguy's gear list
Samsung NX300 Samsung NX 30mm F2 Pancake Samsung NX 18-55mm F3.5-5.6 OIS Samsung NX 50-200mm F4-5.6 OIS Samsung NX 45mm F1.8
targut Regular Member • Posts: 456
Re: NX300 problem

I have never heard about such a defect earlier. I wish you to get a repaired or replaced camera as soon as possible.

 targut's gear list:targut's gear list
Samsung NX200 Samsung NX2000 Panasonic Lumix DMC-GM1 Samsung NX 30mm F2 Pancake Panasonic Lumix G Vario 100-300mm F4-5.6 OIS +4 more
Geb19 New Member • Posts: 2
Re: NX300 problem

Hi I try to take some pics the other day, but the screen it's just black. I didn't dropped, or nothing like that.. do you know what can it be.. the camera it's taken pics, and touch it's actually working. It's just black..... HELP!¡!!!

Veducci Senior Member • Posts: 1,359
Re: NX300 problem

I never came across that particular problem with any of 4 different NX300 bodies I`ve had. The only issue ever was a  pasm knob that occasionally switched itself to another setting. That issue is pretty well known and usually owner fixable ,  (if just temporary) and rarely a cause to get rid of the camera.

 Veducci's gear list:Veducci's gear list
Fujifilm FinePix F40fd Panasonic Lumix DMC-G3 Panasonic Lumix DMC-G5 Panasonic Lumix DMC-GX85 Panasonic Lumix G Vario 14-42mm F3.5-5.6 ASPH OIS +3 more
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