Pixma Pro-100 stopping part way through - any advice?

Started Dec 13, 2013 | Questions
ian boys New Member • Posts: 22
Pixma Pro-100 stopping part way through - any advice?

First off, I have done some searching online and on this forum, but it was by no means exhaustive and I do apologize if I am asking a question that has been discussed elsewhere.

That said, I have recently (only in the last couple of days) been having an intermittent issue with my Pro-100. Two out of the last three prints I have tried making have halted part way through, without the printer reporting any sort of error message. The printer simply feeds the sheet of paper all the way through and, as far as I can tell, acts as if nothing went wrong. The first stopped after only about a tenth of the job, but the second made it over half-way before stopping. I have restarted the printer between the first and second failures, so I do not believe it was simply some momentary issue. One print which failed was on an 8.5 x 11, and the other was on a 13 x 19. All prints I have made have been through Print Studio Pro via CS6.

Now, some checking I have done myself - when I ping my printer from my computer (and I am printing via wireless), I occasionally end up with a dropped packet - not sure if that could be an issue with my network or my printer. I could try hard-wiring my printer to my computer to see if this is possibly a cause of the error, but it would be difficult, as I have a desktop and the printer is set up in another room (there really is no room near where the desktop is for the behemoth!).

Relating to the above, does anyone know if the printer has its own on-board memory to spool a job, or does it need a constant connection to a computer to print? I am guessing it is the first (which would make the dropped packet issue less likely, I would think), since the print manager in Windows states that the job is completed before the printer has in fact completed it.

If nobody else has had any issues like this, or has any suggestions, I will simply call Canon support - I was just hoping to see if anyone here had any insight before I start that whole process.

Thanks, all!

 ian boys's gear list:ian boys's gear list
Fujifilm FinePix X100 Canon PowerShot S100 Canon EOS 70D Canon EF 50mm f/1.8 II Canon EF 85mm f/1.8 USM +4 more
ANSWER:
This question has not been answered yet.
Jim Hess Veteran Member • Posts: 5,416
Re: Pixma Pro-100 stopping part way through - any advice?

I find that, occasionally, the printer will stop/pause momentarily. Sometimes for several seconds. But eventually it continues printing and I have had no problems with the prints. Have you given the printer time to complete the job, or have you panicked (like I did) the first time it paused? I'm running wireless as well, and using the XPS driver. I have just assumed that some print jobs need a little more processing. But I could very well be wrong.  Or, I'm wondering if this is one of the reasons the printer firmware has an update. I haven't updated yet.

OP ian boys New Member • Posts: 22
Re: Pixma Pro-100 stopping part way through - any advice?

Jim Hess wrote:

I find that, occasionally, the printer will stop/pause momentarily. Sometimes for several seconds. But eventually it continues printing and I have had no problems with the prints. Have you given the printer time to complete the job, or have you panicked (like I did) the first time it paused? I'm running wireless as well, and using the XPS driver. I have just assumed that some print jobs need a little more processing. But I could very well be wrong. Or, I'm wondering if this is one of the reasons the printer firmware has an update. I haven't updated yet.

Mine does that too, but I am fairly certain that is normal behavior. In this case, mine, while seemingly printing normally and with no intervention on my part, suddenly runs the page the rest of the way through the feed, leaving whatever was left to be printed blank. Pretty sure I am experiencing a failure of some kind, but I just don't know if it's due to the printer or due to something concerning my setup.

 ian boys's gear list:ian boys's gear list
Fujifilm FinePix X100 Canon PowerShot S100 Canon EOS 70D Canon EF 50mm f/1.8 II Canon EF 85mm f/1.8 USM +4 more
bobh121 Regular Member • Posts: 329
Re: Pixma Pro-100 stopping part way through - any advice?

ian boys wrote:

First off, I have done some searching online and on this forum, but it was by no means exhaustive and I do apologize if I am asking a question that has been discussed elsewhere.

That said, I have recently (only in the last couple of days) been having an intermittent issue with my Pro-100. Two out of the last three prints I have tried making have halted part way through, without the printer reporting any sort of error message. The printer simply feeds the sheet of paper all the way through and, as far as I can tell, acts as if nothing went wrong. The first stopped after only about a tenth of the job, but the second made it over half-way before stopping. I have restarted the printer between the first and second failures, so I do not believe it was simply some momentary issue. One print which failed was on an 8.5 x 11, and the other was on a 13 x 19. All prints I have made have been through Print Studio Pro via CS6.

Now, some checking I have done myself - when I ping my printer from my computer (and I am printing via wireless), I occasionally end up with a dropped packet - not sure if that could be an issue with my network or my printer. I could try hard-wiring my printer to my computer to see if this is possibly a cause of the error, but it would be difficult, as I have a desktop and the printer is set up in another room (there really is no room near where the desktop is for the behemoth!).

Relating to the above, does anyone know if the printer has its own on-board memory to spool a job, or does it need a constant connection to a computer to print? I am guessing it is the first (which would make the dropped packet issue less likely, I would think), since the print manager in Windows states that the job is completed before the printer has in fact completed it.

If nobody else has had any issues like this, or has any suggestions, I will simply call Canon support - I was just hoping to see if anyone here had any insight before I start that whole process.

Thanks, all!

Maybe try printing through a USB port instead of wireless. If you dont have any problems then there may be a problem with your wireless setup.

Droppingin Senior Member • Posts: 1,344
Re: Pixma Pro-100 stopping part way through - any advice?

I am operating a Pro-10 printer and it does not stop during printing.

I know this is not your machine but thought at least I could give you another Canon data point.

-- hide signature --

Its easy to be a holy man on a mountain top.

 Droppingin's gear list:Droppingin's gear list
Canon EOS-1D Mark II Canon EOS 70D Canon EF 70-200mm f/2.8L IS USM Canon EF 100-400mm f/4.5-5.6L IS USM Canon EF-S 60mm f/2.8 Macro USM +1 more
Phil Hill Senior Member • Posts: 2,757
Re: Pixma Pro-100 stopping part way through - any advice?

I think it’s extremely unlikely that the printer has enough on-board RAM to spool anything but a very small print.

When you say you restarted the printer, did you remove power? I’m pretty sure that’s the only way to completely power it down. It probably would also be a good idea to restart your PC and router, and also make sure your Pro-100 has the latest firmware and driver.

The only way to rule out a wireless issue will be to try a wired connection.

OP ian boys New Member • Posts: 22
Re: Pixma Pro-100 stopping part way through - any advice?

I actually did remove the power, but decent enough point on the wired/wireless. I guess if I know my network is acting a little strangely, I might as well eliminate one variable before considering contacting Canon. Time to get out the forklift.

 ian boys's gear list:ian boys's gear list
Fujifilm FinePix X100 Canon PowerShot S100 Canon EOS 70D Canon EF 50mm f/1.8 II Canon EF 85mm f/1.8 USM +4 more
Dimitri_P Regular Member • Posts: 201
Re: Pixma Pro-100 stopping part way through - any advice?

ian boys wrote:

I actually did remove the power, but decent enough point on the wired/wireless. I guess if I know my network is acting a little strangely, I might as well eliminate one variable before considering contacting Canon. Time to get out the forklift.

If it turns out to be the wireless connection, things to watch out for are :

Cell and cordless phones near the printer and /or a "Green" (power saving)  router.

 Dimitri_P's gear list:Dimitri_P's gear list
Olympus E-1 Olympus E-500 Olympus Zuiko Digital ED 14-42mm 1:3.5-5.6 Olympus Zuiko Digital ED 40-150mm 1:4.0-5.6 Canon Pixma Pro9000 Mark II +2 more
jtoolman
jtoolman Veteran Member • Posts: 6,801
Re: Pixma Pro-100 stopping part way through - any advice?

ian boys wrote:

First off, I have done some searching online and on this forum, but it was by no means exhaustive and I do apologize if I am asking a question that has been discussed elsewhere.

That said, I have recently (only in the last couple of days) been having an intermittent issue with my Pro-100. Two out of the last three prints I have tried making have halted part way through, without the printer reporting any sort of error message. The printer simply feeds the sheet of paper all the way through and, as far as I can tell, acts as if nothing went wrong. The first stopped after only about a tenth of the job, but the second made it over half-way before stopping. I have restarted the printer between the first and second failures, so I do not believe it was simply some momentary issue. One print which failed was on an 8.5 x 11, and the other was on a 13 x 19. All prints I have made have been through Print Studio Pro via CS6.

Now, some checking I have done myself - when I ping my printer from my computer (and I am printing via wireless), I occasionally end up with a dropped packet - not sure if that could be an issue with my network or my printer. I could try hard-wiring my printer to my computer to see if this is possibly a cause of the error, but it would be difficult, as I have a desktop and the printer is set up in another room (there really is no room near where the desktop is for the behemoth!).

That would be the problem!

Relating to the above, does anyone know if the printer has its own on-board memory to spool a job, or does it need a constant connection to a computer to print? I am guessing it is the first (which would make the dropped packet issue less likely, I would think), since the print manager in Windows states that the job is completed before the printer has in fact completed it.

If nobody else has had any issues like this, or has any suggestions, I will simply call Canon support - I was just hoping to see if anyone here had any insight before I start that whole process.

Thanks, all!

Sorry but connecting via USB might be the only option for your situation.

All my printers ( read the list below ) connected via USB except for the R2000, an Artisan 720 and coincidentally a PRO-100 which is working just fine. I never have any drops in the date being sent to the printers that are wireless.

I have run up to 15 foot long USB and I know many will say that that is not a good idea BUT it will work just fine. You will certainly not have you problems if your PRO-100 was directly connected to the computer.

Joe

-- hide signature --

My main printers ( there are more though )
2200/CX7400/R1900/R2000/R2400/R2880/PRO3800/R340/R380/1400/Artisan 725/Canon Pro9000MKII/Canon PRO9500 MKII / PRO-100
My videos!
PRO-100 Printing out of various sources
http://www.youtube.com/watch?v=fiYfoDpKk5Y
PRO-100 Setup and Basic Use:
http://www.youtube.com/watch?v=LlV7cqqladQ&feature=youtu.be
New way to refill EPSON OEM carts:
http://www.youtube.com/watch?v=BU6fi9VCOo0
01 Want to refill and reset your OEM PRO 3800 / 3880 Carts? Intro
http://www.youtube.com/watch?v=gccxLvfknuE&feature=youtu.be
02 Want to refill and reset your OEM PRO 3800 / 3880 Carts? Pro3800 PEM Refill Part One
http://www.youtube.com/watch?v=9zJepnArTdo&feature=youtu.be
03 Want to refill and reset your OEM PRO 3800 / 3880 Carts? Pro3800 PEM Refill Part Two
http://www.youtube.com/watch?v=TEeDpEIUkkQ&feature=youtu.be
04 Want to refill and reset your OEM PRO 3800 / 3880 Carts? Refilling
http://www.youtube.com/watch?v=lRr-rUu9hkU&feature=youtu.be
05 Want to refill and reset your OEM PRO 3800 / 3880 Carts? Printing
http://www.youtube.com/watch?v=QaQju7xOKy4&feature=youtu.be
Cleaning the Purge Pad and Wiper on the Epson PRO 3800
http://www.youtube.com/watch?v=iKzxAm9QtWo
Basic Epson R2000 Maintenance
http://www.youtube.com/watch?v=wRZU1_XD7xE
Calibrating your monitor and Printing to the R2000
http://www.youtube.com/watch?v=-2X7MSd-ebE
Refillable 3800 3880 cart sticking problems
http://www.youtube.com/watch?v=rDi1lhDoWjM
Gloss Optimizing Prints
http://www.youtube.com/watch?v=9iRUoUwwSlA
Printing out of Photo Shop to Epson and Canon Printers
http://www.youtube.com/watch?v=mPV75Ak0R1g
Printing in LR-2 this time to the EPSON R2880
http://www.youtube.com/watch?v=huZ6BlXQqew
Multi Image printing in LR
http://www.youtube.com/watch?v=7xoJFJVemo8
Basic Printing in Qimage Ultimate
http://www.youtube.com/watch?v=uvrEAam6H_U
Canon PGI-9 Cart Refilling by the "Dribble" method
http://www.youtube.com/watch?v=mGBzHSQx5bU\
Refill Canon PGI 9 via Freedom Method
http://www.youtube.com/watch?v=VjgQIWLw10M
Refilling and resetting R2000 China Carts
http://www.youtube.com/watch?v=hh2wuzwezxM
Refilling Epson OEM carts - Thorough, Long Winded Version!
http://www.youtube.com/watch?v=fB8QspjBbhk
Taking out the CURL on prints done on from roll paper
http://www.youtube.com/watch?v=Q8Zj9dtzeU0
Taking out the Curl - TWO.mpeg
http://www.youtube.com/watch?v=VataFqqN-Jo
R2000 Push Buttom Reset Carts
http://www.youtube.com/watch?v=xzYreszSdAM
Creating a Color Profile & Printing on the Canon Pixma PRO 9000 MKII using Color Managent
http://www.youtube.com/watch?v=D0N-jgaJY94
Print Room Visit + Filling and Priming Refillable fro Epson 3800
http://www.youtube.com/watch?v=0ARPQ74_9N0
Color Management PART 01
http://www.youtube.com/watch?v=ScojQ7dWAFU
Color Management PART 02
http://www.youtube.com/watch?v=hqda4F9YlLU
Color Management PART 03
http://www.youtube.com/watch?v=IhmkI5EcPbI
Epson Stylus 2200 using refilled OEM carts and Roll attachment
http://www.youtube.com/watch?v=WEVDIPt_0tU

Phil Hill Senior Member • Posts: 2,757
Re: Pixma Pro-100 stopping part way through - any advice?

jtoolman wrote:

Sorry but connecting via USB might be the only option for your situation.

All my printers ( read the list below ) connected via USB except for the R2000, an Artisan 720 and coincidentally a PRO-100 which is working just fine. I never have any drops in the date being sent to the printers that are wireless.

I have run up to 15 foot long USB and I know many will say that that is not a good idea BUT it will work just fine. You will certainly not have you problems if your PRO-100 was directly connected to the computer.

If any distance is involved then a wired Ethernet connection might be preferable to USB. 15 feet is actually pushing it a bit for USB.

jtoolman
jtoolman Veteran Member • Posts: 6,801
Re: Pixma Pro-100 stopping part way through - any advice?

Phil Hill wrote:

jtoolman wrote:

Sorry but connecting via USB might be the only option for your situation.

All my printers ( read the list below ) connected via USB except for the R2000, an Artisan 720 and coincidentally a PRO-100 which is working just fine. I never have any drops in the date being sent to the printers that are wireless.

I have run up to 15 foot long USB and I know many will say that that is not a good idea BUT it will work just fine. You will certainly not have you problems if your PRO-100 was directly connected to the computer.

If any distance is involved then a wired Ethernet connection might be preferable to USB. 15 feet is actually pushing it a bit for USB.

I should explain in more detail. I have a couple of 6 footers feeding out of my PC to a pair of 7 port Powered USB Hubs. From each hub I am running 6-10 footers to each printer.

I have ZERO data transfer problems.

Joe

-- hide signature --

My main printers ( there are more though )
2200/CX7400/R1900/R2000/R2400/R2880/PRO3800/R340/R380/1400/Artisan 725/Canon Pro9000MKII/Canon PRO9500 MKII / PRO-100
My videos!
PRO-100 Printing out of various sources
http://www.youtube.com/watch?v=fiYfoDpKk5Y
PRO-100 Setup and Basic Use:
http://www.youtube.com/watch?v=LlV7cqqladQ&feature=youtu.be
New way to refill EPSON OEM carts:
http://www.youtube.com/watch?v=BU6fi9VCOo0
01 Want to refill and reset your OEM PRO 3800 / 3880 Carts? Intro
http://www.youtube.com/watch?v=gccxLvfknuE&feature=youtu.be
02 Want to refill and reset your OEM PRO 3800 / 3880 Carts? Pro3800 PEM Refill Part One
http://www.youtube.com/watch?v=9zJepnArTdo&feature=youtu.be
03 Want to refill and reset your OEM PRO 3800 / 3880 Carts? Pro3800 PEM Refill Part Two
http://www.youtube.com/watch?v=TEeDpEIUkkQ&feature=youtu.be
04 Want to refill and reset your OEM PRO 3800 / 3880 Carts? Refilling
http://www.youtube.com/watch?v=lRr-rUu9hkU&feature=youtu.be
05 Want to refill and reset your OEM PRO 3800 / 3880 Carts? Printing
http://www.youtube.com/watch?v=QaQju7xOKy4&feature=youtu.be
Cleaning the Purge Pad and Wiper on the Epson PRO 3800
http://www.youtube.com/watch?v=iKzxAm9QtWo
Basic Epson R2000 Maintenance
http://www.youtube.com/watch?v=wRZU1_XD7xE
Calibrating your monitor and Printing to the R2000
http://www.youtube.com/watch?v=-2X7MSd-ebE
Refillable 3800 3880 cart sticking problems
http://www.youtube.com/watch?v=rDi1lhDoWjM
Gloss Optimizing Prints
http://www.youtube.com/watch?v=9iRUoUwwSlA
Printing out of Photo Shop to Epson and Canon Printers
http://www.youtube.com/watch?v=mPV75Ak0R1g
Printing in LR-2 this time to the EPSON R2880
http://www.youtube.com/watch?v=huZ6BlXQqew
Multi Image printing in LR
http://www.youtube.com/watch?v=7xoJFJVemo8
Basic Printing in Qimage Ultimate
http://www.youtube.com/watch?v=uvrEAam6H_U
Canon PGI-9 Cart Refilling by the "Dribble" method
http://www.youtube.com/watch?v=mGBzHSQx5bU\
Refill Canon PGI 9 via Freedom Method
http://www.youtube.com/watch?v=VjgQIWLw10M
Refilling and resetting R2000 China Carts
http://www.youtube.com/watch?v=hh2wuzwezxM
Refilling Epson OEM carts - Thorough, Long Winded Version!
http://www.youtube.com/watch?v=fB8QspjBbhk
Taking out the CURL on prints done on from roll paper
http://www.youtube.com/watch?v=Q8Zj9dtzeU0
Taking out the Curl - TWO.mpeg
http://www.youtube.com/watch?v=VataFqqN-Jo
R2000 Push Buttom Reset Carts
http://www.youtube.com/watch?v=xzYreszSdAM
Creating a Color Profile & Printing on the Canon Pixma PRO 9000 MKII using Color Managent
http://www.youtube.com/watch?v=D0N-jgaJY94
Print Room Visit + Filling and Priming Refillable fro Epson 3800
http://www.youtube.com/watch?v=0ARPQ74_9N0
Color Management PART 01
http://www.youtube.com/watch?v=ScojQ7dWAFU
Color Management PART 02
http://www.youtube.com/watch?v=hqda4F9YlLU
Color Management PART 03
http://www.youtube.com/watch?v=IhmkI5EcPbI
Epson Stylus 2200 using refilled OEM carts and Roll attachment
http://www.youtube.com/watch?v=WEVDIPt_0tU

Phil Hill Senior Member • Posts: 2,757
Re: Pixma Pro-100 stopping part way through - any advice?

jtoolman wrote:

I should explain in more detail. I have a couple of 6 footers feeding out of my PC to a pair of 7 port Powered USB Hubs. From each hub I am running 6-10 footers to each printer.

I have ZERO data transfer problems.

Under that setup you should be okay. However, if you were to lose packets, they’d simply be re-sent, so you probably wouldn’t know that anything was wrong. For example, would any of us notice whether a file that should have printed in two minutes actually took two minutes and twenty seconds because of packet errors?

jtoolman
jtoolman Veteran Member • Posts: 6,801
Re: Pixma Pro-100 stopping part way through - any advice?

Phil Hill wrote:

jtoolman wrote:

I should explain in more detail. I have a couple of 6 footers feeding out of my PC to a pair of 7 port Powered USB Hubs. From each hub I am running 6-10 footers to each printer.

I have ZERO data transfer problems.

Under that setup you should be okay. However, if you were to lose packets, they’d simply be re-sent, so you probably wouldn’t know that anything was wrong. For example, would any of us notice whether a file that should have printed in two minutes actually took two minutes and twenty seconds because of packet errors?

You are right.
And on top of that I use Qimage which spools the complete file before it even allows the printer to begin printing.

-- hide signature --

My main printers ( there are more though )
2200/CX7400/R1900/R2000/R2400/R2880/PRO3800/R340/R380/1400/Artisan 725/Canon Pro9000MKII/Canon PRO9500 MKII / PRO-100
My videos!
PRO-100 Printing out of various sources
http://www.youtube.com/watch?v=fiYfoDpKk5Y
PRO-100 Setup and Basic Use:
http://www.youtube.com/watch?v=LlV7cqqladQ&feature=youtu.be
New way to refill EPSON OEM carts:
http://www.youtube.com/watch?v=BU6fi9VCOo0
01 Want to refill and reset your OEM PRO 3800 / 3880 Carts? Intro
http://www.youtube.com/watch?v=gccxLvfknuE&feature=youtu.be
02 Want to refill and reset your OEM PRO 3800 / 3880 Carts? Pro3800 PEM Refill Part One
http://www.youtube.com/watch?v=9zJepnArTdo&feature=youtu.be
03 Want to refill and reset your OEM PRO 3800 / 3880 Carts? Pro3800 PEM Refill Part Two
http://www.youtube.com/watch?v=TEeDpEIUkkQ&feature=youtu.be
04 Want to refill and reset your OEM PRO 3800 / 3880 Carts? Refilling
http://www.youtube.com/watch?v=lRr-rUu9hkU&feature=youtu.be
05 Want to refill and reset your OEM PRO 3800 / 3880 Carts? Printing
http://www.youtube.com/watch?v=QaQju7xOKy4&feature=youtu.be
Cleaning the Purge Pad and Wiper on the Epson PRO 3800
http://www.youtube.com/watch?v=iKzxAm9QtWo
Basic Epson R2000 Maintenance
http://www.youtube.com/watch?v=wRZU1_XD7xE
Calibrating your monitor and Printing to the R2000
http://www.youtube.com/watch?v=-2X7MSd-ebE
Refillable 3800 3880 cart sticking problems
http://www.youtube.com/watch?v=rDi1lhDoWjM
Gloss Optimizing Prints
http://www.youtube.com/watch?v=9iRUoUwwSlA
Printing out of Photo Shop to Epson and Canon Printers
http://www.youtube.com/watch?v=mPV75Ak0R1g
Printing in LR-2 this time to the EPSON R2880
http://www.youtube.com/watch?v=huZ6BlXQqew
Multi Image printing in LR
http://www.youtube.com/watch?v=7xoJFJVemo8
Basic Printing in Qimage Ultimate
http://www.youtube.com/watch?v=uvrEAam6H_U
Canon PGI-9 Cart Refilling by the "Dribble" method
http://www.youtube.com/watch?v=mGBzHSQx5bU\
Refill Canon PGI 9 via Freedom Method
http://www.youtube.com/watch?v=VjgQIWLw10M
Refilling and resetting R2000 China Carts
http://www.youtube.com/watch?v=hh2wuzwezxM
Refilling Epson OEM carts - Thorough, Long Winded Version!
http://www.youtube.com/watch?v=fB8QspjBbhk
Taking out the CURL on prints done on from roll paper
http://www.youtube.com/watch?v=Q8Zj9dtzeU0
Taking out the Curl - TWO.mpeg
http://www.youtube.com/watch?v=VataFqqN-Jo
R2000 Push Buttom Reset Carts
http://www.youtube.com/watch?v=xzYreszSdAM
Creating a Color Profile & Printing on the Canon Pixma PRO 9000 MKII using Color Managent
http://www.youtube.com/watch?v=D0N-jgaJY94
Print Room Visit + Filling and Priming Refillable fro Epson 3800
http://www.youtube.com/watch?v=0ARPQ74_9N0
Color Management PART 01
http://www.youtube.com/watch?v=ScojQ7dWAFU
Color Management PART 02
http://www.youtube.com/watch?v=hqda4F9YlLU
Color Management PART 03
http://www.youtube.com/watch?v=IhmkI5EcPbI
Epson Stylus 2200 using refilled OEM carts and Roll attachment
http://www.youtube.com/watch?v=WEVDIPt_0tU

Bike Messenger New Member • Posts: 20
Re: Pixma Pro-100 stopping part way through - any advice?

I encountered this problem when I first set up my Pro-100 (using wireless). It was intermittent and near drove me nuts troubleshooting but it appears to have been caused (in my case) by a laptop, also connected to the wireless, with a conflicting IP address. Once addressed, the problem never re-occurred. Try shutting down (power off -- not putting to sleep) any other devices in your house (other than the printer) using the wireless and see if that fixes the problem.  If it does not, try turning off other sources of wireless communications (e.g. phones as another has suggested) that might also be causing the  problem.  Good luck!

 Bike Messenger's gear list:Bike Messenger's gear list
Canon PowerShot G7 X Canon EOS 60D Canon EOS 80D Canon EOS 5D Mark IV
OP ian boys New Member • Posts: 22
Re: Pixma Pro-100 stopping part way through - any advice?

jtoolman wrote:

ian boys wrote:

First off, I have done some searching online and on this forum, but it was by no means exhaustive and I do apologize if I am asking a question that has been discussed elsewhere.

That said, I have recently (only in the last couple of days) been having an intermittent issue with my Pro-100. Two out of the last three prints I have tried making have halted part way through, without the printer reporting any sort of error message. The printer simply feeds the sheet of paper all the way through and, as far as I can tell, acts as if nothing went wrong. The first stopped after only about a tenth of the job, but the second made it over half-way before stopping. I have restarted the printer between the first and second failures, so I do not believe it was simply some momentary issue. One print which failed was on an 8.5 x 11, and the other was on a 13 x 19. All prints I have made have been through Print Studio Pro via CS6.

Now, some checking I have done myself - when I ping my printer from my computer (and I am printing via wireless), I occasionally end up with a dropped packet - not sure if that could be an issue with my network or my printer. I could try hard-wiring my printer to my computer to see if this is possibly a cause of the error, but it would be difficult, as I have a desktop and the printer is set up in another room (there really is no room near where the desktop is for the behemoth!).

That would be the problem!

Sorry but connecting via USB might be the only option for your situation.

Sure enough - I moved it and hooked it up via USB and it has been working flawlessly. My router has actually been acting up more in general since I posted the thread, so I have a feeling that it was indeed the problem. I probably need to work on getting it replaced, but that is a whole lot less worrisome than dealing with the Pixma.

Thanks, everyone!

 ian boys's gear list:ian boys's gear list
Fujifilm FinePix X100 Canon PowerShot S100 Canon EOS 70D Canon EF 50mm f/1.8 II Canon EF 85mm f/1.8 USM +4 more
Keyboard shortcuts:
FForum MMy threads