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NX300 Mode Dial Issue

Started Nov 1, 2013 | Questions
shark81 Regular Member • Posts: 145
NX300 Mode Dial Issue

I'm having an issue with my mode dial and wondering if anyone else is having the same issue.  When I touch the dial unintentionally my camera switches to another random mode briefly and then switches back.  I'm not turning the dial... just a slight touch will briefly switch the mode to something else and it will flicker to that mode and that go back to the mode it's set for.  Super annoying.

Let me know if this is a known issue or if I have a lemon.

Thanks,

Mark

 shark81's gear list:shark81's gear list
Samsung NX300 Samsung NX 30mm F2 Pancake Samsung NX 18-55mm F3.5-5.6 OIS Samsung Galaxy S4
ANSWER:
Samsung NX300
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darkknight302
darkknight302 New Member • Posts: 10
Re: NX300 Mode Dial Issue

Mine doesn't do what you describe.

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Sony a7 IV GoPro Hero7 Black Tamron 28-75mm F2.8 Di III VXD G2 Apple iPhone 13 Pro Max +1 more
DinoSaurusje New Member • Posts: 9
Re: NX300 Mode Dial Issue

Yes I have the same issue with my NX210.

tecnoworld
tecnoworld Veteran Member • Posts: 7,232
Re: NX300 Mode Dial Issue

My nx200 used to do that in a period, but after that, no more.

 tecnoworld's gear list:tecnoworld's gear list
Samsung TL500 Samsung NX100 Samsung NX200 Samsung NX300 Samsung NX1 +15 more
Bryan M
Bryan M Contributing Member • Posts: 956
Re: NX300 Mode Dial Issue

I never use to have this problem but it has recently started becoming an issue with my NX210. It seems this is a problem with more than one model.

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Bryan
www.bcmcue.com

 Bryan M's gear list:Bryan M's gear list
Nikon D750 Nikon Z6 Tamron SP 70-300mm F4-5.6 Di VC USD Tamron SP 70-200 F2.8 G2 Nikon Z 14-30mm F4 +2 more
rocvincent Regular Member • Posts: 109
Re: NX300 Mode Dial Issue

Bryan M wrote:

I never use to have this problem but it has recently started becoming an issue with my NX210. It seems this is a problem with more than one model.

same issue right here at NX20,

tried reset to factory setting and also re-install firmware,

same issue remains.

Hope the next firmware will fix this.

Bryan M
Bryan M Contributing Member • Posts: 956
Re: NX300 Mode Dial Issue
1

What's bizarre is that it doesn't do it all of the time. I am going to have to pay closer attention to see what may be triggering the behavior.

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Bryan
www.bcmcue.com

 Bryan M's gear list:Bryan M's gear list
Nikon D750 Nikon Z6 Tamron SP 70-300mm F4-5.6 Di VC USD Tamron SP 70-200 F2.8 G2 Nikon Z 14-30mm F4 +2 more
nx200USER1 Senior Member • Posts: 1,097
Re: NX300 Mode Dial Issue

This has happened on my nx200 from time to time. Like static charge buildup discharging thru the mode dial as soon as I touch it. Since I swapped SD cards it has happened, but I dont entirely believe myself.

OP shark81 Regular Member • Posts: 145
Re: NX300 Mode Dial Issue

This seems strange to me.  Appears it is a Samsung issue as various cameras all have the same problem.  Mine doesn't do it all the time, but quite often.  And it doesn't just flicker to the setting next to the one I'm on... it will switch to a setting on the other side of the dial.

 shark81's gear list:shark81's gear list
Samsung NX300 Samsung NX 30mm F2 Pancake Samsung NX 18-55mm F3.5-5.6 OIS Samsung Galaxy S4
photoreddi Veteran Member • Posts: 7,973
Re: NX300 Mode Dial Issue
1

shark81 wrote:

This seems strange to me. Appears it is a Samsung issue as various cameras all have the same problem. Mine doesn't do it all the time, but quite often. And it doesn't just flicker to the setting next to the one I'm on... it will switch to a setting on the other side of the dial.

It has never happened to my NX100, NX200 or NX300. It doesn't switch modes even if I physically rotate the mode dial until it's about 3/4 of the way to the next position. nx200USER1's theory that it might be due to static electricity is interesting, but it would then be much more likely to happen in very dry, low humidity environments. It could also be due to less than perfectly clean switch contacts inside the mode dial. If that's what's causing the problem, you could probably fix it by removing the battery and giving the gap under the mode dial a short blast or two with a spray can of contact cleaner/lubricant. Spin the mode dial several times and wait a minute or two for the spray to evaporate and then put the battery back in. I've sometimes cleaned radio switches and dials without removing the battery and haven't had any problems, but they cost a lot less than an NX300. I've also used it to fix non-functioning power switches on two old Fuji cameras.

I use Caig's DeoxIT, which I bought in a Radio Shack many years ago. RS still sells it but some stores either don't carry it or their under-trained staff don't know about it and don't check to see if it's in stock. Two tiny spray cans cost about $20, which for me appears to be a lifetime supply. I see that Adorama sells a much larger spray can of a slightly different formulation ("DeoxIT® D-Series contact cleaner is a fast-acting deoxidizing solution that cleans, protects, lubricates and improves conductivity on all metal connectors and contacts.") for 1/2 the price.

http://www.adorama.com/HOD5S6.html?gclid=CNCjusXHxLoCFc-Y4AodL38AVg

http://store.caig.com/s.nl/sc.2/category.188/.f

nx200USER1 Senior Member • Posts: 1,097
Re: NX300 Mode Dial Issue

nx200USER1 wrote:

Since I swapped SD cards it has happened, but I dont entirely believe myself.

Since I swapped SD cards it hasn't happened, but I dont entirely believe myself.

DinoSaurusje New Member • Posts: 9
Re: NX300 Mode Dial Issue

See here another tread about this item:

http://www.dpreview.com/forums/thread/3485305

OP shark81 Regular Member • Posts: 145
Re: NX300 Mode Dial Issue

Interesting thread.  Thanks.  So it is an existing issue.  Wonder why Samsung has been quiet on it.

 shark81's gear list:shark81's gear list
Samsung NX300 Samsung NX 30mm F2 Pancake Samsung NX 18-55mm F3.5-5.6 OIS Samsung Galaxy S4
tecnoworld
tecnoworld Veteran Member • Posts: 7,232
Re: NX300 Mode Dial Issue
1

I remember that when it happened, I was able to solve it by 'pushing'the dial down a littke bit. Try it.

 tecnoworld's gear list:tecnoworld's gear list
Samsung TL500 Samsung NX100 Samsung NX200 Samsung NX300 Samsung NX1 +15 more
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jstop Regular Member • Posts: 227
Re: NX300 Mode Dial Issue

Another user reporting in with the same problem. Mine is NX200. There is an older thread about this problem too, but that one is with NX1000.

This is DEFINITELY a Samsung problem

OP shark81 Regular Member • Posts: 145
Re: NX300 Mode Dial Issue

I pushed down hard on it.  Haven't had another problem with it today since. Crossing my fingers that fixes it. Thanks.

 shark81's gear list:shark81's gear list
Samsung NX300 Samsung NX 30mm F2 Pancake Samsung NX 18-55mm F3.5-5.6 OIS Samsung Galaxy S4
tecnoworld
tecnoworld Veteran Member • Posts: 7,232
Re: NX300 Mode Dial Issue

Let's hope so much of a diy solution, but...as long as it works...

 tecnoworld's gear list:tecnoworld's gear list
Samsung TL500 Samsung NX100 Samsung NX200 Samsung NX300 Samsung NX1 +15 more
David76 New Member • Posts: 15
Re: NX300 Mode Dial Issue

i had the same issue with my nx1000, which was sent to a samsung service centre for repair.

after replacing a faulty component the camera works great again.

Desverger Regular Member • Posts: 124
Re: NX300 Mode Dial Issue

Ya, I started a thread about this with my nx1000 some time ago. I was hoping it was limited to a bad batch of cameras from that era, but now I see the nx300 has it too. That sucks. Come on Samsung, how hard is to get a dial right?

I haven't sent mine for repair because I need my camera. The issue seems to be getting worse. I'll try to contact cleaner I guess.

 Desverger's gear list:Desverger's gear list
Canon PowerShot SD550 Samsung NX1000 Samsung NX300 Samsung NX 30mm F2 Pancake Samsung NX 18-55mm F3.5-5.6 OIS +4 more
nx200USER1 Senior Member • Posts: 1,097
Re: NX300 Mode Dial Issue

David76 wrote:

i had the same issue with my nx1000, which was sent to a samsung service centre for repair.

after replacing a faulty component the camera works great again.

did the Samsung service center techs send you an email reporting the part(s) replaced? under warranty or how much for repair?

I completely destroyed the electronics of my nx200  and they sent me an email citing the 4 cct boards/parts they replaced for $190.

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