Jessops in admin.

Started Jan 9, 2013 | Discussions
happysnapper64 Veteran Member • Posts: 5,417
Jessops in admin.

Only a few months ago we had Jacobs Cameras going bust in the UK, now Jessops, the UK's largest photographic retailer,is about to go into administration. Reasons given, apart from people being strapped for cash were, phone cameras & online shopping. Is this the slippery slope for camera shops in the UK?

-- hide signature --

lee uk.
There are old pilots, & there are bold pilots, but there are no old bold pilots.

 happysnapper64's gear list:happysnapper64's gear list
Canon EOS 5D Mark II Canon EOS 7D Sigma 150mm F2.8 EX DG OS Macro HSM Sigma 17-50mm F2.8 EX DC OS HSM Canon EF 24-105mm f/4L IS USM +6 more
dunkreid Contributing Member • Posts: 586
Re: Jessops in admin.
1

Heard this on BBC radio a short time ago, along with an on-location report from a Five Live presenter observing how customers were browsing for up to an hour a time but not actually buying anything (no doubt getting a feel for some gear before going home and ordering it more cheaply online).

First things first though, I commiserate with the staff. I've had excellent, knowledgable service from Jessops branches in Glasgow. And I remember when their prices used to be competitive - £399 for an Oly ZD 11-22mm back in the day, for example.

However, in my humble opinion, Jessops over extended themselves in the early 2000's with a number of acquisitions of other High St chains which required them to take on staff that weren't up to the standards of "core" Jessops staff. This may have compromised their reputation, in terms of the quality of customer service they offered.

An additional, perhaps more significant, impact of these acquisitions is that Jessops have had to pay the prohibitive business and property rates involved in having a prolific High Street presence (and the UK High Street is on it's knees, irrespective of sector), while the online competition with much less in the way of overheads has been able to undercut Jessops left, right and centre. Never mind the impact of phone camera's, they've been up against it for ages in the traditional camera market because their business model's out of whack with the way things now work and was simply not sustainable; too much bricks and mortar on the High Street costing an arm and a leg in business and property rates.

Anyway, I wish the staff all the best, and hope that the adminstrators can sort them out with a decent package. It's not yet clear what outcome administration will achieve, but I'd be surprised if Jessops continues to exist except as a handful of specialist outlets scattered throughout the UK.

Regards

Duncan

happysnapper64 wrote:

Only a few months ago we had Jacobs Cameras going bust in the UK, now Jessops, the UK's largest photographic retailer,is about to go into administration. Reasons given, apart from people being strapped for cash were, phone cameras & online shopping. Is this the slippery slope for camera shops in the UK?

-- hide signature --

lee uk.
There are old pilots, & there are bold pilots, but there are no old bold pilots.

 dunkreid's gear list:dunkreid's gear list
Olympus E-330 Olympus PEN E-PL1 Olympus OM-D E-M5 Sigma 30mm F1.4 EX DC HSM Panasonic Lumix G 14mm F2.5 ASPH +10 more
Shakens
Shakens Regular Member • Posts: 431
Re: Jessops in admin.
1

yes sad news, when I got my D5100 from them I couldn't find it cheaper in the uk unless I went for a grey import

-- hide signature --

-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-
Nikon D5100...Canon SX230HS...Panasonic FZ48/TZ6
Hi from England

 Shakens's gear list:Shakens's gear list
Panasonic FZ80/FZ82 Nikon D5100 Panasonic Lumix DMC-ZS1 Canon PowerShot SX230 HS Panasonic Lumix DMC-FZ47 +9 more
AdamScot Contributing Member • Posts: 602
Bye bye to trying cameras.
1

I've always bought from actual shops - mainly Jessops, but also LCE, Parks, Ffordes and Jacobs. Jessops always let me spend time with the equipment before buying, and the few extra pounds it cost over the online version was well worth it. It looks like that option is going to disappear, although it may prove to be a boost for the small independent camera shops in my local town, which suffered when Jessops opened.

The tradition in my home town was for the local photographer to run the camera shop, so his income was a mix of commissions, D&P and equipment/film sales - I wonder if there is an option for that more generalist approach in future, or will we all just have to order online, and be constantly sending things back under the 30 day return rule - and if so, will the cost of these constant returns hit the online sector? At present, a lot of people try things out in the shop, then order online - if that's not possible, then online prices could well go up.

With online sales, as with supermarkets, we are in danger of creating a society that is less satisfying and rewarding, due to our short-term choices.

-- hide signature --

Adam

 AdamScot's gear list:AdamScot's gear list
Canon PowerShot S70 Canon EOS 5D Canon EF 300mm f/4.0L IS USM Canon EF 17-40mm f/4.0L USM Canon Extender EF 1.4x II +9 more
OP happysnapper64 Veteran Member • Posts: 5,417
Re: Bye bye to trying cameras.
1

In short it will be "Bye Bye to Try Buy" Fortunately we still have Wilkinsons Cameras, but for how long?

-- hide signature --

lee uk.
There are old pilots, & there are bold pilots, but there are no old bold pilots.

 happysnapper64's gear list:happysnapper64's gear list
Canon EOS 5D Mark II Canon EOS 7D Sigma 150mm F2.8 EX DG OS Macro HSM Sigma 17-50mm F2.8 EX DC OS HSM Canon EF 24-105mm f/4L IS USM +6 more
nikkorwatcher Contributing Member • Posts: 684
Re: Jessops in admin.
1

I expect it is partly the camera manufacturers' fault Jessops has gone bust. By trying to maintain exchange rates overly favourable to themselves in order for consumers to obtain a genuine warranty service from the big companies, they've encouraged a market in grey imports that's bigger than their own. There were cheap zooms half the Jessops price from a Hong Kong importer dealing out of the UK.

I don't think people are developing many photos now either, they just post their pics on facebook.

mgd43 Veteran Member • Posts: 4,322
Re: Jessops in admin.
2

Checking out an item in a store and then buying it cheaper on line is called "showrooming". The problem with showrooming is that eventually there won't be any more showrooms as we know them now.

 mgd43's gear list:mgd43's gear list
Nikon Coolpix P7800 Nikon D5500 Nikon AF DX Fisheye-Nikkor 10.5mm f/2.8G ED Sigma 10-20mm F4-5.6 EX DC HSM Nikon AF-S DX Nikkor 55-300mm f/4.5-5.6G ED VR +3 more
MisterBG Veteran Member • Posts: 6,093
Re: Jessops in admin.

When Jessops came to prominence in the 1970's and 80's they were often criticized through their aggressive marketing and price cutting policies, of driving small independent camera shops out of business. When they started Jessops had one flagship store in Liecester, but most of their business was done by mail order. I'm sure that a lot of customers went to their local store to view an item and then finished up purchasing it by mail order from Jessops, just like people are doing with the internet.
Jessops once had a separate "Internet only" sales division (running under a different name - I cannot recall what it was), but management incompetence ensured it's demise.

I've been a Jessops customer many times in the past, and must have put hundreds (if not thousands) of pounds over their counters (most recently a Sony NEX5N outfit in September.)

What goes around comes around, as they say.

-- hide signature --

>To err is Human. To really foul things up you need a computer.

dadada486 Forum Member • Posts: 67
Re: Jessops in admin.

"Administrator PricewaterhouseCoopers (PwC), appointed this week, said all 187 stores in the UK would shut at the end of trading on Friday."

Does this mean they're closing today? immediately? That's a bit sudden isn't it or am i reading this incorrectly?

chris_uk
chris_uk Contributing Member • Posts: 761
Re: Jessops in admin.

I read it to mean that they are probably all closed as of now!

Possibly their financial situation was much worse than expected when the administrators were appointed.

dadada486 Forum Member • Posts: 67
Re: Jessops in admin.

that's crazy...as someone looking for my next camera, i've been there so many time over the past month...frankly their prices aren't that different to those online...the only deals that are much cheaper are usually for grey imports....are we all grey import shoppers in here? Not to mention people here usually advise others to try out cameras in shops before any purchase.

David Rosser
David Rosser Veteran Member • Posts: 3,459
Re: Jessops in admin.

chris_uk wrote:

I read it to mean that they are probably all closed as of now!

Possibly their financial situation was much worse than expected when the administrators were appointed.

More details here .

-- hide signature --
 David Rosser's gear list:David Rosser's gear list
Panasonic Lumix DMC-LC5 Sony RX100 III Nikon D40 Fujifilm X-Pro1 Fujifilm XF 18mm F2 R +8 more
Big Ga Forum Pro • Posts: 18,606
Re: Jessops in admin.

David Rosser wrote:

chris_uk wrote:

I read it to mean that they are probably all closed as of now!

Possibly their financial situation was much worse than expected when the administrators were appointed.

More details here .

Hmmm. That is a bit sudden isn't it.

Maybe the vast bulk of the stock value is in goods (mainly cameras) that are still owned by the manufacturers, hence these want the stuff back, rather than it being sold off in a closeout sale.

??


dadada486 Forum Member • Posts: 67
Re: Jessops in admin.

Big Ga wrote:

David Rosser wrote:

chris_uk wrote:

I read it to mean that they are probably all closed as of now!

Possibly their financial situation was much worse than expected when the administrators were appointed.

More details here .

Hmmm. That is a bit sudden isn't it.

Maybe the vast bulk of the stock value is in goods (mainly cameras) that are still owned by the manufacturers, hence these want the stuff back, rather than it being sold off in a closeout sale.

??


that was what i was thinking, no chance of snatching up some good deals....and also that's a hell of a lot shop space available, particularly in prime locations (Oxford Street, Strand) all in one go...retailing really is in bad shape in this country... 

and i see little reason for it, particularly for cameras...

OP happysnapper64 Veteran Member • Posts: 5,417
Re: Jessops in admin.

I was in the market for a tripod just before christmas & looked in at Jessops but decided to go to a smaller chain Wilkinsons Cameras 100yds away. I picked up my tripod to-day. I feel if I had ordered from Jessops I would have been one of the many out of pocket.

-- hide signature --

lee uk.
There are old pilots, & there are bold pilots, but there are no old bold pilots.

 happysnapper64's gear list:happysnapper64's gear list
Canon EOS 5D Mark II Canon EOS 7D Sigma 150mm F2.8 EX DG OS Macro HSM Sigma 17-50mm F2.8 EX DC OS HSM Canon EF 24-105mm f/4L IS USM +6 more
ericN2
ericN2 Forum Pro • Posts: 16,845
Re: Jessops in admin.

It always gets said... "In recent years, it has been hit by increasing competition from supermarkets and internet retailers." ...

Has anybody thought.. there are really now only a mere handful of big stores remaining.. such as Currys/PC World... maybe LCE although they are not represented in many areas at all.. and who else  , of size ???
Has anybody thought (if there is any truth in what is said here somewhere that it is surprising that the camera market is so affected) ..   what then are the said "Supermarkets & Internet Retailers" NOW likely to do to the prices THEY've charged .. with hardly anybody now to compete with ??????

-- hide signature --

/eric
Staffordshire, UK

OP happysnapper64 Veteran Member • Posts: 5,417
Re: Jessops in admin.

ericN2 wrote:

It always gets said... "In recent years, it has been hit by increasing competition from supermarkets and internet retailers." ...

Has anybody thought.. there are really now only a mere handful of big stores remaining.. such as Currys/PC World... maybe LCE although they are not represented in many areas at all.. and who else , of size ???
Has anybody thought (if there is any truth in what is said here somewhere that it is surprising that the camera market is so affected) .. what then are the said "Supermarkets & Internet Retailers" NOW likely to do to the prices THEY've charged .. with hardly anybody now to compete with ??????

-- hide signature --

/eric
Staffordshire, UK

Hi eric. Good to hear from you again, hope you are well & best wishes for the new year. Yes I do wonder who is going to be next. Fortunately we have Wilkinsons Cameras near me, in Southport & Warrington. Just picked up a tripod from Wilkinsons that I ordered on Dec21st, having decided not to get it from Jessops!! Lucky me. I think Wilkinsons have 9 or 10 shops in the NW area, & I have had great service off them.

-- hide signature --

lee uk.
There are old pilots, & there are bold pilots, but there are no old bold pilots.

 happysnapper64's gear list:happysnapper64's gear list
Canon EOS 5D Mark II Canon EOS 7D Sigma 150mm F2.8 EX DG OS Macro HSM Sigma 17-50mm F2.8 EX DC OS HSM Canon EF 24-105mm f/4L IS USM +6 more
ericN2
ericN2 Forum Pro • Posts: 16,845
Re: Jessops in admin.

happysnapper64 wrote:

Hi eric. Good to hear from you again, hope you are well & best wishes for the new year. Yes I do wonder who is going to be next. Fortunately we have Wilkinsons Cameras near me, in Southport & Warrington. Just picked up a tripod from Wilkinsons that I ordered on Dec21st, having decided not to get it from Jessops!! Lucky me. I think Wilkinsons have 9 or 10 shops in the NW area, & I have had great service off them.

Hi Lee -

I've known of Wilkinsons for many years.. but they are a modest size group and not near me anyway so have never used them. But THEY are the kind that WILL survive I'm sure.. as such as they..and maybe like them, Mathers, and a few others, have always been as near you can get now to the old-type firms.
But I fear for Currys/PCW ..  I have one of each..both within 100 yards of each other on a local big Shopping Development site.. and ALL their shops have had big expense of a huge refurb over recent few years..but NOW in each case you go into either, there is FAR less stock and choice than even about 12 months ago. Too greedy of course - all these 'giants' have been the same - now it's coming home to roost..they must find it extremely difficult to cover huge running costs.. not so much different basically even with a lot of shops in general towns where they are in either Local Council owned shops or Developed sites - being aasked for huge Rents and Business Taxes which cripple them and at a time there is regularly decreasing available money about to spend.

Pity a lot of these local Councillors and Developers didn't take a stiff course in Economics I think !!

-- hide signature --

/eric
Staffordshire, UK

dadada486 Forum Member • Posts: 67
Re: Jessops in admin.

Those in London still have John Lewis. They reported a profit last year apparently. Their prices aren't that different to Jessops. Other than that, we have the small retailers. I hope their prices don't go up because of this.

ericN2
ericN2 Forum Pro • Posts: 16,845
Re: Jessops in admin.

dadada486 wrote:

Those in London still have John Lewis. They reported a profit last year apparently. Their prices aren't that different to Jessops. Other than that, we have the small retailers. I hope their prices don't go up because of this.

John Lewis in fact must surely now be one of less than a handful of good quality shopping Stores.. and in fact in very many things their prices and service can be exceptionally good for what you get in service also...
But they are not of course a CAMERA/Photo Store as such - and in my case and I bet many others.. there isn't one within a 50-mile radius....

-- hide signature --

/eric
Staffordshire, UK

Keyboard shortcuts:
FForum MMy threads