Re: E:62:10 Error code on RX100
tbcass wrote:
plutopup wrote:
I daresay the reason for "how few people have reported this error" is because the vast majority of users don't know about DPReview, wouldn't have a clue how to report it here nor where to report it on the internet. At best they probably went back to the place they bought the camera from.
Your reasoning is flawed. To begin with people are far more likely to complain about an problem than declare they have none. People on DPR is a good representative sample so if you count the number of people who own Sony cameras and post in the forums and compare that number with the number of people who say they have had the error you can then get a good idea of the percentage of people who have this error. Based on that I'd say the percentage is very small and the error is rare.
Example; If, hypothetically, 1,000,000 Sony cameras have been sold in the last 5 years and 1000 people have had the error that is only 1/10 of 1% which makes it rare. While 1000 might seem like a lot based on the total number sold it is not.
Over the past 29 years, I've used 12 different Sony cameras and camcorders and given 10-day tryouts to 3 others. I've never had any error codes on the screens. I've had only one major breakdown in any of them, which was caused by using the wrong kind of wet cleaning cassette, that the dealer sold me.
The "Sudden shutter death" issue with the three H5 cameras I had briefly, is the only other problem I've had with any of them, except for a couple of tape drives that lost their tracking alignment, after 3 and 5 years of hard, almost daily use (probably fixable by a repair shop, but they were outdated, so I didn't bother).
My current HX400V has been serving hard duty for almost four years now, with no glitches. No one has produced another model in that time, that comes even close to matching its performance, for both photos and videos. But I'm still hoping for one with its capabilities, that shoots 4K video.