650D: Disadvantage of replacing bad rubber grips? Locked
Call canon tech support.
Anybody has a 10 digit serial number on his T4i?
Please tell us from which dealer did you buy your T4i?
I bought my camera in Israel from the largest dealer in our country.
They were not aware of the problem at all.
Canon told to look for the number on the original box.
I found a 12 digit number that's not affected.
The number is totally different from the one with 10 digits on my camera.
I'll call them again to sort this out. The camera is for my son.
I do not want to see him allergic.
Can you verify you got a t4i and not a t2i or t3i with a switched label or serial number on the bottom?
for US and Puerto Rico
my Canon 60d sure beats using that ol' Petri 7s
I called one of the two service centres here in the UK yesterday. The man said that units are sent to Germany for repair. But when I asked how long that will take, he said he didn't know as I was the first case they'd had!
I'll take it in this coming week and keep you posted.
I took it in last Monday (13th) and it has come back today (21st). It is the same body I took in, not a new replacement. The parts replaced are as follows (sic):
TAPE, DOUBLE SIDE
COVER ASS'Y, FRONT RUBBER
TAPE, DOUBLE SIDE (GRIP)
COVER, GRIP HOLDING
The repair is imperceptible, and I'm happy. I've even entered the survey prize competition that was included!
Has anyone else managed to get the grips replaced within Brussels, or withing Europe?
I want to get mine replaced as well, but I tend to use my camera often and I wanted to see on average how long it takes for the replacement.
Thanks and good luck to everyone with this issue.
Bought mine when they first became available. It's part of the first batch from the recalled list of serial numbers. Still absolutely no problems with grips turning white, rash etc. My take is that canon is being overly cautious about the recall. Just thought I'd post this to let others know.
For those in Europe, or in Belgium, I just asked how long it will take to have the rubber replaced and they informed me 2 weeks roughly. I might take it in next week to get it over and done with I just hope they do a good job...
Just wanted to share with everyone that the replacement took just under 10 working days, seems to be a good job done, but I don't think anything can compare to factory standard.
This issue is handled by Canon as a recall issue. If a vendor still has a camera that has the bad rubber, you should either have the vendor replace it, or have Canon fix the problem.