650D: Disadvantage of replacing bad rubber grips? Locked

Started Aug 7, 2012 | Discussions
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DSHAPK Contributing Member • Posts: 782
Re: 650D: Disadvantage of replacing bad rubber grips?

Call canon tech support.

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dgzakin New Member • Posts: 18
Re: 650D: Disadvantage of replacing bad rubber grips?

Anybody has a 10 digit serial number on his T4i?

John Usa Regular Member • Posts: 202
Re: 650D: Disadvantage of replacing bad rubber grips?

dgzakin wrote:

Anybody has a 10 digit serial number on his T4i?

Please tell us from which dealer did you buy your T4i?

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dgzakin New Member • Posts: 18
Re: 650D: Disadvantage of replacing bad rubber grips?

I bought my camera in Israel from the largest dealer in our country.
They were not aware of the problem at all.
Canon told to look for the number on the original box.
I found a 12 digit number that's not affected.
The number is totally different from the one with 10 digits on my camera.
I'll call them again to sort this out. The camera is for my son.
I do not want to see him allergic.

matthias jurisch
matthias jurisch Contributing Member • Posts: 960
all of my EF-S lenses have turned white...

...love that freebe L look...

DSHAPK Contributing Member • Posts: 782
Re: 650D: Disadvantage of replacing bad rubber grips?

Can you verify you got a t4i and not a t2i or t3i with a switched label or serial number on the bottom?

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Stakeouttoo
Stakeouttoo Contributing Member • Posts: 898
Re: 650D: Disadvantage of replacing bad rubber grips?
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Mustafa Senior Member • Posts: 1,307
Re: Registering beforehand or not; Re: 650D: Disadvantage of replacing bad rubber gri

Mustafa wrote:

I called one of the two service centres here in the UK yesterday. The man said that units are sent to Germany for repair. But when I asked how long that will take, he said he didn't know as I was the first case they'd had!

I'll take it in this coming week and keep you posted.

I took it in last Monday (13th) and it has come back today (21st). It is the same body I took in, not a new replacement. The parts replaced are as follows (sic):

TAPE, DOUBLE SIDE
COVER ASS'Y, FRONT RUBBER
TAPE, DOUBLE SIDE (GRIP)
COVER, GRIP HOLDING

The repair is imperceptible, and I'm happy. I've even entered the survey prize competition that was included!

sverts New Member • Posts: 3
Re: Registering beforehand or not; Re: 650D: Disadvantage of replacing bad rubber gri

Hi,

Has anyone else managed to get the grips replaced within Brussels, or withing Europe?

I want to get mine replaced as well, but I tend to use my camera often and I wanted to see on average how long it takes for the replacement.

Thanks and good luck to everyone with this issue.

dbannerz71 Junior Member • Posts: 28
No problems so far...one of the "bad ones"

Bought mine when they first became available. It's part of the first batch from the recalled list of serial numbers. Still absolutely no problems with grips turning white, rash etc. My take is that canon is being overly cautious about the recall. Just thought I'd post this to let others know.

Eric

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sverts New Member • Posts: 3
Re: Registering beforehand or not; Re: 650D: Disadvantage of replacing bad rubber gri

For those in Europe, or in Belgium, I just asked how long it will take to have the rubber replaced and they informed me 2 weeks roughly. I might take it in next week to get it over and done with I just hope they do a good job...

sverts New Member • Posts: 3
Re: Registering beforehand or not; Re: 650D: Disadvantage of replacing bad rubber gri

Just wanted to share with everyone that the replacement took just under 10 working days, seems to be a good job done, but I don't think anything can compare to factory standard.

recdiy New Member • Posts: 1
Re: 650D: Disadvantage of replacing bad rubber grips?

Hi, after almost 1 year still affected cameras on the market !

Read more about 650D rebber grips issue

Olga Johnson MOD Forum Pro • Posts: 22,429
Thread is being locked

This issue is handled by Canon as a recall issue.  If a vendor still has a camera that has the bad rubber, you should either have the vendor replace it, or have Canon fix the problem.

-- hide signature --

Olga

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