NX20 Freezing (not the lock up issue)

4. Samsung NX200/20 - slow processing times in launch firmware - unnecessarily large RAW files. Still confused as to why the RAW files are so large given the sensor size.

12 bits * 20 MP = 30 MB, plus embedded JPEG, etc. They just don't compress them, or not much. Other manufactures use lossless or slightly lossy compression to cut them back 2 or 3 times. I would like to see some more compression too.

That said, I have enjoy the Fuji x100, NEX 5n and NX20 even with these flaws as they all offer different excellent functionality in their respective areas.

I agree completely!

Eric
--
I never saw an ugly thing in my life: for let the form of an object
be what it may - light, shade, and perspective will always make it
beautiful. - John Constable (quote)

See my Blog at: http://www.erphotoreview.com/ (bi-weekly)
Flickr Photostream: http://www.flickr.com/photos/28177041@N03/ (updated daily)

I couldn't agree more, if I hadn't come here I wouldn't have known about the firmware update, and though I would have tried the things I did, I would have taken the camera back right off.

The issues seem to be settling down, which is ironic in that the replacement camera has arrived. Which of course means I have to flash the memory again, and get everything set up for a third time.

I just can't keep it on in between shooting, and under normal conditions I don't shoot as often back to back as I did... but if I'm doing a 15-21 shot HDR landscape Panorama then I don't the camera to crap out in the middle... and my NX11 (which was 1.1) never had a single issue. I took 380 pictures last Saturday and never had a single issue.

For me this issue could have been minimized by three things.

1. Samsung showing more support for the system in a logical way... ie $1000 prime lens (as good as they may be) for camera's that seem to be designed for JPG over RAW shooting in mind. And Reps that don't say... oh you don't need a 400mm Lens with the new mobile app and the NX20 you can just move the camera closer.. (that was actually said to me) (this works so as you are in a situation were you don't really need a 400mm) This left me really iffy on Samsung's future dedication.

2. Sales rep that are up to date on a camera that they "really like, and is an awesome little camera" As I said I flat out stated I wasn't comfortable about the performance of the camera, and he didn't say a word. (the new firmware was 5 days old at this point, so I kinda could understand) Mentioning the firmware or suggesting one of the multi-lens deals they had on other cameras, when I said I wasn't married to the system, instead of you don't need a DSLR. T3i, T4i, D3200, D5100 all had body, kit and 200-300mm zooms deals for the same price.

3. Producing a camera that doesn't border on frustrating to use in it's base form. I should have to be going through all this crap. The NX11 had a poor buffer and was complained about, the NX200 had a poor buffer and was complained about... instead of giving me cutesy menu's I don't need, why not give me enough buffer to get at least 2-3 seconds of shooting at 3fps. Or the ability focus on the next shot. Or not make me wise that Olympus and Panasonic were using a APS-C censor. (seriously I really with we could breed the OM-D with the NX-20.)

It would have also been much simpler if I hadn't traded in my NX11. Other then a second batter, I couldn't see a reason to have both. I'd just get my money back, but the new sensor is nice with noise, (compared to the NX11) and I love the new 18-55mm lens. Focusing inside 8cm is brilliant.

Ok I thought I'd give a bit of an update.

The replacement camera came in today, and wanted to compare it to my experiences with the first one...

When I used my transcend card originally I got 2 shots and then the third would lock up the camera. With the new camera that didn't happen, this suggests that the camera was old, or new camera's are shipping with the updated firmware. I did the firmware update just to be sure and shooting in single shot with the Transcend card I was happy to shot at about 1.5-1.75 seconds between shots with no prolonged lock ups over 20 shots (there was a 2 second delay on shot 4 but I think that is the buffer filling). With the old camera I could get 3 shots and then I'd start having slow downs, but I could keep shooting every 2 seconds or so. With a new Sandisk Extreme 30mb/s card it's basically 1.25-1.5 seconds between shots, it's now just as fast as my NX11 (give or take). If you turn on a 1 second quickview and if the processing message didn't appear you'd never notice. Ran off 20 shots with no issues.

This gives some credibility to the other camera being defective. So to the other that are having significant lock ups with the NX20, one look at getting a Sandisk or comparable card that is heat resistant, with a good write speed. Also if you notice that you are getting really bad write times, like taking 3-4 shoot and having a wait of several seconds then you may consider getting a replacement. I can say that the new camera out of the box is 10 times better preforming then what I had 5 days ago.

My camera locks up in playback mode when it is retrieving about 50 raw files to show at once. Message says processing but could never wait long enough so removed battery. I suppose it is retrieving them but those files are huge.
--
'I am no Einstein' Einstein

I put the 32 gb card from my nx20 into my nx200 and the same thing happened when I tried to get into tile view in playback. Processing message was on until battery removal. An 8 GB card with only JPEGs responded immediately in nx 20. Problem is file size with large number of raw files. That is the only instance of lockup in my cameras.
--
'I am no Einstein' Einstein

Gordon Peffer wrote:

My camera locks up in playback mode when it is retrieving about 50 raw files to show at once. Message says processing but could never wait long enough so removed battery. I suppose it is retrieving them but those files are huge.
--

Same experience with my NX200. What's irritating for me is I have a habit of using the top scroll wheel from a previous camera to go backwards in review mode. Gotta break that habit!

Getting tired of removing that battery. I would otherwise rarely use the tile view. For now my solution is to keep uploading, then deleting photos from the card more frequently.

The problem comes up for me. Initially i think my gear is getting old and reluntant to work, like me.

I find this post and replace the SD card. The gear becomes my new born baby.

Interesting, as a new NX20 is on the way to me. Have not read all but do not use RAW, will get a new large card, and only original batteries (the one from NX10). Never had such problems with my NX cameras apart from trying a problem card from a Ricoh in NX500 and had to replace battery to start up (stupid I guess). Other things I should be aware of before using the NX20?

eilivk wrote:

Interesting, as a new NX20 is on the way to me. Have not read all but do not use RAW, will get a new large card, and only original batteries (the one from NX10). Never had such problems with my NX cameras apart from trying a problem card from a Ricoh in NX500 and had to replace battery to start up (stupid I guess). Other things I should be aware of before using the NX20?

Yes. At you know, shooting RAW will slow down the NX20 a lot.

The diopter dial is very loose and you have to adjust it whenever you feel the viewfinder is not sharp enough. But it is normal as far as I know.

And it sometimes focuses at the background. Maybe it is my fault.

Nothing else from my experience.

Faith Yeung wrote:

eilivk wrote:

Interesting, as a new NX20 is on the way to me. Have not read all but do not use RAW, will get a new large card, and only original batteries (the one from NX10). Never had such problems with my NX cameras apart from trying a problem card from a Ricoh in NX500 and had to replace battery to start up (stupid I guess). Other things I should be aware of before using the NX20?

Yes. At you know, shooting RAW will slow down the NX20 a lot.

The diopter dial is very loose and you have to adjust it whenever you feel the viewfinder is not sharp enough. But it is normal as far as I know.

And it sometimes focuses at the background. Maybe it is my fault.

Nothing else from my experience.

Thanks! I do not use RAW, one problem less. Hope it is as good as my NX10, no problems there. Same battery, guess I can use the same card too. Guess my use is not very demanding, mostly stills and not too many with a good EVF. A bit disappointed by the NX500 screen in bright light.