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iPad 3 won't sync photos.

Started Apr 17, 2012 | Discussions
OvinceZ
OvinceZ Senior Member • Posts: 2,756
iPad 3 won't sync photos.

Talk about frustrating and disappointing. New iPad doesn't sync all photos or albums. This isn't only my problem as others are equally disappointed with the tablet. I have the iPad 1 & 2 as well but bought the latest for the better screen resolution and more accurate colours. Tried several 'fixes' to no avail. Wireless transfer apps don't work, either. I ended up with photos mixed up in different folders which was totally unacceptable so had to delete all albums and photos.

Some blame iTunes which seems to be the problem. I dislike having to sync through iTunes as it is a royal pain at the best of times.

If Samsung releases their 11.6 inch Galaxy tablet I will buy that. The iPad 3 will be returned because I can't use it to show people my photos.

Vince

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Uwe Steinmueller
Uwe Steinmueller Veteran Member • Posts: 3,414
Re: iPad 3 won't sync photos.

Yes iTunes can have issues with synching.

Where do you sync from?

a) if iPhoto then I have no advice

b) If from folder then you may remove the folder "iPod Photo Cache" inside that folder and see what happens. It will get build new.
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seeblue Senior Member • Posts: 1,770
Re: iPad 3 won't sync photos.

You don't have to use iTunes. Try syncing via iCloud (just don't use both).

Menneisyys Senior Member • Posts: 1,458
Re: iPad 3 won't sync photos.

Give a try to alternative image viewers with direct iTunes File Sharing transfer (read: no need to use the Photos tab to sync).

For example, Photo Manager Pro ( http://itunes.apple.com/app/photo-manager-pro/id393858562?mt=8 ) , as of version 4.0.4, my favorite slideshow app, has the following advantages over the stock Photo:

  • NO size increase because of the added uncompressed thumbnails the stock Photos uses

  • full EXIF display

  • support for terrain / hybrid view (via GPS)

  • sorting images by date(!) / name

The disadvantages:

  • no access from lock screen (of course)

  • can't display all images on full map, as opposed to Photos. (Can only show the position of individual images, one-by-one)

OvinceZ wrote:

Talk about frustrating and disappointing. New iPad doesn't sync all photos or albums. This isn't only my problem as others are equally disappointed with the tablet. I have the iPad 1 & 2 as well but bought the latest for the better screen resolution and more accurate colours. Tried several 'fixes' to no avail. Wireless transfer apps don't work, either. I ended up with photos mixed up in different folders which was totally unacceptable so had to delete all albums and photos.

Some blame iTunes which seems to be the problem. I dislike having to sync through iTunes as it is a royal pain at the best of times.

If Samsung releases their 11.6 inch Galaxy tablet I will buy that. The iPad 3 will be returned because I can't use it to show people my photos.

Vince

OvinceZ
OP OvinceZ Senior Member • Posts: 2,756
None of the suggestions work for me.

I have wasted days trying to upload all my photos. I persist because the photos look great on it. I also solve computer problems myself with help via Google. Nothing works for me. Wireless apps won't sync either. A waste of money buying them. talk about frustrating. It becomes lunacy to keep trying over and over to solve this problem.

I curse Apply and their user unfriendly iTunes. What a travesty to need that wretched software. Apple might make huge profits but they are losing me as a customer.

Vince

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pavi1 Veteran Member • Posts: 6,869
Re: None of the suggestions work for me.

Camera connect. It takes seconds to put pics on IPad. Never need to sync. Delete and put new pics as often as I like. Just like taking pics from my computer and putting them on yours. Not sure why anyone would want to make it more complex than copy to sd, import to iPad.

OvinceZ wrote:

I have wasted days trying to upload all my photos. I persist because the photos look great on it. I also solve computer problems myself with help via Google. Nothing works for me. Wireless apps won't sync either. A waste of money buying them. talk about frustrating. It becomes lunacy to keep trying over and over to solve this problem.

I curse Apply and their user unfriendly iTunes. What a travesty to need that wretched software. Apple might make huge profits but they are losing me as a customer.

Vince

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Everything happens for a reason. #1 reason: poor planning
WSSA #44

Najinsky Veteran Member • Posts: 5,739
Re: iPad 3 won't sync photos.

It wasn't clear from your post if you wanted help or were just venting your frustration and announcing you are dumping Apple.

I you need help you should provide a bit more information. Are you using Mac or Windows? Are you trying to sync from a photo app (on the computer) or a folder of images? What specifically isn't working?

There are lots of help documents available here:

http://www.apple.com/support/ipad/

And for syncing photos this is the main article:

http://support.apple.com/kb/HT4236

To sync photos from a Mac or Windows PC to your device using photo applications:

  • Make sure you have the latest version of iTunes installed.

  • In iTunes, select your device's icon in the Devices list on the left.

  • Click the Photos tab.

  • Choose "Sync photos from."

  • On a Mac, choose iPhoto or Aperture from the pop-up menu.

  • On a Windows PC, choose Photoshop Album or Photoshop Elements from the pop-up menu.

Note: Some versions of Photoshop Album and Photoshop Elements don't support collections. You can still use them to sync all your photos.

  • Click Apply.

To sync photos from a folder on your hard disk to your device

  • Drag the images you want into a folder on your computer. If you want images to appear in separate photo albums on your device, create folders inside the main folder and drag images into the new folders.

  • In iTunes, select the device icon in the Devices list on the left.

  • Choose "Sync photos from."

  • Select Choose Folder from the pop-up menu and choose your main image folder.

  • Click Apply.

If you want to sync all your photos, enable the option for "All photos, albums, events, and faces." If you want to sync photos from only some albums, events, or faces, enable the option for "Selected albums, events, and faces" and then select the albums you want. If syncing on a Mac with iPhoto version 6.0.6 or later, you may enable the option to "Include videos" to sync videos directly from iPhoto to your device. (Requires iOS 3.0 or later).

Which part of the above is failing, and what are the symptoms?

OvinceZ wrote:

Talk about frustrating and disappointing. New iPad doesn't sync all photos or albums. This isn't only my problem as others are equally disappointed with the tablet. I have the iPad 1 & 2 as well but bought the latest for the better screen resolution and more accurate colours. Tried several 'fixes' to no avail. Wireless transfer apps don't work, either. I ended up with photos mixed up in different folders which was totally unacceptable so had to delete all albums and photos.

Some blame iTunes which seems to be the problem. I dislike having to sync through iTunes as it is a royal pain at the best of times.

If Samsung releases their 11.6 inch Galaxy tablet I will buy that. The iPad 3 will be returned because I can't use it to show people my photos.

Vince

wildwilly
wildwilly Senior Member • Posts: 1,297
+1

The CCK works for me and works well!

-- hide signature --

John

Semper Fi!

Hulamike
Hulamike Senior Member • Posts: 2,810
Not only that but

You can connect your iphone to ipad with the kit to transfer video shot on the iPhone. Video doesn't transfer on the cloud and Dropbox doesn't allow you to add them to albums for editing. $40 from Photojojo.

Uwe Steinmueller
Uwe Steinmueller Veteran Member • Posts: 3,414
Re: iPad 3 won't sync photos.

I use sync from folders (about 5,000 images) to multiple phones and iPads. But often the . But the "iPod Photo Cache" often get corrupt and then the images are in bad folders.

Has anybody an idea how to solve this without deleting the "iPod Photo Cache"?
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NEX-7 Field Report: http://t.co/qUI5zncN

Najinsky Veteran Member • Posts: 5,739
Re: iPad 3 won't sync photos.

Uwe Steinmueller wrote:

I use sync from folders (about 5,000 images) to multiple phones and iPads. But often the . But the "iPod Photo Cache" often get corrupt and then the images are in bad folders.

Has anybody an idea how to solve this without deleting the "iPod Photo Cache"?

The common denominator between you and the OP is multiple target devices. Photos synced via iTunes are optimised for the target device, which is what the cache is (I'm sure you know all this, but I'm including for completeness).

I used to sync from Aperture and it created the cache in a hidden folder, but when I had multiple targets I noticed I had multiple caches which seemed to work fine.

I'm thinking your targets are getting different optimisations in the same folder cache leading to corruption, quite possibly a bug.

In terms of a work around:

a) use different folders for different targets, so each device has its own folder of images and cache. Perhaps a pain, depending on how you're populating your image folders, but if you are still using Aperture, a simple export script/Automator could be used to export the selected images to multiple folders. If this resolves it, it virtually confirms the bug so file a bug report so it gets resolved.

b) I use iPhoto to hold small jpegs for syncing and sharing. After I've processed the images in Aperture, I export the nice ones in an iPad friendly size and then import them to iPhoto. I then let iTunes sync with iPhoto. This gives a lot of flexibility as an image can appear in multiple albums and I can use faces and places without clogging up Aperture. You can also leave the files as referenced (don't copy to library) if you want to maintain your current image folder.

My thinking is syncing through iPhoto will maintain the cache in the hidden directory rather than the image folder, which seems less prone to corruption with multiple targets.

-Najinsky

Jez EMIN Forum Member • Posts: 61
Re: iPad 3 won't sync photos. - THE SOLUTION....
1

OvinceZ wrote:

Talk about frustrating and disappointing. New iPad doesn't sync all photos or albums. This isn't only my problem as others are equally disappointed with the tablet. I have the iPad 1 & 2 as well but bought the latest for the better screen resolution and more accurate colours. Tried several 'fixes' to no avail. Wireless transfer apps don't work, either. I ended up with photos mixed up in different folders which was totally unacceptable so had to delete all albums and photos.

Some blame iTunes which seems to be the problem. I dislike having to sync through iTunes as it is a royal pain at the best of times.

If Samsung releases their 11.6 inch Galaxy tablet I will buy that. The iPad 3 will be returned because I can't use it to show people my photos.

Vince

Hi Vince,

I totally feel (felt) your pain.

I am very new to Apple, thinking they were everything Microsoft are not (I'm very PC literate) and for me too I have had nothing but extreme frustration since purchasing the iPad 3, which had never been present in me with technology before - well, not since the Windows 3.1 days....

Thanks to your message, I spent 4.5hrs of my Saturday on the phone alone trying to sort this out with Apple technical Support......

We finally got there.......

In my case, my photos weren't syncing because of their longest length being greater than 3000 pixels (this has very recently been documented by Apple as a known issue).

Delete your images off your iPad, Make sure you delete the iPod cache folders in all your photo folders you wish to sync and have done so in the past, and resize your images on export (using Lightroom, say) - limiting their longest size to no greater than 3000 pixels.

I'm confident this will work for you.

If that doesnt, it might be worth you deleting your iCloud account as this has been the issue for others as well (see Apple support forums on Apple's website).

But definitely the 3000 pixel limitation is the first port of call.

I do thank you for your post because if I hadn't read it, okay, I didn't get to do any of the things I wanted to do yesterday but i did solve ONE BIG iPad issue that nearly had me, like you, want to return it to them, had i not solved this yesterday, I would still be a very, very disgruntled Apple user.

Hope that helps.

Let us know how you get on.

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Kind regards,

Jez EMIN
http://www.jezemin.com

OvinceZ
OP OvinceZ Senior Member • Posts: 2,756
Camera connect adaptor.

I have had the camera connect adaptor plus the SD card adaptor. Haven't used either until today. I can upload photos with it but am wondering if I can upload albums. That would solve the problem if it would.

Thanks for the suggestion.

Vince

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Uwe Steinmueller
Uwe Steinmueller Veteran Member • Posts: 3,414
Re: iPad 3 won't sync photos.

Thanks for your thoughts.

I likely will clear the cache when I sync photos.

Uwe
--
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Menneisyys Senior Member • Posts: 1,458
Re: iPad 3 won't sync photos. - THE SOLUTION....

Strange - my 12 Mpixel 4:3 (meaning 4000*3000) P300 pics were all synced w/o problems to Photos on my iPad 3...

Nevertheless, if you do want to sync huuuge images to your iPad, go for third-party apps like Photo Manager Pro ( http://itunes.apple.com/app/photo-manager-pro/id393858562?mt=8 ), which doesn't have size restrictions (and save a LOT of storage as it doens't increase the image file size with uncompressed thumbnail / preview data, unlike the stock Photos & iTunes combo.)

Jez EMIN wrote:

In my case, my photos weren't syncing because of their longest length being greater than 3000 pixels (this has very recently been documented by Apple as a known issue).

OvinceZ
OP OvinceZ Senior Member • Posts: 2,756
Not good enough for me or Apple.

Photography is a huge hobby for me. I shoot with 3 DSLRs and do heaps of panoramas. I want a device I can show large photos on.

The majority of my photos would be fine if under 3000 pixels wide but many would not. This is a totally unacceptable restriction for me.

I have visited the local Apple store twice and no one knew of any sync problems. I would have to conclude they don't read the internet or have been instructed to say they haven't heard of this problem.

My frustrations continue and there is no solution in sight. What a total waste of my time. This is not at all what someone should have to endure trying to get his new device to work properly.

Vince

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OvinceZ
OP OvinceZ Senior Member • Posts: 2,756
iPad 3 won't read photos copied to SD card.

I can put photos taken from my Canon D60 camera to the iPad using the camera connector but it will not read photos copied from my computer.

It copies the original camera photos. However, the iPad won't sync photos that are too large. I had a few panoramas show up as thumbnails but were blank when I clicked on them. Talk about frustrating. More time wasted.

Vince

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Jez EMIN Forum Member • Posts: 61
Re: Not good enough for me or Apple.

OvinceZ wrote:

Photography is a huge hobby for me. I shoot with 3 DSLRs and do heaps of panoramas. I want a device I can show large photos on.

The majority of my photos would be fine if under 3000 pixels wide but many would not. This is a totally unacceptable restriction for me.

I have visited the local Apple store twice and no one knew of any sync problems. I would have to conclude they don't read the internet or have been instructed to say they haven't heard of this problem.

My frustrations continue and there is no solution in sight. What a total waste of my time. This is not at all what someone should have to endure trying to get his new device to work properly.

Vince

Well,

I tried to help but it sounds like you're too frustrated to accept the solution. You want it to do what you want it to do.

Any device has resolution limitations. If you asked me to email you an image to view on your screen would I send you a 21mp one ?

We also downsize images for viewing on the web.

The iPad 3 has a resolution of 2048 x 1536 and the restriction of the 3000 limit is something to live with.

If you are into pixel peeping or are simply too lazy to run a batch resize across your images (or rather have your computer run a batch resize while you relax) then you clearly have the wrong product for your needs and should go get something else that'll take anything you want to throw at it.

Also, why the need to upload 1000s of images ?? Ask yourself really why.

I too have gotten frustrated with this device but at some times it has been my own lack of knowledge about the product.

I don't work for Apple at all (though at times it seems like I ought to !).

iTunes isn't as bad as everyone makes out (including me when I first starting using it about 2 weeks ago).

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Kind regards,

Jez EMIN
http://www.jezemin.com

OvinceZ
OP OvinceZ Senior Member • Posts: 2,756
Re: Not good enough for me or Apple.

Hi Jez,

I appreciate your going to some trouble to get your photos uploaded. However, I prefer to have my reduced originals on my iPad. When I use the camera connecter I can upload full size photos from my 60D which uses a SD card. I haven't got a connector that handles CF cards but I have seen them online. iPad won't read photos I copy to the SD card from my computer. Maybe I am doing something wrong but I tried plenty of things to eliminate possibilities. It definitely won't upload albums which is a pity. Curse Apple for these restrictions. It should be easy to upload photos and files to our devices. We shouldn't have to call them or search the internet for solutions. Consumers would be screaming if this happened with things like cars, TVs, etc.

So the iPad can display photos larger than 3000. My iPad 1 and 2 do. So why shouldn't the iPad 3? There is something wrong with iTunes and it is stuffing up the sync process. I don't want to reduce my photos even further just to get them on my iPad. I like to be able to zoom in on flowers and faces to see more detail. That is part of why I have high Mp cameras. It is also why I do panoramas. No point showing them to people if I can't see plenty of detail.

Who cares what each of us puts on his devices? That should concern no one else. The point is whether we can upload what we want or not. So far the iPad disappoints and frustrates me but I persist because I like the colours and detailed display. If another product comes out that is superior I will most definitely buy that.

Vince

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Jez EMIN Forum Member • Posts: 61
Re: Not good enough for me or Apple.

Hi Vince,

I hear what you're saying. In fact, believe it or not, I am at the point with my iPad 3 where Apple are allowing me one more extra day before I must return it. It's what they call the "remorse" period.

Trust me, I'm hearing what you're saying, and I too have to decide whether to risk hanging on to this device or returning it as well.

I'm new to Apple and IPads and to be honest the apps I want to use it for specifically, aren't working 100%. They don't seem ready.....

I bought the iPad for client presentations and currently , my iPad doesn't list my photos in the order I wish them to be viewed in. I thought iPhotos cured this, but I was wrong. So for me this is becoming my deal-breaker.

If I return it though, a) I'm sure given time Apple will fix this all with a firmware update, and b) what to use in its place in the meantime ?? (I wanted the iPad also for tethered photography as I'm doing a fair bit of real-estate work). I do like Android, but I'm detecting that I'd be a bit early for that party as well.

Seems like being between a rock and a hard place......

I'm close to returning it.

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Kind regards,

Jez EMIN
http://www.jezemin.com

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