Memory card physically broken - anyone successfully use a fix-it company you'd refer? Locked

Started Jul 20, 2011 | Discussions
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RussAdams Contributing Member • Posts: 831
Memory card physically broken - anyone successfully use a fix-it company you'd refer?

I dropped a friend's Sony memory stick and damaged a corner of the chip... sigh.

Now none of my readers recognize the chip.

Anybody have a positive experience with a data recovery company?

Software is not going to work as I can't even read the chip.

Thanks!

Russ

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OP RussAdams Contributing Member • Posts: 831
Re: Memory card physically broken - anyone successfully use a fix-it company you'd re

Photos of the broken chip:

Edge

Back

Front

It was in a Portable Storage Device and I dropped it from about 2 feet off the ground while it was in the process of downloading to the harddrive. 1 in 6 chance of hitting the chip, so it did.

The harddrive appears to be completely undamaged amazingly enough. Even though it was writing and spinning when it landed.

It's hard to see the actual damage. One corner is bent on the opposite end from the contacts.

Thanks!

Russ

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vstp New Member • Posts: 2
Re: Memory card physically broken - anyone successfully use a fix-it company you'd re

Hi, I think this may help you a lot.

About 4 years ago I had a similar situation where my memory stick was physically damaged when I brought it in for a shop to transfer some photos onto a disc. The shop person must of accidentally dropped it and stepped on it. Anyway, all our photos on it from our recent trip in Asia were lost and we were very sad about it.

We looked around for many ways to get our photos back but almost all the solutions were just software data recovery if you accidentally wiped or reformatted your card etc... which was all no use to us.

About 4 years passed we sort of forgot about it until recently cleaning the drawers we saw the memory card and i returned searching just for interest and I found a company called Recoverfab based in Germany. There website is here: http://recoverfab.com

At the same time I found a few others but they were all so expensive (in Australia). Recoverfab has very good prices in comparison. So eventually I posted it to Recoverfab and about a week later, they replied saying they recieved our memory stick. Then about 2 days after that they said it was fixed and even had a photo preview of all the recovered photos!

I actually couldn't believe it that I thought something like this would be lost forever but it was recovered. I'm so happy that I discovered them.

So yea, give Recoverfab a try!

I hope this helps, I know how you feel!

OP RussAdams Contributing Member • Posts: 831
348 Euro - Ouch! Anybody have a less expensive solution?

vstp wrote:

Hi, I think this may help you a lot.

I found a company called Recoverfab based in Germany. There website is here: http://recoverfab.com

So yea, give Recoverfab a try!

Thank you for the referral! Glad to hear they worked for you. It seems these places all charge for the size of the memory chip, not for the size of how much they are actually able to recover.

Unfortunately for me this is a 16 gb chip... which they price at 348 € which is FIVE HUNDRED US dollars!

Ouch.

Anybody know anyone with less expensive prices?

Russ

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OP RussAdams Contributing Member • Posts: 831
Re: 348 Euro - Ouch! Oops - only 8 gig, or 248 Euro...

Sorry!

I just checked the card and it's only 8 gig. 248 EUR or about 350 USD.

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Nikon1977 Contributing Member • Posts: 515
Re: 348 Euro - Ouch! Oops - only 8 gig, or 248 Euro...

Just curious, have you tried reading the card in different devices, such as a card reader, a camera, etc? Also, can you tell if the pins are okay? I'm sure you know the duo card can be placed into a memorystick adapter also.

vstp New Member • Posts: 2
Re: 348 Euro - Ouch! Oops - only 8 gig, or 248 Euro...

haha, thats good then.

I find the pricing much better than many others I've found. I'm from Australia and only very few companies have similar services and from what I've researched, they charge around $600 minimum.

So I highly recommend Recoverfab!

OP RussAdams Contributing Member • Posts: 831
Re: 348 Euro - Ouch! Oops - only 8 gig, or 248 Euro...

Nikon1977 wrote:

Just curious, have you tried reading the card in different devices, such as a card reader, a camera, etc? Also, can you tell if the pins are okay? I'm sure you know the duo card can be placed into a memorystick adapter also.

Sorry Nikon! Somehow my reply to this never got posted. I must have done something bad!

Yes, I've tried several different devices in my attempts to read the card. 3 or 4 readers. My Sony A700. My Sony laptop. All of them just don't recognise that I've even inserted a card.

A Sony Duo is a memory stick... so I don't know what you mean by 'placed into a memory stick adapter'? Also it has contacts, not pins, and they do look fine. It's the opposite corner from the pins that got crunched.

Russ

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OP RussAdams Contributing Member • Posts: 831
Re: 348 Euro - Ouch! Oops - only 8 gig, or 248 Euro...

vstp wrote:

haha, thats good then.

I find the pricing much better than many others I've found. I'm from Australia and only very few companies have similar services and from what I've researched, they charge around $600 minimum.

So I highly recommend Recoverfab!

Wow, again my apologies! I could have sworn that I replied to these posts, but obviously not.

Thank you for the recommendation vstp!

Russ

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supplemango New Member • Posts: 1
It's not as expensive for individuals

Hi,

The photos at the top of this post are a good match for the bend that occurred in my SDHC card when it bent when I was putting into an sdcard reader. (some of the pins detached from the circuit board and the plastic cover popped open).

The card was unreadable in multiple readers, and of course had the most important photos of my life on them (from my wedding)...

Anyway - thanks to this thread (and others) for pointing out recoverfab , who were able to get me back my photos and videos from a physically broken sdcard.

About the pricing, it's cheaper than the above for individuals, the mercantile rate is for corporate customers I think. (The YouTube videos they have show that they do a lot of delicate and complicated work to recover your data - plus I'm pretty sure there's no charge if they can't get it back).

What your photos are worth will differ from person to person, and the photos / data you have, but more me - they were almost priceless.

So here's a +1 recommendation for recoverfab when you have a broken memory card.

Cameron.

Snapperfish01 New Member • Posts: 1
Re: It's not as expensive for individuals

Another +1 for the guys at www.recoverfab.com.

My nightmare began when the sandisk extreme pro 32gb
Cf card I was using decided to stop functioning midway through an event I was covering, the message on the camera read please format card as it is not compatible!

I first tried reading the images from my sandisk cf card reader attached to my laptop, the card was not recognised, I then tried reading the card in the camera linked with the USB cable, no joy here either.
I then tried the sandisk recovery pro software but I was still unable to access the data on the card.

I then hit the Internet to research memory card repair/data recovery, I found nothing UK based then I came across recoverfab, I was really impressed by their professionalism and good reviews online.
Seeing that there is no charge if they are unable to access the images I felt there was nothing to loose.
I should have had more faith as they were able to recover the images the day after receiving the card!

Big thanks to recoverfab, they well and truly deserve there good reputation.

mapardo New Member • Posts: 1
Re: Memory card physically broken - anyone successfully use a fix-it company you'd refer?

My girlfriend and I were on vacation and I accidentally dropped my camera into the ocean.  My SD card with all the pictures on it was in the camera at the time, and although I tried a bunch of different card readers, my laptop couldn't recognize the card after that.  I researched several different data recovery companies and decided to go with a company called Recoverfab.  Most of the companies I contacted either couldn't give me a definite price quote without me mailing in the card first, or the price they gave me was well above what I could afford.  Recoverfab has all their prices listed on their website (it depends on the size of the card), and their deal was the most cost-effective I could find.  After I described what had happened in an email, the owner replied right away and said there was a good chance that my data could be recovered.  I mailed in my card, and within a few days all my pictures had been recovered!  They don't ask for payment unless recovery is successful, and I was able to view thumbnails of some of the photos to satisfy myself that they had been recovered properly.  I'd definitely recommend this company, both for their reasonable pricing and the speed of their process.

donaldsc Veteran Member • Posts: 3,446
Re: 348 Euro - Ouch! Oops - only 8 gig, or 248 Euro...

You need to define how much your pictures are worth and how much they mean to you.  Then make a decision.

-- hide signature --

Don

Moxi
Moxi Regular Member • Posts: 238
Re: Memory card physically broken - anyone successfully use a fix-it company you'd refer?

Hi there

I don’t know if you have resolved your problem with your broken memory card.

I don’t know how the sticks are build in comparison to the SD cards.

I had a bit broken out from my SD card, no reader or computer did accept it therefore any retrieving software could not work either.

The card was a 16GB Kingston, and I thought of throwing it out but…

I took a 64MB old Sandisk card shaved one welded (glued) side off until I could open it like a sandwich, took out the chip, did the same with the broken card took the 16GB chip and placed it into the Sandisk put a little dot of superglue onto it so it kept together and without much hope tried it and PRESTO it did work and I could retrieve all my images.

I have kept this process on pictures but are in progress of getting a new computer and have to resort the pictures so it will take a while to re-find them.

If your problem is not solved so far and you are interested I will have a look and find the images for you.

Moxi, Australia

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gornic New Member • Posts: 1
Re: Memory card physically broken - anyone successfully use a fix-it company you'd refer?

I thought I would just say thanks to some of the posts on this forum.  We had a failed camera memory stick with lots of images from family events - controller probably.

So after Googling a few companies I had quotes from 200 GBP to 800 GBP plus VAT at 20% - from a well known big company, and no guarantee even after all that spend.  One of them actually used the same phrase - "how much do you value them"... I did not like that approach much, event though they were right.

So then I Googled for specialist data recovery and read this post.  I decided to send the memory stick to http://recoverfab.com/ as they documented the process and as mentioned have a price list.  It was fantastic, the whole process took less than a week and the longest was having the memory sticked physically mailed to Dresden.

So thanks to this forum and recoverfab.

Thanks,

Gordon

Karen Tee New Member • Posts: 1
Re: Memory card physically broken - anyone successfully use a fix-it company you'd refer?

Hello!

I also had the unfortunate happen to me - my memory card got physically damaged while I was in Europe. I was extremely upset because I had ALL my vacation photos on that SD card.

I tried to get it fixed EVERYWHERE while I was in the Mediterranean. Photo labs told me they didn't know how to fix it, some places told me my memory card isn't fixable, and even the photo lab on the cruise ship didn't know how to retrieve my photos. So I had no choice to but to go home to get it fixed.

I went home and I called a lot of date recovery companies. They wanted to charge me $800-$1000USD!!!

Even though those pictures meant a lot for me, I couldn't come up with that much money.

Fortunately, I discovered a company in Germany called Recoverfab. They were willing to fix my 16GB for less than $400! That's more than half of what they charge at home.

Customer service is also fantastic at Recoverfab. They e-mail you right away when you send in your inquiries and they also e-mail you immediately after receving your SD card. Recoverfab also provides you with an online account where you can keep track of the status of your memory card!Recoverfab is a fantastic company.

Recoverfab is also a fantastic company because after they recover all your data, they show you a sample of your pictures to make sure you are satisfied with their service.

I had a fantastic experience with Recoverfab and I would definitely recommend them to anyone with a memory card problem!

I hope this helps!

- Karen

LaneOC New Member • Posts: 1
Re: Memory card physically broken - anyone successfully use a fix-it company you'd refer?

I had an SD chip that SNAPPED when I inserted it into my computer.  The circuit board cracked!  The day after the wedding!

I had photos of my daughter's wedding I wanted and found Recoverfab.com.  I hoped to find someone in the States to help me -- I wasn't comfortable sending my media overseas.  Recoverfab was the only service I could find that might help.

The result: my photos and videos are restorable!!  It's been three years since the wedding.  We're enjoying some candids that had never been viewed before.

I am very, very pleased with Leopold and Recoverfab.com.  I invite individuals to contact me if they are uncomfortable sending their media overseas as I was.

Lane O'Connor

Illinois

amit111 New Member • Posts: 2
Re: Memory card physically broken - anyone successfully use a fix-it company you'd refer?

I want to share my experience with recoverfab, company for retrieving data from damaged memory card.

I had a 32GB SDHC card. I had almost 4000 photos in it without any backup! During my trip to India, my memory card suddenly stopped working. I tried various recovery software without success and then I realized that is a hardware issue and likely memory card controller is damaged (it was not getting recognized by PC). I searched on internet and came across recoverfab, located in Germany. I sent memory card to them and 2 weeks later got confirmation that they could recover it. In this process, they had to take extra steps to get pin 1 connection working. They could recover almost 90% photos/videos. It was a great relief to recover back memorable photos. I would recommend them for memory card hardware issues.

GListOverflow New Member • Posts: 11
Re: Memory card physically broken - anyone successfully use a fix-it company you'd refer?

Awfully spammy in this thread, three years later...

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