Does anyone ever see and hold a camera before purchase anymore?

depscribe

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was just on a thread in which someone contemplating the purchase of an lx5 had gone to an actual camera store and had looked at and held actual cameras ! (though not an lx5 -- they didn't have it.) i got to thinking: time was, we would always look at cameras at the store, maybe lust over them for awhile, hold them, work the shutter a few times, fiddle with the controls, and only then make a purchase. stores were stocked with at least a few of our objects of desire -- leicas, nikon lenses, some places even stocked alpas (even with their gold plating and red lizard skin coverings, which i don't think anyone ever bought, at least not to make photographs with).

which makes me wonder. last camera i got in an actual camera store was a d200 years ago. the first time i ever saw an lx3 was when i opened the shipping box containing mine. likewise the lx5 and others.

so, a question or two: who here buys from camera stores, or at least only after having played with the particular camera? or do we all rely on reviews and word-of-mouth, and get them online (or by what used to be called "mail order")? does anyone have to actually look at a camera anymore before buying it?
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depscribe
some pictures: http://www.flickr.com/photos/depscribe/collections/
 
so, a question or two: who here buys from camera stores, or at least only after having played with the particular camera? or do we all rely on reviews and word-of-mouth, and get them online (or by what used to be called "mail order")? does anyone have to actually look at a camera anymore before buying it?
It would be nice, but unless you live in a big city/urban area
the choices are very limited.

Surprisingly these day the K-Mart stores have the most up todate
inventory, but even that is limited and way behind the latest DPReview
listings.
 
i know -- i wonder if every smallish city even has a camera shop anymore. used to be, camera shops were distributed at a rate of about one for every 20,000 population. i wonder if the big box stores and internet have knocked 'em all out of business. there's no need even to take film to them anymore, which could explain a lot.

kind of a shame, because the non-specialty stores pretty much carry the same stuff, from low-end to low-midrange.
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depscribe
some pictures: http://www.flickr.com/photos/depscribe/collections/
 
In the last 2 years, Panny has gone from a pretty good presence in large stores, to basically NaDa. Yes, B&H in NYC, Fry's in the South West, and Vann's in Minnesota? is about it. I have never been able to figure out how the Panny NO Presence model is supposed to work, unless the idea is to go out of business in the US. BTW, they are doing an excellent job of going into oblivion here.

Larry
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Olympus E-510 DSLR with 14-42 mm & 40-150 mm Lens

Lumix FZ 35, FZ 50, FZ 20, TZ5, TZ3, FX 07, TCON 17, MCON 35, RDS, Sunpak 383.

Fuji F-20.
 
interestingly, i got my first panasonic -- don't know "panny" -- camera at of all places a walmart. it was an lz8, and i got it because i could not imagine a new camera with the name leica on it for $120. was actually a decent camera. but, again, anything in the big general-purpose stores is going to be at or near the bottom end of the range.
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depscribe
some pictures: http://www.flickr.com/photos/depscribe/collections/
 
I ordered my FZ100 sight unseen but only because it was brand spanking new at the time. I got it through the owner/operator camera shop in my town of 30,000 people. I also went to London Drugs and checked out some of the other contenders to see how they felt in my hand (all too big).
 
Absolutely. I live close to Samy's Camera on Fairfax in L.A., so I got to play with the LX5 before buying it, all sorts of tripods, accessories, etc....

The g/f played around with the Canon 5D, although she already knew she was going to buy one.

The only problem is she can also play around w/those $1500 lenses and $2000 printers, too.

Uh-oh.....
 
Nope, I just read forums, dig up sample shots, worry a lot, then decide to buy a camera.

For my LX3 it was unhandled before purchase, I did online order from an accessible store and then went to pick it up. Didn't get to play with it until I got home and broke open the box.

Ditto story with Oly E-PL1, lots of finding samples and reading forums and reading reviews (reviews = not high in priority) ordered and paid online, then went to a suburban store and picked up the box. Again it was at home before I first fondled it.

This way I don't have to deal with a salesperson in a store who mostly knows nothing, and who is usually trying to push the suckers, oops, customers, towards something he is trying to get rid of or something he makes most profit on, or there's a sales reward holiday involved for him.

So far no regrets as the time spent researching usually gives me a very good idea of what to expect.

Regards............. Guy
 
In the old days...(you can feel a story coming on here...haha)...
...there was very little to go on other than a magazine ad or if
you were lucky, an actual tv ad promoting such a product.

Even then, there was little, if any information that could be garnered
in regards to quality, workmanship, abilities or the like, unless
you actually went in to the local retailer and held it and tried it out for
yourself.

These days, there is so much information to be had not only in a visual
sense, but in a technical and comparative level that makes it easier for
the average consumer to simply bite the bullet and order online, the
camera of their choice. That combined with the return policies of
internet suppliers make it easy to take the chance, knowing that it
can be returned without question with a full refund.
Whether that's a good thing or not is fodder for another topic.

It's a good question and one that has many answers, depending on the
type of consumer a person can classify themselves as these days.

Personally, before my first purchase of a digital camera, I found myself
researching the choices online to quite a degree. It was at that time
that I stumbled upon DPReview. The information and knowledge that
the users of this site had to offer was worth gold in my opinion, and armed
with that information, I was able to make a conscious choice towards what
I felt at the time was the best camera for my needs and it worked out
quite well. Very well in fact.

Since that time, I have made further purchases because of the great
folks here, along with the information and the features available in comparing
the vast choices of equipment out there on the market...sight unseen in regards
to actually holding and using the camera of choice.

To date, I have yet to be discouraged or taken aback by any of the choices
that I have made.

Perhaps for a person new to the game, I would suggest visiting a retail
outlet, just to see for themselves, just what it is that they are getting into.

I would think that it's to their benefit in doing so, especially if they can find
a knowledgeable dealer / retailer that is willing to spend time with them
as a "first time" buyer, to help steer them in the right direction and finding
the right camera for their needs. Focus here however, (no pun intended),
is that you are now dealing with one individual, instead of a collective choice
of what I find to be, very well informed owners and users of any brand
of camera.

However, for some, the more you read, the more you can

become overwhelmed or confused...and this is where it's all important for those looking for the first time...to ask themselves...
"What is it that I am looking for in a camera"?..."What do I want"?

It happens all the time here and short of actually "holding" the camera, I would
suspect that a lot of people have faired out quite well in asking the so called
"newbie" questions that they do...because I am always impressed with the

level of diplomacy, helpful information and advice that is offered up here on these
forums.

Put another way, you could give 3, 5 year old kids 3 different pencils and the one with the cheapest pencil, may in fact draw circles around the other 2 kids heads while the other 2 sit there shoving them up their collective nostrils, trying to figure out which end to sharpen?

It most cases, it depends on the user of such tools that ultimately makes the difference and whether they hold it in their hands or not to begin with, before such a purchase, that will define if they are capable of overcoming any shortcomings or benefits that a particular model will have?

Back to the point of the question...we have a plethora of information these

days that will pay dividends, if the time taken to research such products is at first explored...in order to answer the question as to what your needs are.
If that's not sufficient, then YES, I would think a trip to your local
camera retailer should be considered in order to leave no stone unturned.

Just my personal thoughts on the matter and once again,
a very good question indeed.

Thanks
Kim

--
Shoot first and ask questions later!
 
i agree, but for one thing: how the camera feels in one's hands, which is a hugely subjective appraisal and highly individual. for instance, with the lx5 there are buttons that some may find too small or too stiff; some controls that are not readily usable in the way some people work. this is not quantifiable or even something over which advice, no matter how informed, can be of much use.

(a good example: a friend who i've known since 9th grade -- when we both shot mirandas -- advised me against the live finder for the lx5, saying that it "looked like a 12-inch television set viewed from 10 feet." but i have one on my lx5 and would be lost without it.)

it is true that online companies have return policies that are accommodating to the point of absurdity. but repacking and reshipping anything that isn't flagrantly awful is something we're often disinclined to do.

then there's the fact that real camera stores often charge retail or close to it; then there's sales tax . . .

i guess the question is more a comment on the way the camera business is done nowadays.
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depscribe
some pictures: http://www.flickr.com/photos/depscribe/collections/
 
Sad to say, it is a good thing that we do not have to buy cars or refrigerators the way we have to buy cameras. At least in the area where I live. The few times that a brick and mortar store here happens to have a model that I am interested in, other than Canon, Kodak and Nikon, the sales clerks have absolutely no knowledge of cameras. And if you ask about a DSLR, as opposed to a P&S, you get a deer-in-the-headlights stare. Better to buy online after research, and return it if it is not what you want. I wish it were otherwise, but I cannot change it. Perhaps we could start local volunteer groups where we could go to handle a camera and try it out, simply out of courtesy on the part of those who already own a current popular model.
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POGO was right !
 
actually, i bought my first brand-new car pretty much the way we buy cameras. it was a 1984 honda crx, and there was a huge backlog of orders, so i had to order mine without having test driven it or anything. (fortunately, it turned out to be a great car.)

but your point is entirely well taken, i think.
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depscribe
some pictures: http://www.flickr.com/photos/depscribe/collections/
 
Well, given the signifcant cost and need to feel comfortable with a product that is going to be used for, probably, years, I always seek out a store and play with the camera before buying. I support local stores where possible but buying is mostly online because it is much cheaper (10 - 20%).

Another factor - I've noticed, from comment on this forum. that in the US the returns policy for some online suppliers is better than here in the UK. Buying online here in the UK and then returning the goods after trying them is normally not an option - you buy it and have to keep it unless the goods are actually faulty.
 
so, a question or two: who here buys from camera stores, or at least only after having played with the particular camera? or do we all rely on reviews and word-of-mouth, and get them online (or by what used to be called "mail order")? does anyone have to actually look at a camera anymore before buying it?
I am old enough (63 since you ask) to recall the days when most small towns here in the UK had their own specialist photographic retailer. Most of them have now gone as buying is centralised/centralized on large stores and the Internet.

I am fortunate enough to still have a specialist photographic retailer in a small market town (Chesham) just 5 miles from where I live in the back of beyond; I value the service they offer so like to buy gear from them in the hope that they will build a reputation and survive. The owner of the business is a Leica/Panasonic fan and I value his opinion on equipment. The route I followed when buying my LX3 was as follows:
  • 1. Read a positive review in a magazine I trust and then read a positive review here on dpreview.
  • 2. Visited my local store and both held and took photos with the LX3, using my own SD card.
  • 3. Reviewed the images on my computer back home.
  • 4. Returned to the store and bought the camera.
I have followed the same route for my TZ7/ZS3 and when I branched out to the G1.

As I gained confidence in the quality of the cameras I had bought I changed habits. The last two Panasonic cameras I have bought (GF1 and GH2) have both been from a large dealer in my native NW of England, who offer good prices and excellent service. We have another large dealer in a town about 15 miles away (Watford), so at least we still have choices here.

You may have keener prices in the US, but I suspect that distance may be another killer there. At least when I worked in the US I had the good fortune to live in one of the never-ending NW suburbs of Chicago, where you can buy just about anything. :-)
 
Well, given the signifcant cost and need to feel comfortable with a product that is going to be used for, probably, years, I always seek out a store and play with the camera before buying. I support local stores where possible but buying is mostly online because it is much cheaper (10 - 20%).
Yes it is easy to do this, but I question the morality of it if you want small specialist retailers to survive.
Another factor - I've noticed, from comment on this forum. that in the US the returns policy for some online suppliers is better than here in the UK. Buying online here in the UK and then returning the goods after trying them is normally not an option - you buy it and have to keep it unless the goods are actually faulty.
Returning goods via Amazon is a piece of cake in the UK. Last Christmas I bought an upmarket keyboard/synthesizer for my musical daughter. She has a very good ear and detected a minor problem with the sound output. I returned it to Amazon with a detailed report and they replaced it with a new one (and would have given me a refund if I had asked for it) with no hassle whatsoever. There was no need to demonstrate any 'fault' before they accepted the return, they took my word for it. Since I assume we do live in the same country, perhaps you should try doing something like this before saying it is not possible? :-)
 
I bought my FZ100 at Discount Camera in SF.
And I live overseas.
;)

The thing is that is great to have a look at anything you can in person before buying it, but online prices are cheaper than "real" stores.

The FZ100 were cheaper in Amazon than in Discount Camera.
 
I do. I try out every camera before I buy it. I take a memory card to the store and try them out. Ergonomics is important to me so I want to feel the cameras before purchase. With the latest purchase I had to make a 200 mile round trip to try out the LX5. Even though I live in a city of one million people there is only one camera store left and it is not a good one. When I was deciding on a DSLR, the trip to the store was the clincher. One camera fit like a glove and the other was hard to hold.
 
From Taiwan too Dallas I have walked into camera stores, took an SD or CF card with me, used their cameras and lenses. Panasonic ZS3 and Canon5D MK11 and compared various other bodies and lenses. In Taiwan they even made me free prints of ZS3 and Canon and I elected to buy the Pana and am very happy with the purchase.

You don't get that opportunity or service form the Internet and if you buy in NYC from magazine ads or over the Internet be very careful as their are plenty of crooks available to take your money. B&H,Adorama and Abes of Main are all honest folks
--
Ray
 

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