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Samsung Imaging

Started Oct 1, 2010 | Discussions
Daniel1977
Daniel1977 Senior Member • Posts: 1,013
Samsung Imaging
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Blin Sky Regular Member • Posts: 278
Re: Samsung Imaging

It seems very useful. The photo gallery link has great shots.

Fidibus
Fidibus Contributing Member • Posts: 529
Thanks, but...

I´m not willing to cooperate with Samsung support any longer.
Reasons:

I bought a Samsung WB2000/TL350 a month ago. Despite of all the good features it offers and the splendid IQ I am totally frustrated by the fact that Samsung is not able to provide a functioning RAW software (for Mac) for this camera after 6 months of introducing it.

Instead of that: Ignorant or misleading information by members of their support (i.e. here in Germany), a download page with the obligation to register before entering (and the software offered is not useful anyway for the WB2000).

I mean this is very sad since Samsung is a very creative and innovative enterprise. So this is just a shame and a nuisance for all owners of the WB2000/TL350 camera.

Regards
--
fidibus
http://home.fotocommunity.de/hannesm

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Daniel1977
OP Daniel1977 Senior Member • Posts: 1,013
Re: Thanks, but...

You don't need to register to download!
It is only the form, and most important is the camera's serial number.

Personally I'm also surprised why the software for OS X is available much later. It was the same for NX and EX.
However, the conversion program was eventually published.
The reason may be that most people use Windows, however.

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Fidibus
Fidibus Contributing Member • Posts: 529
Re: Thanks, but...

Daniel1977 wrote:

You don't need to register to download!
It is only the form, and most important is the camera's serial number.

Daniel, this is simply not true:

I was told and by the support and prompted by the download page to register by telling my personal data, camera data and choosing a name resp. password. So how do you call this procedure?? Try ro download Samsung raw converter 3.2, which is not working with WB2000, and you will see!

Personally I'm also surprised why the software for OS X is available much later. It was the same for NX and EX.
However, the conversion program was eventually published.

What do you mean by that: There is not software published so far and that´s a fact and a bad omission!

The reason may be that most people use Windows, however.

Huh?? I may guess there is a growing number of people, esp. in the field of graphics and photography, using Apple.
--

I´m sorry, but you are argueing the Samsung support way: whitewashing this bad service on samsung customers using Macs.

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Daniel1977
OP Daniel1977 Senior Member • Posts: 1,013
Re: Thanks, but...

I can't try SRW 3.2 with WB2000 because I've only NX and EX

I also Mac user, so I don't understand why soft for us is not avialable or very late.
And finally I know that Samsung should make soft with the camera release.
--
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http://www.flickr.com/photos/didmyself/
http://www.samsungimaging.net/category/lifesamsung/onestepcloser/

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Kirk Benedict Regular Member • Posts: 371
Re: Samsung Imaging

Daniel1977 wrote:

I wanted to invite you to a new page SamsungImaging:
http://www.samsungimaging.com
This page is refreshed, it works much faster and it is updated.
There have been several new products have been updated download section.
It is a convenient file search to a specific camera model:
http://www.samsungimaging.com/common/support/download/downloadList.do

I hope you are kidding! There is nothing convenient about this site! Try to find an instruction manual for the EX1 or any information about the flashes that might be used with it.

Look at the sites of the Samsung competitors.See how much easier it is to find information about their products.

Kirk

Diopter
Diopter Senior Member • Posts: 2,830
mindless bureaucracy ?

Why do they doing that?!
Basically a patch useless for anybody else but a user of a camera ...
(-)

gychang49
gychang49 Regular Member • Posts: 447
Re: Samsung Imaging

uploading to gallery should be more smoother and error free...

You don't have to register any Samsung camera at all, so that is good.

gychang

Daniel1977 wrote:

I wanted to invite you to a new page SamsungImaging:
http://www.samsungimaging.com
This page is refreshed, it works much faster and it is updated.
There have been several new products have been updated download section.
It is a convenient file search to a specific camera model:
http://www.samsungimaging.com/common/support/download/downloadList.do

Samsung RAW Converter:

PC http://www.samsungimaging.com/learn/digital-camera-camcorder/productPopupView.do?forward=downloadWindow&prdCtgSeq=205&langPrdSeq=6033&fileSeq=1508&fileType=F_UTIL&pageType=agreement

Mac http://www.samsungimaging.com/learn/digital-camera-camcorder/productPopupView.do?forward=downloadWindow&prdCtgSeq=205&langPrdSeq=6033&fileSeq=1510&fileType=F_UTIL&pageType=agreement

You can make your own gallery, too
http://www.samsungimaging.com/gallery/didmyself

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nx1andmyg New Member • Posts: 4
Re: Samsung Imaging

Since December 2020 it has been impossible to go to samsungimaging.com for me. Is it just me, or is the page down?

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foot Veteran Member • Posts: 4,805
Re: Samsung Imaging

nx1andmyg wrote:

Since December 2020 it has been impossible to go to samsungimaging.com for me. Is it just me, or is the page down?

I just checked and I also get the "404 page not found" message

The original post is from Oct 1, 2010, so.......

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StenM Regular Member • Posts: 201
Re: Samsung Imaging
1

foot wrote:

nx1andmyg wrote:

Since December 2020 it has been impossible to go to samsungimaging.com for me. Is it just me, or is the page down?

I just checked and I also get the "404 page not found" message

The original post is from Oct 1, 2010, so.......

The Wayback Machine -- 39 URLs have been captured for this domain.

http://web.archive.org/web/*/http://www.samsungimaging.com/file/download*

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