Problem printing with new HP Z3100

Started Dec 17, 2008 | Discussions
Mike Stratil Contributing Member • Posts: 967
Problem printing with new HP Z3100

Yesterday I installed a new Z3100. Everything seems to be
working well up to a point. I have profiled some Epson Glossy
paper, and the design that's printed during profiling looks
great--the colors are rich, vivid, etc.

But when I print a color photo from CS4 using this profile,
the output is dull, grayish, altogether unacceptable. I've
never seen anything so ugly.

I'm not a printing expert, but here are the settings I've entered
in the menu appearing under CS4:

(a) Document: Adobe RGB (1998)
(b) Color Handling: Printer manages colors
(c) Printer profile: Working RGB --sRGB IEC61966-2.1
(d) Proof setup: working CMYK

Under preferences, I have selected for document settings: ICM Handled by printer.

Color: Printer manages colors

So I haven't got a clue what to do next. If anyone has any suggestions,
I would appreciate them.

Best regards,

-- hide signature --

Mike S

trevorn Forum Member • Posts: 70
Re: Problem printing with new HP Z3100

Mike,

(c) Printer profile: Working RGB --sRGB IEC61966-2.1

I don't have a z3100 but I think the above is causing your problem.

You should be specifying the printer/paper profile you created when you come to actually do the print.

Also use same paper/mediia/quality settings you used when building your profile when actually printing.

Trevor
--
http://www.tgnphotography.com

trevorn Forum Member • Posts: 70
Re: Problem printing with new HP Z3100

Sorry, and these may be a problem as well:

Under preferences, I have selected for document settings: ICM Handled by printer.
Color: Printer manages colors

Normally you want CS4 to manage colours (and you tell it which profile to use), and the printer NOT to manage colours.

So basically CS4 sends a colour corrected image directly to your printer and DOES NOT interpret any of the colour information.

I am not sure how to do that on the Z3100.

Trevor

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OP Mike Stratil Contributing Member • Posts: 967
Re: Problem printing with new HP Z3100

Trevor,

Thanks a lot for this help. I'm now getting much better output, even
though I don't think I'm 100% there yet.

The Z3100's menu system is confusing--to me, at least.
--
Mike S

Stewart Sy Regular Member • Posts: 163
Re: Problem printing with new HP Z3100

Your settings are wrong, I print from CS4 on the HP Z3100 44 APS.

Under Page Setup

You select the Paper Type as the Paper type you used when you created on the profile with the printer.

Under Color Handling

Photoshop Manages Color

Color Profile is the ICC profile the printer created,

Rendering Intent is usually Relative Colormetric

s

wwollert Contributing Member • Posts: 593
Re: Problem printing with new HP Z3100

The 3100 profiles the paper and stores it on its' own hard drive. To print you must allow the printer, not PS, to use the profile it made for the paper you are using. The source color space (aRGB, sRGB, etc) must be set in the driver to get the correct conversion to the paper profile since the printer doesn't know the color space of the source image. This differs from non-profiling printers because the paper profiles reside in the printer rather than the computer. PS would normally convert from the working profile to the paper profile before sending to the printer (Let PS do the conversion).

Is there an option to select the source color space when doing a profile? If so, you must select this color space before using a profile for printing. You may have multiple paper profiles, using different source color spaces (aRGB, sRGB, etc.), for the same paper.
Hope this helps.

Walter

korygunnarsen New Member • Posts: 21
Re: Problem printing with new HP Z3100

You can set the Z-3100 on the paper you profiled and not have to set a profile anywhere else. Just choose printer determine colors and choose the paper preset you made when creating the profile. The printer chooses the profile. Just be sure to choose printer determines color when sending from PS.
--
Kory Gunnarsen
Fine Art Digital Printing Specialist
http://www.booksmartstudio.com

OP Mike Stratil Contributing Member • Posts: 967
Re: Problem printing with new HP Z3100

Walter,

You seem to really have a good grasp of this subject. Your post has changed my entire way of looking at the problem. I will study what you've written and try to implement it. I'm beginning to think that I need a full technical manual for this printer. Is there such a thing?

Best regards,

Mike

OP Mike Stratil Contributing Member • Posts: 967
Re: Problem printing with new HP Z3100

Kory,

Thanks a lot! Like Walter's post, this has been very helpful.
--
Mike S

Robert Bedwell Senior Member • Posts: 1,304
Re: Problem printing with new HP Z3100

Good luck! I had a Z2100 and spent over 20 hours on the phone with HP customer service. Waste of time and money. Finally gave it to a friend. Glad to get rid of it. Hope you have better luck than I did. In my opinion HP never wrote a proper interface with Vista. Their customer service stated it was Vista problems. Only problem I have ever had with Vista was with the HP printer.

OP Mike Stratil Contributing Member • Posts: 967
Re: Problem printing with new HP Z3100

Oh, my God! Say it isn't so!

When did you have this experience (as hope leaps up from the fires of Hell)?
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Mike S

john gury Regular Member • Posts: 184
Re: Problem printing with new HP Z3100

This is the same approach I use with the 44 Z2100 which is just about the same software interface as the 3100. Both the 3100 and 2100 maintain the profiles you build, the paper presets etc. on the printer's local HD but those get synced with the PC you are printing from so you can safely access the profiles you have created via Photoshop, or Qimage which is my choice. I have had great luck with the Z series. The onboard custom profiling makes all the difference. No need for a RIP and fantastic results on canvas.

http://www.flickr.com/photos/27817825@N07/2703974093/

Stewart Sy wrote:

Your settings are wrong, I print from CS4 on the HP Z3100 44 APS.

Under Page Setup

You select the Paper Type as the Paper type you used when you created
on the profile with the printer.

Under Color Handling

Photoshop Manages Color

Color Profile is the ICC profile the printer created,

Rendering Intent is usually Relative Colormetric

s

john gury Regular Member • Posts: 184
Re: Problem printing with new HP Z3100
OP Mike Stratil Contributing Member • Posts: 967
Update

I am pursuing the suggestions that have been made. My next step is to study the full manual, which I have printed. I have two follow-up questions relating to the suggestions made so far:

(a) It appears that one can set the ICM to either the printer or the host to control printing with one of the locally generated profiles (as stored on the HD). Is that correct?

(b) When I go into the printer's preferences (through Vista's printer dialog) and set the ICM, that settings does not seem to be saved. Because when I return, it has gone back to the default. Does anyone know anything about this issue?

Regards,

Mike S

john gury Regular Member • Posts: 184
Re: Update

http://www.neilsnape.com/Z_Review/index.htm
Plenty of stuff to read about the z3100 here.

As far as the OS device settings I don't know about Vista as I use 64-XP but in general its not the OS setup that you need to tune but the printing app setup for the printer regardless of if you use PS, Qimage, ImagePrint, whatever. As you create new profiles with the Zs for the media that you like the .icc profiles will sync between the printer HD and your local machine so there is not a need to have the printer do the color mgmt. because the local printing apps have the same custom profiles available.

OP Mike Stratil Contributing Member • Posts: 967
Re: Problem printing with new HP Z3100

I am trying to make another test run with the Z3100. The printer is installed. It shows up among my printers in the Vista printer dialog box.

But I get a message saying that it is not installed.

Anyone know how to resolve this?

-- hide signature --

Mike S

wwollert Contributing Member • Posts: 593
Re: Problem printing with new HP Z3100
John Nollendorfs Contributing Member • Posts: 821
Re: Problem printing with new HP Z3100

You have been wasting days getting the printer going and producing good results. Why not call HP tech support and let them help? With the simple problems you have been having, I'm sure they could have got you printing a long time ago! That's why they provide you with the number.

BTW, I've been quite happy printing on my Z for 9 months.
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John Nollendorfs

MasterOfGoingFaster Senior Member • Posts: 1,255
HP Z3100 - the process with Vista is different

Mike,

Let's make this easy. I'll assume you want to install a non-HP branded paper.

On non-Vista PCs, you run the "HP Printer Utility" and under the "Devices" list on the left, click on your printer. The center of the screen will now show your printer status, along with a series of tabs across the top. Click on "Color Center", then "Create and Install ICC Profile". Click "add a new paper" and "print target and create ICC profile. (If you are using an existing HP paper, you simply pick it from the list, rather than "add a new paper". On the next screen, select the type of paper closest to your new paper. Continue following the prompts and it will add the new paper to the "Custom" paper types, build the profile and install it for use in PhotoShop, LightRoom and any other color-managed application.

Did you note I said for "non-Vista" PCs? That's because this fails to install the profile into Windows (thus it won't appear in Photoshop either). Vista will not let an application modify or add files in the Windows folder, which helps prevent virus and spyware from infecting you. That's a good thing.

Here's the trick in Vista: Launch the HP Printer Utility by RIGHT CLICKING, and pick "Run as Administrator". Vista will ask if your are sure, then everything will work correctly.

You can set this action to occur automatically. Right click on the program icon, click "properties". Click the "Compatibility" tab and check the box at the bottom "Run this program as an administrator". Click OK and you're done.

If you don't do this, you won't see profiles in Photoshop. And for color prints, I suggest you set Photoshop to use the printer profile you just created, and set the printer driver for "application manages color". For B+W prints, I set PhotoShop for "printer manages color" and set the driver to B+W output and use the profile I generated. I get better B+W output that way.

-- hide signature --

Ken Elliott
Equipment in profile.

 MasterOfGoingFaster's gear list:MasterOfGoingFaster's gear list
Nikon D700
OP Mike Stratil Contributing Member • Posts: 967
Re: HP Z3100 - the process with Vista is different

Ken,

Your input looks very helpful. I will study it.

One question: I have the utility installed under Vista 64. Are you suggesting that it won't function correctly unless installed via the procedures you recommend?
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Mike S

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