CoolScan TWAIN drivers?

[BrianHammer1]

Hello,

I've recently purchased a Nikon CoolScan V ED in order to scan some old slides into our medical image archiving software. We actually have two different software packages that we scan images into, and both have worked with multiple TWAIN sources in the past. However, neither of them receive an image from the NikonScan TWAIN driver. Basically when I try to scan an image from my software packages they bring up the NikonScan driver window. I set the settings and click Scan. The Scanner sounds as though it's scanning the slide, but an image never appears, it just hangs there. When scanning directly into NikonScan, however, the scanner does function properly.

I contacted Nikon support, and of course they deflected me saying that it was a problem with my software, but I'm not convinced. Multiple TWAIN compliant scanners have worked fine with both packages, but the Nikon driver doesn't seem to work with either of them. The Nikon support person actually told me that I should look on the internet to see if anyone else had my problem (great support there), and this is the best Nikon talk forum that I know of so I came here. I'm curious if any of you that have the Cool Scan scanners have ever tried to use it as a TWAIN source and scan into something other than NikonScan? And if so, did you ever have any similar issues when doing this? Nikon clearly advertises these scanners as being TWAIN compliant, so it certainly should work.

Any thoughts?

Thanks!

 

[travellerben]

I can't answer your question but you should ask it on the Nikonians site also. Just Google Nikonians to start.
--
Ben

 

[BrianHammer1]

Thanks for the suggestion, I was not familiar with that forum. I posted my question in their scanner forum as well.

 

[Larry Berman]

What operating system? It's impossible to even speculate on what your problem is without knowing what the scanner is connected to.

Have you tried a trial version of VueScan to see if it recognizes the scanner?
http://hamrick.com

--
Larry Berman
http://BermanGraphics.com

 

[BrianHammer1]

What operating system? It's impossible to even speculate on what your
problem is without knowing what the scanner is connected to.

Have you tried a trial version of VueScan to see if it recognizes the
scanner?
http://hamrick.com

--
Larry Berman
http://BermanGraphics.com

Oops, sorry.

I'm running this on a Win2k pro machine.

I have installed the trial of VueScan and it scanned into that without any problems. Is it possible to use VueScan as a TWAIN driver to scan directly into other apps?

 

[Larry Berman]

Yes, you can set up any program as the viewer and the image will open that program upon completion of the scan. But you will have to pay for VueScan because the trial version watermarks the images.

Personally I prefer NikonScan but do all my editing in Photoshop. I scan to a designated target folder, then use ACDSee as a viewer and drag and drop the files from ACDSee into Photoshop to do my editing.

I don't understand why NikonScan doesn't work though. Two things you can try. Uninstall the reinstall the software and also make sure the scanner is turned on prior to starting the computer.

Forgot to add. NikonScan won't start if the scanner isn't turned on first.

--
Larry Berman
http://BermanGraphics.com