Finding serial number ...

Started Jun 16, 2005 | Discussions
Dound Regular Member • Posts: 149
Finding serial number ...

Is it possible to get the serial number of your camera from Canon if you have registered the product with them? I have all the information I registered with, but would like them to send me the serial number. Any help would be appreciated. Thanks ...
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~ Dound

tominboston Senior Member • Posts: 1,914
Re: Finding serial number ...

Why not just look on the bottom of your camera?

kcwan Senior Member • Posts: 1,780
Re: Finding serial number ...

Because it's probably gone

350D serial number disappears after a while, usually in less than a week :-S

tominboston Senior Member • Posts: 1,914
Well that's a nice feature :^(

I don't suppose it would be on the box somewhere? On my 300D it's on a little metal plate on the bottom of the camera. On my 1DMkII it's etched into the camera body.

Tom

kcwan wrote:

Because it's probably gone

350D serial number disappears after a while, usually in less than a
week :-S

Yorkie Contributing Member • Posts: 604
Re: Well that's a nice feature :^(

Hi,

Use Canon DPP and right click on any thumbnail, select info, and the serial / body number is at the bottom of the list.
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Yorkie

OP Dound Regular Member • Posts: 149
Re: Well that's a nice feature :^(

Thanks a ton -- will try that out now.
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~ Dound

OP Dound Regular Member • Posts: 149
Re: Well that's a nice feature :^(

Worked, thanks. Looks like when I process the RAWs with CS2 and save copies in JPG and DNG, the body number is stripped from the EXIF data for reason. Luckily, I had a few of the first pictures I took when I got the caemra (with full auto) so the body # was still attached to the original JGG output. Thanks again.
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~ Dound

Habemus_Canon Senior Member • Posts: 2,437
Re: Finding serial number ...

kcwan wrote:

Because it's probably gone

350D serial number disappears after a while, usually in less than a
week :-S

Not all of them. Just some of them in certain serial number ranges.
Here's the Canon tech notice:

April 15, 2005
We discovered that, for some of the EOS 20D and EOS
Digital Rebel XT models that were produced during a
certain period of time, the body number printed on the
label had worn off following use of the product. This
problem affects some products in the following serial
number ranges:

EOS 20D:
Body No. "0910400001 - 0910402496",
"0920400001 - 0920407771",
"0930400001 - 0930417770"

EOS Digital Rebel XT:
Body No. "0310100001 - 0310112966",
"0320100001 - 0320105992",
"0330100001 - 0330127407"

The body number becoming faint or wearing
off does not affect the product functionality.
It also does not affect warranty service since
the body number is recorded as data in the
product. Please contact your local service center
if you encounter this problem.

 Habemus_Canon's gear list:Habemus_Canon's gear list
Canon PowerShot S100 (2000) Canon PowerShot SD600 Canon PowerShot S90 Canon EOS 350D Canon EOS 7D +14 more
Habemus_Canon Senior Member • Posts: 2,437
Re: Well that's a nice feature :^(

tominboston wrote:

I don't suppose it would be on the box somewhere?

It's on the side of my 350D box, with a barcode just above
the UPC barcode.

 Habemus_Canon's gear list:Habemus_Canon's gear list
Canon PowerShot S100 (2000) Canon PowerShot SD600 Canon PowerShot S90 Canon EOS 350D Canon EOS 7D +14 more
biggus01 Regular Member • Posts: 123
Re: Finding serial number ...

I had the same problem. I e-mailed Canon U.K. eventually they arranged for the camera to be collected from my home address and returned to me by UPS. They added a new number and updated the software. They even updated the sticker on the side of the box with the new number.

All this was after I pointed out that it was a manufacturing fault. Initially they wanted me to pay for the cost of getting it to them.

On the plus side the whole process took about a week.

dibber Regular Member • Posts: 409
Re: Finding serial number ...

biggus01 wrote:

I had the same problem. I e-mailed Canon U.K. eventually they
arranged for the camera to be collected from my home address and
returned to me by UPS. They added a new number and updated the
software. They even updated the sticker on the side of the box
with the new number.

All this was after I pointed out that it was a manufacturing fault.
Initially they wanted me to pay for the cost of getting it to them.

On the plus side the whole process took about a week.

Was it the original number they put on it or a different one?

kcwan Senior Member • Posts: 1,780
Re: Finding serial number ...

sounds like a new one

"They added a new number and updated the
software. They even updated the sticker on the side of the box
with the new number. "

dibber wrote:

biggus01 wrote:

I had the same problem. I e-mailed Canon U.K. eventually they
arranged for the camera to be collected from my home address and
returned to me by UPS. They added a new number and updated the
software. They even updated the sticker on the side of the box
with the new number.

All this was after I pointed out that it was a manufacturing fault.
Initially they wanted me to pay for the cost of getting it to them.

On the plus side the whole process took about a week.

Was it the original number they put on it or a different one?

Dave Lewis Forum Pro • Posts: 10,425
Re: Finding serial number ...

I accidentally rubbed one off in a camera store a while back, just two rubs with my thumb.
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Dave Lewis

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