Whats wrong with these pic's

Started Apr 6, 2005 | Discussions
RickKlem New Member • Posts: 5
Whats wrong with these pic's

I have a C3040 and it started having problems (samples below). Mostly outdoor shots.

Everything looks washed out or too bright.

Is it a setting problem or do I need to pay a shop to fix it? I only use auto setting. I have tried with out flash but no help.

Rick

sherwoodpete
sherwoodpete Veteran Member • Posts: 7,767
Wow these are bad!

RickKlem wrote:

I have a C3040 and it started having problems (samples below).
Mostly outdoor shots.

Everything looks washed out or too bright.

Is it a setting problem or do I need to pay a shop to fix it? I
only use auto setting. I have tried with out flash but no help.

Rick

To be honest I've never seen anything like these before. I mean, it does not look like overexposure or wrong camera settings. My first instinct is that the camera has some kind of problem.

However... could you give details of the exposure (shutter/aperture/iso) for these pics.

Also, you say you use only auto settings, so you could try some shots using manual exposure at higher shutter speed and smaller aperture to see if its just the exposure metering in your camera.

regards,
Peter

Sharon Engstrom Forum Pro • Posts: 20,359
Rick,

We would need the EXIF data to help you. They just look greatly overexposed...but you knew that.
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Theresa K
Theresa K Forum Pro • Posts: 29,588
Your exif says the flash did not fire...

You had a fast shutter speed, 1/400 sec but it should go faster in bright sunlight, especially at f1.8. I think your camera needs to be looked at. In auto, it should have picked a smaller aperture setting in bright sunlight and a fast shutter speed.
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Theresa
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Alekko Veteran Member • Posts: 7,690
Something is wrong with your camera...

Ouch…

Looking at your exif, camera was using f1.8, 1/400 at ISO 100, no flash. No wonder that those images came like this…

I think that something is wrong with your camera. You should contact Oly support first and ask them for help. Send them those samples and they should know what needs to be done.

Good luck,
Alex.

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Oly E-300 (ver. 1.2), C-8080 (ver. 75) & IS3.
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DenZ Regular Member • Posts: 155
pumped up

It looks like someone ran these thru photoshop and pumped up the CONTRAST and BRIGHTNESS full length. thats what it seems like, notice how the darker tones stand out and the rest just fade in the overedged brightness
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M.A. Caro Veteran Member • Posts: 4,228
***Check your settings***

It looks like it is in "White Board" mode.
Hopefully that is the problem.
Regards,
Mickey
-- A PICTURE IS WORTH A 1000 WORDS,
but it uses up 1000 times the memory.--
--And it's harder to spellcheck!--

OP RickKlem New Member • Posts: 5
Re: Whats wrong with these pic's

Thanks to all that responded.

What is exif and how did you retreive this data from the pic's that I supplied. . I assume that it is the properties of a image. Also, someone mentioned Olympus tech support, how do I contact them.

Thanks
Rick

Theresa K
Theresa K Forum Pro • Posts: 29,588
exif is the image data embedded in the photo....

You can access it through most imaging software. I also use Exifviewer (I think), which allowed me to right click on your photo and view it as it had not been stripped in post processing.

Have you checked to make sure you were not on 'white board' setting by mistake? Mickey made a great point on that issue.
--
Theresa
Constructive criticism always welcome!
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Randy Owens Regular Member • Posts: 340
Try aperture and/or shutter priority mode

Assuming there is a problem with the camera, it probably is not worth the expense to repair. I would still check with Oly to see if they could give you a ballpark estimate on repair costs anyway. Something you may want to try before deciding to repair or throw it out would be to try aperture priority mode and shutter priority mode. It's quite possible that this problem may only occur when in full auto mode. If the problem does not show up in aperture priority mode, you can just leave it in this mode and still use it like a point/shoot camera. If you can't figure out how to set it up for aperture priority mode and don't have a manual, let me know. I have the manual for my C-3030 in pdf format that I can send to you. The control functions should be the same as on the C-3040. There are 3 files, about 1.5MB each. I would only send you the file(s) you need unless you ask for all of them.

Alekko Veteran Member • Posts: 7,690
Oly Support Number...

Here is the N. American phone number for support:

888.553.4448
M-F 8am-10pm ET

But, before you call them, check Mickey’s advise first. I didn’t know about that function (not familiar with that camera). Mickey is having a good point…

Let us know,
Alex.

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John Hilmer Veteran Member • Posts: 5,842
Rick, any test results to post yet? (NT)
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Claythomas New Member • Posts: 20
Re: Oly Support Number...
JE Hilmer Contributing Member • Posts: 667
Anything Yet? (NT)
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Lucy Forum Pro • Posts: 31,162
Couldn't be in White Board....no colors would show up.

White Board function makes trees black and background white...no in between, no color at all....just starkly black and white.
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M.A. Caro Veteran Member • Posts: 4,228
Since I have loaned mine...

to my Son, I can't test it. But I recall a post quite a while back where someone had taken a shot while on a ski trip and the results were very much like these.
Regards,
Mickey
-- A PICTURE IS WORTH A 1000 WORDS,
but it uses up 1000 times the memory.--
--And it's harder to spellcheck!--

OP RickKlem New Member • Posts: 5
Re: Rick, any test results to post yet? (NT)

Sorry that it took so long to respond back to everyone. I had to go out of town for work and I'm just getting caught up on home projects.

Thanks to everyones responses and ideas. I have had email contacts with John and I did try a few things that he sugguested. I tried a soft and hard reset. I then tried some shots in "A'" mode as well as "S" mode and in both test the camera metered the incoming light and made suggestions to adjust shutter speed and or aperature setting. I then tried some shots after making the suggested adjustments and the images looked fine. So the metering system is working in A,and S mode. But it is not working in the Program (Auto) mode . I'm trying to contact Olympus now and get a repair quote and compare that to the price of a C4000. I choose the C4000 because it will fit in my Underwater case.
I might have a used C3040 for sale in a few days, minus the program mode .

Thanks again
Rick

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