Frustrated with InstaSketch Pro problems!

Isabel Cutler · Dec 3, 2003

I have both PS7 and PS CS in my machine and can't get this action to run reliably. It seems to get hung up at different spots with different images usually saying that certain snapshots of pictures aren't available! I'll wind up having to deactivate the top picture on the screen and activate another stage of the action...e.g. "Insta_Sketch" instead of "filename.jpg".
Has anyone else run into problems like this?

Have been emailing back and forth with Mike and he's suggested different things but we can't solve the problem and suspect it may have something to do with both PS7 and CS being in my machine.

Mike and I would appreciate any feedback about problems you may have had with this action.

Isabel

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Bill C · Dec 3, 2003

Isabel - I have InstaSketch Pro installed on an XP home machine with PS7 and CS installed. I don't seem to have any problems, although I really haven't used the action very much.
Regards,
Bill

Isabel Cutler said:
I have both PS7 and PS CS in my machine and can't get this action
to run reliably. It seems to get hung up at different spots with
different images usually saying that certain snapshots of pictures
aren't available! I'll wind up having to deactivate the top
picture on the screen and activate another stage of the
action...e.g. "Insta_Sketch" instead of "filename.jpg".
Has anyone else run into problems like this?
Have been emailing back and forth with Mike and he's suggested
different things but we can't solve the problem and suspect it may
have something to do with both PS7 and CS being in my machine.
Mike and I would appreciate any feedback about problems you may
have had with this action.

Isabel

--
http://www.pBase.com/isabel95
http://groups.yahoo.com/group/Digipets/?yguid=11497599
pBase supporter

alnunez · Dec 3, 2003

I have both running on my machine at home and i notice somes hang ups to.......just know that your not alone

Isabel Cutler said:
I have both PS7 and PS CS in my machine and can't get this action
to run reliably. It seems to get hung up at different spots with
different images usually saying that certain snapshots of pictures
aren't available! I'll wind up having to deactivate the top
picture on the screen and activate another stage of the
action...e.g. "Insta_Sketch" instead of "filename.jpg".
Has anyone else run into problems like this?
Have been emailing back and forth with Mike and he's suggested
different things but we can't solve the problem and suspect it may
have something to do with both PS7 and CS being in my machine.
Mike and I would appreciate any feedback about problems you may
have had with this action.

Isabel

--
http://www.pBase.com/isabel95
http://groups.yahoo.com/group/Digipets/?yguid=11497599
pBase supporter

--

[/URL]

[ img]

Isabel Cutler · Dec 3, 2003

If you could document when the hangups occur and take screen grabs showing the history, layers and actions palette and email them to Mike it might help solve the problem.

I just ran the action in PS7 and in this case the wrong version of the image was selected as the active document on screen. I got something like "Previous image not available" and I had to switch from what was on top to the "InstaSketch" layer. The action finished running but the Reveal Pencil mask was above the pencil layer, which was above the water color layer. I had to merge the reveal pencil and pencil layer and then create the layer mask on that layer to allow the watercolor to show through the mask.
It's really weird how this action is misbehaving.

Isabel

alnunez said:
Isabel Cutler said:

I have both PS7 and PS CS in my machine and can't get this action
to run reliably. It seems to get hung up at different spots with
different images usually saying that certain snapshots of pictures
aren't available! I'll wind up having to deactivate the top
picture on the screen and activate another stage of the
action...e.g. "Insta_Sketch" instead of "filename.jpg".
Has anyone else run into problems like this?
Have been emailing back and forth with Mike and he's suggested
different things but we can't solve the problem and suspect it may
have something to do with both PS7 and CS being in my machine.
Mike and I would appreciate any feedback about problems you may
have had with this action.

Isabel

--
http://www.pBase.com/isabel95
http://groups.yahoo.com/group/Digipets/?yguid=11497599
pBase supporter

Click to expand...

--

[/URL]

[ img]

--
http://www.pBase.com/isabel95
http://groups.yahoo.com/group/Digipets/?yguid=11497599
pBase supporter

Canyonlu · Dec 3, 2003

Just to report, Isabel, I am running it in CS and haven't had any hangups. Hope you get it solved!

Marilu

Isabel Cutler said:
I have both PS7 and PS CS in my machine and can't get this action
to run reliably. It seems to get hung up at different spots with
different images usually saying that certain snapshots of pictures
aren't available! I'll wind up having to deactivate the top
picture on the screen and activate another stage of the
action...e.g. "Insta_Sketch" instead of "filename.jpg".
Has anyone else run into problems like this?
Have been emailing back and forth with Mike and he's suggested
different things but we can't solve the problem and suspect it may
have something to do with both PS7 and CS being in my machine.
Mike and I would appreciate any feedback about problems you may
have had with this action.

Isabel

--
http://www.pBase.com/isabel95
http://groups.yahoo.com/group/Digipets/?yguid=11497599
pBase supporter

--
http://www.pbase.com/canyonlu/galleries

Goldcoin · Dec 3, 2003

Hi Isabel..

Am sorry also, you are having problems, except for what I offered before... have had problems with some actions if they are not reset and loaded each time I wanted to run them.

Have only run the PrO twice, the second time I lowered the size from 2000 to 1000 and on the second time it asked to 1500... smooth sailing from then on...
Hope you figured it out as it is a super great action.

GoldCoin
http://www.pbase.com/goldcoin

Canyonlu said:
Just to report, Isabel, I am running it in CS and haven't had any
hangups. Hope you get it solved!

Marilu

Isabel --

epiphane · Dec 3, 2003

Isabel

I've had no problems running the action (any of the actions from here actually) on PS7, Win98se, P2-400, 256MB.

A couple of thoughts...

Have u tried changing the Playback options to see if that makes a diff? Maybe pause 3 seconds between steps.

How bout closing any applications that run automatically. In particular, anti-virus, screen savers, online connection, etc.

Good luck & lets us know if u get it fixed.

Cheers
Peter

DianeR · Dec 3, 2003

Isabel, I only have PS7 on my XP Home machine but this action is consistently getting hung up every time I run it, with same messages as yours. It's driving me crazy. No other action has ever acted this way on my computer. It happened the first time I ran it - e-mailed Mike but he didn't know what the answer was. I ran it again, and it ran perfectly but since then, it's one hang-up after another. With mine, it's a pencil isn't available or something can't be deleted, etc. No problems with beta version. Very, very strange.

DianeR
FCAS Member
http://www.pbase.com/ramseyd

Isabel Cutler said:
I have both PS7 and PS CS in my machine and can't get this action
to run reliably. It seems to get hung up at different spots with
different images usually saying that certain snapshots of pictures
aren't available! I'll wind up having to deactivate the top
picture on the screen and activate another stage of the
action...e.g. "Insta_Sketch" instead of "filename.jpg".
Has anyone else run into problems like this?
Have been emailing back and forth with Mike and he's suggested
different things but we can't solve the problem and suspect it may
have something to do with both PS7 and CS being in my machine.
Mike and I would appreciate any feedback about problems you may
have had with this action.

Isabel

--
http://www.pBase.com/isabel95
http://groups.yahoo.com/group/Digipets/?yguid=11497599
pBase supporter--

Isabel Cutler · Dec 3, 2003

but it is comforting to know someone else is as befuddled as I am.
Isabel

P.S. It did run perfectly for me a couple of times before I started having the problem.

DianeR said:
Isabel, I only have PS7 on my XP Home machine but this action is
consistently getting hung up every time I run it, with same
messages as yours. It's driving me crazy. No other action has ever
acted this way on my computer. It happened the first time I ran it

e-mailed Mike but he didn't know what the answer was. I ran it

again, and it ran perfectly but since then, it's one hang-up after
another. With mine, it's a pencil isn't available or something
can't be deleted, etc. No problems with beta version. Very, very
strange.

DianeR
FCAS Member
http://www.pbase.com/ramseyd

y

DianeR said:
DianeR said:

http://www.pBase.com/isabel95
http://groups.yahoo.com/group/Digipets/?yguid=11497599
pBase supporter--

Click to expand...

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platscha · Dec 4, 2003

I have probably run the action at least a hundred times on the above system without a single hang up or problem, even on some really large files, 35in x 48 in files, took a long time but did not hang up.

Are you on a PC or a Mac? There are many issues with actions, plugins on a mac with the new cs, I don't know if they have a patch yet but most people are having problems with their actions and all of the various plugins and PSCS but only on the macs, adobe so far has said it is "your" problem contac the plugin rep, they will have to make patches for them to run with the new program and CS. This is very much like Quark 5 not running on OSX, that also might be your problem if you have OSX, many, many things are not compatible with OSX, actions, plugins and programs.

Isabel Cutler · Dec 4, 2003

platscha said:
I have probably run the action at least a hundred times on the
above system without a single hang up or problem, even on some
really large files, 35in x 48 in files, took a long time but did
not hang up.
Are you on a PC or a Mac? There are many issues with actions,
plugins on a mac with the new cs, I don't know if they have a patch
yet but most people are having problems with their actions and all
of the various plugins and PSCS but only on the macs, adobe so far
has said it is "your" problem contac the plugin rep, they will have
to make patches for them to run with the new program and CS. This
is very much like Quark 5 not running on OSX, that also might be
your problem if you have OSX, many, many things are not compatible
with OSX, actions, plugins and programs.

--
http://www.pBase.com/isabel95
http://groups.yahoo.com/group/Digipets/?yguid=11497599
pBase supporter

Bill M · Dec 4, 2003

I have had no problems in PS7 with the action, but perhaps in CS it will select the wrong "previous document" if there is another open. Some of my own actions have that problem. Just a long shot.
Bill

Isabel Cutler said:
I have both PS7 and PS CS in my machine and can't get this action
to run reliably. It seems to get hung up at different spots with
different images usually saying that certain snapshots of pictures
aren't available! I'll wind up having to deactivate the top
picture on the screen and activate another stage of the
action...e.g. "Insta_Sketch" instead of "filename.jpg".
Has anyone else run into problems like this?
Have been emailing back and forth with Mike and he's suggested
different things but we can't solve the problem and suspect it may
have something to do with both PS7 and CS being in my machine.
Mike and I would appreciate any feedback about problems you may
have had with this action.

Isabel

--
http://www.pBase.com/isabel95
http://groups.yahoo.com/group/Digipets/?yguid=11497599
pBase supporter

Isabel Cutler · Dec 4, 2003

What happens is as the action progresses there may be 2 or 3 images on the screen related to the action...and with the "previous document" not available message I just close the top image and click on "Insta-Sketch" which seems to be the correct previous document...although I get different not available messages all the time...sometimes it's fuzzy pencil, sometimes it's sharp pencil, sometimes it's previous document.
Really weird.
Isabel

Bill M said:
Isabel Cutler said:

I have both PS7 and PS CS in my machine and can't get this action
to run reliably. It seems to get hung up at different spots with
different images usually saying that certain snapshots of pictures
aren't available! I'll wind up having to deactivate the top
picture on the screen and activate another stage of the
action...e.g. "Insta_Sketch" instead of "filename.jpg".
Has anyone else run into problems like this?
Have been emailing back and forth with Mike and he's suggested
different things but we can't solve the problem and suspect it may
have something to do with both PS7 and CS being in my machine.
Mike and I would appreciate any feedback about problems you may
have had with this action.

Isabel

--
http://www.pBase.com/isabel95
http://groups.yahoo.com/group/Digipets/?yguid=11497599
pBase supporter

Click to expand...

--
http://www.pBase.com/isabel95
http://groups.yahoo.com/group/Digipets/?yguid=11497599
pBase supporter

Al Evans · Dec 4, 2003

Isabel Cutler said:
I have both PS7 and PS CS in my machine and can't get this action
to run reliably. It seems to get hung up at different spots with
different images usually saying that certain snapshots of pictures
aren't available! I'll wind up having to deactivate the top
picture on the screen and activate another stage of the
action...e.g. "Insta_Sketch" instead of "filename.jpg".
Has anyone else run into problems like this?
Have been emailing back and forth with Mike and he's suggested
different things but we can't solve the problem and suspect it may
have something to do with both PS7 and CS being in my machine.
Mike and I would appreciate any feedback about problems you may
have had with this action.

Have you restored the copy of the action you're using from the original file?

I know this is dumb, but I'm probably not the only one who's done it. Not too long ago, I cranked off an action, then realized I had meant to do something else first.

So I stopped it, and did whatever it was. But somehow instead of the "stop" button, I had pressed the "record" button, so the next couple of things I did were arbitrarily added to the action.

The action, naturally, stopped working, since the commands I'd just accidentally added to it made no sense in its context.

In this case, it wasn't too much trouble to find and delete the spurious commands, but I can see where it might be confusing in other cases.

--Al Evans

Isabel Cutler · Dec 4, 2003

Yes...that occurred to me that it might have become corrupted so I deleted it, unzipped the file again and restored it.
Isabel

http://www.pBase.com/isabel95
http://groups.yahoo.com/group/Digipets/?yguid=11497599
pBase supporter

feivel · Dec 4, 2003

Isabel Cutler said:
Yes...that occurred to me that it might have become corrupted so I
deleted it, unzipped the file again and restored it.
Isabel

http://www.pBase.com/isabel95
http://groups.yahoo.com/group/Digipets/?yguid=11497599
pBase supporter

since the problem, i think you said, has been there from the begining, perhaps the original zip file downloaded corruptly?
maybe get another zip file from mike?

feivel

Isabel Cutler · Dec 4, 2003

I thought your suggestion had merit so I went to the saved attached from Mike and unzipped the file he sent again. This time when I try to run it I get a "select" not available and the Insta-Sketch picture isn't there and I get a shut-down of Photoshop because of the error. I'll email Mike and ask him to send another file. Thanks for the input.
Isabel

feivel said:
Isabel Cutler said:

Yes...that occurred to me that it might have become corrupted so I
deleted it, unzipped the file again and restored it.
Isabel

http://www.pBase.com/isabel95
http://groups.yahoo.com/group/Digipets/?yguid=11497599
pBase supporter

Click to expand...

since the problem, i think you said, has been there from the
begining, perhaps the original zip file downloaded corruptly?
maybe get another zip file from mike?

feivel

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Goldcoin · Dec 4, 2003

Isabel...

Let's wipe the slate really clean... with

Scan hard drive... the long one

Defrag

When opening Photoshop,,holding down all three at the same time Control> Alt> Shift until you get the small window asking... reply yes" to delete preference but No' to gamma dealie screen..... Might want to backup preference, but let's see how things work with "default" settings

Look for where you reset tools and reset palette (windows) ... check and see if you can "purge" or is it grayed out..

open an image ...go to action palette reset and load Insta-sketch pro... make sure the small box next to the first line of the action has a check in it.

Fingers crossed and baited breath....click "Go"

--
GoldCoin
http://www.pbase.com/goldcoin

Isabel Cutler · Dec 4, 2003

Am running XP Pro. When I go to find "Scandisk" it doesn't appear in accessories. When I check to defrag the scan (this is a short one) says I don't need to defrag. So...what next?

Isabel

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pBase supporter

Goldcoin · Dec 4, 2003

Isabel... sorry about that last misspel of your namel, these fonts are soooo small in this box!

Same here I'm running 2000, and have Norton Works. It is scheduled to run on Fridays. This is a new computer for me and never have had to do it manually

On 98 it's in the control panel..or in accessories. Try Scheduled Tasks or Administrative Tools. But even if says it doesn't need it, I would still run it. After watching it on 98, you would be amazed at how much is out of place ... Plus the scan will repair and report a damaged hard drive no matter how small the damage is... It will try to repair and always save whatever it says it found ...huge chunks of something. Usually deleted files, but it doesn't take up that much room on the hard drive to save. Was instructed to scan before running defrag....
Hope this helps..
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GoldCoin
http://www.pbase.com/goldcoin

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