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R5 Firmware update - Free or by subscription?

Started 1 week ago | Discussions thread
Mark B.
Mark B. Forum Pro • Posts: 29,742
Re: R5 Firmware update - Free or by subscription?

Kameratrollet wrote:

RogerZoul wrote:

Kameratrollet wrote:

RogerZoul wrote:

juanmaasecas wrote:

Victor Engel wrote:

Has Canon ever charged for a firmware update? I don't think so.

They did

https://m.dpreview.com/news/9160679900/canon-will-add-c-log-to-the-eos-5d-mark-iv-for-99

This included a hardware change and required you to send in your camera. I don't think this is the same thing.

Heard that before but never seen any proof.

Not sure what you mean. You need proof that you could send your 5DM4 in for a hardware upgrade for $99? Read the link.

"Update: Canon has clarified its original statement. It now says that no hardware change is made but that, 'due to the software architecture in the camera we need to connect and use our service tool to upgrade.' The company also says that non-C-Log versions of the 5D IV will continue to be sold."

That part?

So it's not a simple FW update that an end user can do on their own.  Makes sense then that they charged for it.

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