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Big shout out to Canon Service, CPS and CarePack Plus

Started 3 weeks ago | Discussions thread
Kokopelli_Rocks
OP Kokopelli_Rocks Veteran Member • Posts: 3,661
Re: Big shout out to Canon Service, CPS and CarePack Plus

JustUs7 wrote:

I had CarePak and no CPS. It wasn’t that fast. But it was over a $500 repair at no cost to me. My biggest challenge was having to produce a receipt from a 2 1/2 year old purchase. My local camera store came through on that. Back then CarePak was just three years. Not two and four year options. The did the full inspection and sensor cleaning as well.

The mother boards in my RP were showing corrosion. They replaced two of them. I don’t know about the guts or what the specifics were, but good as new when it came back.

Yes, I had to locate the receipt for my purchase. I had not uploaded it to Canon. I was lucky to buy on line and was able to quickly find the receipt and upload it to my Canon account.  I have now uploaded all of my receipts to my Canon account.

Glad it worked out well for you as well. I am not kicking myself for not buying a 4 year CarePak+. The person I worked with at Canon was fantastic. He told me some crazy stories of CarePak repairs.

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