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Big shout out to Canon Service, CPS and CarePack Plus

Started 3 weeks ago | Discussions thread
Kokopelli_Rocks
OP Kokopelli_Rocks Veteran Member • Posts: 3,661
Re: Big shout out to Canon Service, CPS and CarePack Plus

gcrimmins wrote:

Yes, CPS service is faster than a standard repair. How fast depends of which lever of CPS membership you have. I think my CPS Silver membership has about a 3-day turnaround and second-day shipping.

Thanks for your response. I am a Gold member and Canon quoted 3 days for my repair. I was pleasantly surprised with a 24 hour turnaround. I received an email that my R5 was being sent back, I never received a notice from Canon that my lens repair had been completed. The only notice I had was two FedEx overnight package notifications. Canon asked me to send both items in separately.

Very happy with the quick turnaround.

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