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Any experience with Canon shop?

Started 4 weeks ago | Discussions thread
koenkooi Contributing Member • Posts: 920
Re: Any experience with Canon shop?

For Canon Europe, the webshop is a minimum viable product, it does what a webshop needs to do, but barely. You can't make changes to an existing order, not through the website nor through the phone.

That generally isn't an issue, you can cancel the order and start a new one. But in the case where you ordered an in-demand item like the R5 right after launch, cancelling the order puts that single R5 they had back on the website. And there are a lot of people refreshing that website at those times

Since every Canon website is run through the local daughter company, experiences with other regions will differ significantly.

I still prefer to shop at brick and mortar shops for cameras, but in some cases, like my R5, the Canon website is the only legit option to get things without a huge markup.

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