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Canon R5 - major tethering problems - need urgent help

Started 9 months ago | Discussions thread
rstebler New Member • Posts: 2
Re: Canon R5 - major tethering problems - need urgent help

Sorry - no help here I'm in the same boat. I'm the lead on model photographer at a good size studio with over 20 R5s connected to iMac Pros. We've tried every cable we can get our hands on and have constant issues with the usb connection. We have piles of brand new cables and switching to new ones does not help. We are able to always get the connection back by turning off the camera, taking the battery out and in and turning the camera back on. Sometimes also have to restart Capture One. We use powered usb C hubs so that there are no power draw issues but that hasn't mattered either way.  We are also on the latest v1.7 firmware.  Tethering and overheating issues have been pretty awful with the R5.

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MOD Mako2011
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