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Electronic shutter noise on the R7

Started 2 months ago | Questions thread
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TTphoto16 New Member • Posts: 15
Electronic shutter noise on the R7

A few weeks back I finally got hold of my R7 and am generally very impressed with it. My question I suspect and hope is a simple a case of user misunderstanding. Out of the box when switching to electronic single shot the noise when I take a shot sounds like an electronic stutter not a single noise like mechanical or first curtain.  It sounds like it’s on continuous shooting.  If I disable shutter sound it goes away implying it’s a created sound. The pictures are great and a vast improvement on the old 500D but just want to check this is normal. I raised it with Canon who replied it wasn’t normal and suggested trying it with a canon R lens, but not sure I explained it or they understood.  I’m presently using two sigma zooms, predominately the 100 - 400 contemporary. The adapter is the std one shipped with the camera. Can’t try it with an R lens as I haven’t got one. 
No fancy multi exposure settings etc are enabled, it’s still virtually  factory set. I tried disabling autofocus and image stabilisation on the lens with no effect

So for all you R7 owners out there have I got a fault or is it just me having no experience of mirrorless before. Happy to eat humble pie if I’m just being ignorant but don’t want to use it if there is a fault. Having only ever used DSLRs and small point and shoot digital it doesn’t sound as expected I.e. single noise

 TTphoto16's gear list:TTphoto16's gear list
Canon EOS 500D Canon EOS R7 Sigma 18-250mm F3.5-6.3 DC Macro OS HSM Sigma 100-400mm F5-6.3
ANSWER:
Canon EOS 500D (EOS Rebel T1i / EOS Kiss X3) Canon EOS R7
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