Fuji repair prices and lead time

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photography-lover Contributing Member • Posts: 535
Fuji repair prices and lead time

The rear screen of my GFX100s developed a crack in the glass cover several months ago without an obvious cause. No functional impact.

I finally decided to have it fixed and was shocked to hear the 63,000 yen repair price here in Tokyo (close to 500 USD) and total 4 weeks lead time.

Besides the disputable assessment that the whole screen must be replaced, this feels like a  rip off. This screen is no different than cheap dslr ones and is much easier to replace since it is external. For that price you get a whole camera.

I only started in the G system with the GFX100 3.5 years ago and this is my first experience with repair.

As an amateur the lead time is ok but would be a real issue if I used it as a production tool.

Am I the only one disappointed by Fuji’s repairs pricing and speed?

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