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Images not showing up on X-RAW Studio

Started 6 months ago | Questions thread
Greybeard2017
Greybeard2017 Veteran Member • Posts: 3,112
Re: Images not showing up on X-RAW Studio

jason_t wrote:

Hi guys, not sure if anyone has encountered similar issue where RAF images don't show up in X-RAW Studio after navigating to it. Anyone knows how to resolve this?

I'm plugging in an X-T4 directly to the M1 Macbook Air, and I have a Samsung T5 with the photos, also connected directly to the MBA. No dongles in the way. I've also tried quite a few cables.

For some reason, since I've updated my camera firmware recently to 1.60, the RAF files are not showing up anymore. I'm also running the latest version of X-RAW Studio (1.16).

First - the camera shouldn't make any difference - the files should be visible even if the camera isn't plugged in.

Make sure the RAF files are really there - and visible from the Mac.

Are the same files visible from local directories on the Macbook?

Are they visible to other applications on the Macbook? If they are uncompressed are they visible to Preview? If they are compressed try shooting a few uncompressed and make sure they are visible to Preview and then try X-Raw studio again.

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