R7 required complete reset for stuck in Manual Focus

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phazelag
phazelag Veteran Member • Posts: 3,342
R7 required complete reset for stuck in Manual Focus
1

Today I was going to be taking some casual photos at a social meeting and I put on the RF 18-150. The Camera then switched to manual focus. Auto Focus only worked in Auto Mode. All other PASM FV modes were stuck in manual focus. Autofocus was not even a menu choice in any menu.

1. I tried changing in multiple menus

2. Checked the MF AF button on the front

3. Check on the lens for an AF button.

4. Checked any menu that could possibly force it into a Manual mode.

5. Checked the Lens mounting. Remove and replaced.

6. Tried a different lens.

7. Removed the battery and replaced.

None of the above worked. Finally I had to reset the camera. Resetting the camera did fix it, however all my settings, customs settings etc. are now lost. So I will redo the menus after a trip to Canon.

I searched this forum and didn't see any other issues, so maybe its just my camera. I did see similar issues on a Google search with the R5.

I have been a big fan of Canon quality and I know better than to get upset because my toy won't work, but I am going to take this to Canon in Irvine this week and drop it off. It was frustrating to deal with.

I am hoping for a firmware update soon. Didn't get to test my new 300MBS cards today so hopefully they solve the black out issue.
Luckily I had my M50 but was hoping to play with my new camera.

 phazelag's gear list:phazelag's gear list
Canon G9 X II Sony RX100 VII Canon EOS M50 Canon EOS R7 Sigma 50-150mm F2.8 EX DC APO OS HSM +8 more
Canon EOS M50 (EOS Kiss M) Canon EOS R5 Canon EOS R7
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