X-H2s and DxO Pureraw

Asukanian558 wrote:

Asukanian558 wrote:

Greybeard2017 wrote:

Asukanian558 wrote:

I've started to use Pureraw with X-H2s raw files for about a month now.

I'm generally happy with the experience but it frustrates me nearly every time I use it, because it gives me errors and does not process some images.

It happens with about 1/3 of the images I try to process with a vague message just stating that it has an error.

And the image preview changes like this:

Error icon

I've used Photoshop's denoising algorithm forever and Pureraw's results have felt magical to me, but this issue persists with both my Windows and Mac, so I do not think it would be my computer's problem.

I'm on trial version and obviously I wouldn't buy the program if it cannot reliably process my favorite photos.

Are there anybody experiencing the same problem?

And what other denoising programs would you recommend? I can sacrifice some algorithm superiority for reliability.

Are you on the latest X-H2S firmware?

No, I am on 1.02, not 1.03. I will try updating the firmware. Thanks for the suggestion.

Ver. 1.03 seems to fix issue "Some RAW files shot in “BURST” mode with "LOSSLESS COMPRESSED" or "COMPRESSED" as RAW image recording method does not show up with some application software such as "Capture One".".

After updating the firmware and testing, it seems like Pureraw has no issue reading all the raw files. I was missing the most basic fix to the issue. Thanks!

It would be nice if DxO also fixed their software to work around the bug so that old files can be read but I doubt it will be a priority for them now.