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Canon R5 - major tethering problems - need urgent help

Started 9 months ago | Discussions thread
Mako2011
MOD Mako2011 Forum Pro • Posts: 28,706
Solved...?
1

I bought this camera from a local camera store. I told them right away hey something is wrong with this camera it’s not working right. I had a canon 5D mark iv and same laptop and capture one set up and everything worked fine. Now I switch to the R5 and it’s not working.... The problem came overnight and nothing changed but the camera - so it’s clear the camera is the issue. But none the less I entertained them - I tried it out on other MacBooks - still happened. By this point I’ve sunk in like 5 hours just doing all the things they suggested - to no avail.

R5 allows fairly high wattage USB-C PD charging. Some laptops detect too much power draw from a peripheral device an can interrupt function.

" I got the Tether tools USB-A 3.0 to USB C connection and apparently, it cannot use the self-charging option with this type of connection, ergo no more issues. But it is unique to this camera."

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My opinions are my own and not those of DPR or its administration. They carry no 'special' value (except to me and Lacie of course)

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MOD Mako2011
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